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254

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S  AVE THESE INSTRUCTIONS

(254IO)  SPA  ENGLISH  7.5” X 10.3”  PANTONE 295U  01/28/2016

English

TROUBLESHOOTING

Page 20

NO DISPLAY/SPA 
CONTROL UNIT DOES 
NOT WORK

HOUSEHOLD CIRCUIT 
BREAKER TRIPPED

NOT HEATING
PROPERLY

BUBBLE AIR BLOWER 
DOES NOT WORK

FILTRATION PUMP 
NOT WORKING

WATER NOT CLEAN

PUMP CONNECTORS 
ARE NOT LEVEL WITH 
THE SPA CONNECTORS

TUB HAS A STRANGE 
SHAPE

TUB LOSES AIR 
PRESSURE

LEAKING BETWEEN SPA 
TUB CONNECTORS AND 
CONTROL UNIT 
CONNECTORS

SPA IS TOO NOISY IN 
FILTRATION MODE ONLY

•  Spa is unplugged or off.
•  Control panel cable plug loose.
• Power failure.
• RCD tripped.
• RCD broken.

•  Circuit breaker under rated.
•  Overloaded circuit breaker.
•  An electrical fault in the line.

•  Temperature set too low.
• Dirty 

fi

 lter cartridge.

•   Water temperature decreasing during  
  heater STANDBY mode.
•  Heating element failed.

•  Air blower pump is too hot.

• Dirty 

fi

 lter cartridge.

•  Filtration inlet and/or outlet clogged.
•  Filter pump motor failed.

•  Cartridge assembly not properly attached. 
• Insuf

fi

 cient 

fi

 ltering time.

• Dirty 

fi

 lter cartridge.

•  Improper water maintenance.
•  Filtration inlet and outlet clogged.

•  One characteristic of PVC is that 
  it changes shape, which is normal.

•  Expanded internal air pressure by 
 strong 

sunshine.

•  Air valve cap loose.
•  Air valve base loose.
•  Hole, cut or split on spa tub.

•   Spa control base inlet/outlet connections  
  not securely tight.
•   Spa control base inlet/outlet o-ring 
 missing/dirty.

•   Control base components not securely  
 attached.
•  Control base ground not level and 

fi

 rm.

• Spa 

fi

 lter motor failed.

• 

Ensure the spa is plugged and switched on.

• 

Ensure the control panel cable plug is 

fi

 rmly  

  attached to the control base receptacle.

• 

Check power source.

  Reset the RCD.

  Contact Intex Service Center.

•  Ensure correct circuit breaker rating.
•  Provide a dedicated circuit breaker feeding the  
  spa electrical outlet only.
•  Contact a qualify electrician to correct the 
 electrical 

fault.

• 

Increase the temperature and attach the spa  

 cover.

  Clean or replace the 

fi

 lter cartridge in time.

   If heater is in STANDBY mode, press the 

fl

 ame button 

    twice to heat up the water to the set temperature.

  Contact Intex Service Center.

  Turn off and unplug the spa. Let it cool down and  

  restart all over again.

  If problem persists contact Intex Service Center

.

  Clean or replace the 

fi

 lter cartridge in time.

  Check and clean 

fi

 ltration inlet and outlet regularly.

  Contact Intex Service Center.

• 

Ensure the cartridge assembly is properly attached.

• 

Increase 

fi

 ltration time.

  Clean or replace the 

fi

 lter cartridge in time.

  Keep the spa water properly sanitized. Refer to the 

  chemical manufacturer’s instructions.

• 

Check and clean 

fi

 ltration inlet and outlet regularly.

• 

Elevate the pump with wood or another type of  

  insulated material to bring the pump’s connectors  
  level with the spa’s connectors.

• 

Do not expose the product under direct sunshine.

• 

Check the air pressure and release air if necessary.  

  During very hot weather, you must check to see  
  whether it is necessary to release some air. This is 
  to avoid any possible damage to the tub.

•  Ensure air valve cap is securely closed.
•  Fill up the spa tub with air then make sure the  
  air valve base is tighten, see “Spa Tub Air Valve  
 Fastening” 

section.

•   Put liquid soap and water in a squirt bottle and spray on  
  seams. If there is a leak it will bubble. After you 

fi

 nd the leak,  

  clean and dry the leaking area, then apply the repair patch  
  that comes with your spa.

