10.2 Identifying and repairing faults
Fault
Possible cause
Action
Incorrect tyre pressure on one rear wheel
Correct tyre pressure, →
The wheelchair does not
travel in a straight line
One or more spokes broken
Replace faulty spoke(s), → qualified technician
Spokes tightened unevenly
Tighten loose spokes, → qualified technician
Castor bearings are dirty or damaged
Clean the bearings or replace the castor,
→ qualified technician
Rear wheels are mounted too far forwards
Mount the rear wheels further back,
→ qualified technician
The wheelchair tips
backwards too easily
Back angle too large
Reduce the backrest angle, → qualified technician
Seat angle too large
Mount the castor upper on the front fork,
→ qualified technician
Incorrect tyre pressure in one or both rear
tyres
Correct tyre pressure, →
The brakes are gripping
poorly or asymmetrically
Brake setting incorrect
Correct the brake setting, → qualified technician
Tyre pressure in rear tyres is too low
Correct tyre pressure, →
Rolling resistance is very
high
Rear wheels not parallel
Ensure the rear wheels are parallel, → qualified
technician
Too little tension in castor bearing block
Tighten the nut on the bearing block axle slightly,
→ qualified technician
The castors wobble when
moving fast
Castor has worn smooth
Change castor, → qualified technician
The castor is stiff or stuck
Bearings are dirty or faulty
Clean the bearings or replace the castor,
→ qualified technician
10.3 Identifying and Repairing Faults, Electrical Version
Fault
Possible cause
Action
End of stroke reached
Operate opposite button
Battery is not charged
Charge the battery
Hand control not connected
Ensure hand control correctly connected to
control unit.
Hand control defective
Call qualified technician to replace hand control
Control unit defective
Call qualified technician to replace control unit
Cables entangled or pinched
Call qualified technician to replace cables
Tilt or recline does not
move
Hand control function is locked
Call qualified technician to unlock the hand
control function
Battery level is low
Charge the battery
The hand control beeps
when it is used.
The wheelchair has been used outdoors in
cold temperatures (below —10° C)
Let the wheelchair get warmer. Restart the
control box, see chapter “Charging the battery”
for more instructions.
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Summary of Contents for rea azalea assist
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