User Manual
XC2903 Handheld Reader
33
hence the operating distance and success rate are different.
●
GRPS is unusable after launching/restarting the system
○
In order to use GPRS module, both power supply and corresponding driver
programme are required. Please follow “Introduction on GPRS module
application” to connect to the GPRS network. If you wish to use the GPRS
module constantly, it is recommended to follow the methods demonstrated
in “Power scheme setting”, and change the “Standby” mode to “Never”
mode.
●
Crashes or white screen occurs during file transfer when the handheld
device is under synchronization with PC
○
Unplug the battery and reboot the handheld
○
If the problem persists, you shall proceed as follows:
○ Go to “Control Panel” → “Storage Manager” → select storage device (Flash
or TF memory card) and select “Remove” → Once “Format” is successful
→ enter new name under “New”
After formatting, the data in micro TF card will be lost.
●
When Flash or TF card crashes
○
Conduct the following procedures on the reader:
○ Go to “Control Panel” → “Storage Manager” → select storage device (Flash
or TF memory card) and select “remove” → Once “Format” is successful
→ Restart
After formatting, the data in micro TF card will be lost.
●
Handheld device unable to start properly (Black screen or crash) after
plugging in power adapter or battery
○
Black screen
▫
Check if PC is connected with handheld device through USB data cable.
If connected, please unplug the USB cable, and plug in power adapter.
Restart the device after that.
▫
Check if the power adaptor is plugged in tightly or the battery is installed
properly.
○
System Crash
▫
If there is a progress bar, restart the reader
▫
If there is no progress bar, please contact our sales representative
9. Routine maintenance, FAQs and troubleshooting
