43
GUARANTEE AND WARRANTY
43
MZ-Home | Operating instructions
8
Guarantee and warranty
Guarantee
The guarantee refers to the defect-free condition of the product at the time of purchase and
covers all defects that were present at the time of purchase. Failure to observe the intended use
will invalidate all guarantee claims.
Outside Germany, the national guarantee provisions of the country in which the system is sold
apply. Please contact the distributor for your country.
Manufacturer warranty
inVENTer GmbH provides a five-year warranty for electronic components. This covers premature
product wear.
Further information about the warranty is available at www.inventer.eu/guarantee
9
Service
Complaints
Check the delivery for completeness and transport damage upon receipt using the delivery note.
Report missing items immediately, and at the latest within 14 days to your supplier, distributor or
factory representative.
Guarantee and warranty claims
In the case of a guarantee or warranty claim, contact your local distributor or factory representa-
tive.
In all cases, please return the complete unit to the manufacturer.
The warranty is an additional offering by the manufacturer and in no way affects the applicable
law.
Accessories and spare parts
To order parts for your controller, contact your nearest factory representative or our service staff.
Technical customer service
For technical support contact our service staff:
+49 (0) 36427 211-0
+49 (0) 36427 211-113