•   Tighten inlet and outlet connections.
•   Coat the o-ring with petroleum jelly for water proof.
•   Remove grid from inside spa with a screwdriver,  
  ensure inlet/outlet O-ring is in place, clean and not  
 damaged.

•  Ensure control panel, back cover and all inlet/outlet  
  are securely connected.
•  Ensure ground is level, 

fi

 rm and smooth.

•  Replace the failed 

fi

 lter motor with a new one.

PROBLEM                               CAUSE                                              SOLUTION 

Summary of Contents for PureSpa SSP-H-20-1

Page 1: ...d Intex Trading Ltd Intex Recreation Corp All rights reserved Tous droits réservés Todos los derechos reservados Alle Rechte vorbehalten Printed in China Imprimé en Chine Impreso en China Gedruckt in China Trademarks used in some countries of the world under license from Marques utilisées dans certains pays sous licence de Marcas registradas utilizadas en algunos países del mundo bajo licencia de ...

Page 2: ...ONS 254IO SPA ENGLISH 7 5 X 10 3 PANTONE 295U 01 28 2016 English Page 2 Warning 3 5 Parts 6 7 Set up 8 11 Operation 12 LED Code Chart 13 Maintenance and Chemicals 14 19 Storage 19 Troubleshooting 20 Warranty 21 TABLE OF CONTENTS ...

Page 3: ...2V must be inaccessible to a person in the spa Electrical installation shall fulfill the requirements of local national standards Parts incorporating electrical components except remote control devices must be located or fixed so that they cannot fall into the spa To reduce the risk of injury do not permit children to use this product unless they are closely supervised at all times Children should...

Page 4: ...ethargy drowsiness and fainting The effects of hyperthermia include failure to perceive heat failure to recognize the need to exit spa or hot tub unawareness of impending hazard fetal damage in pregnant women physical inability to exit the spa or hot tub and unconsciousness resulting in the danger of drowning The use of alcohol drugs or medication can greatly increase the risk of fatal hyperthermi...

Page 5: ... TEST RESET RESET TEST TEST Page 5 To reduce the risk of electric shock do not use extension cords timers plug adaptors or converter plugs to connect unit to electrical supply provide a properly located outlet Do not attempt to plug in or unplug this product while standing in water or when your hands are wet Do not leave the spa empty for extended period of time Do not expose the spa under direct ...

Page 6: ...age 6 PARTS Before assembling your product please take a few minutes to check the contents and become familiar with all the parts NOTE Drawings for illustration purpose only Actual product may vary Not to scale 8 10 11 18 17 19 9 21 23 22 2 6 7 3 4 5 12 13 14 15 16 20 24 25 26 A B C 28 29 27 1 ...

Page 7: ... 11830 8 SPA CONTROL INLET OUTLET O RING 2 11699 11699 9 SPA CONTROL AIR INLET O RING 1 11687 11687 10 SPA DRAIN PLUG 1 11696 11696 11 SPA DRAIN VALVE ADAPTOR 1 11718 11718 12 FILTER CARTRIDGE HOUSING 1 11798 11798 13 FILTER CARTRIDGE 2 11692 11692 14 FILTER CARTRIDGE HOUSING LID 1 11797 11797 15 INLET OUTLET PLUG 3 11739 11739 16 SPA TUB 1 11842 12106 17 SPA COVER 1 11841 12107 18 SPA COVER INFLA...

Page 8: ...natural side effect of indoor spa installation The room shall be properly ventilated to allow moisture to escape Install a ventilating system to prevent excess condensation moisture in the room Additional requirements for outdoor installation Spa owners may need to comply with local or states laws relating to childproof fencing safety barriers lighting and other safety requirements Contact your lo...

Page 9: ...ol panel bolts 4 with the provided bolt wrench 6 to secure the control panel see drawing 2 3 Plug the spa control unit into a electrical outlet Page 9 2 4 6 1 3 1 2 Inflation Inflate the Spa Tub Wall 1 Take out the ground cloth 19 and spread it over the cleared area Then spread out the spa liner over the ground cloth and point the drain valve towards a suitable draining area Note Spread the ground...

Page 10: ...dder 1 Open the inflation valve and insert the inflation hose 7 into the valve press to inflate until it is firm to the touch but not hard see drawing 8 2 Disconnect the inflation hose 7 from the air blower inflation outlet and the valve 3 Replace the control base inflation cap 5 back close and recess the inflation valve NOTE If there is a need to add some air to the spa tub wall or spa cover air ...

Page 11: ...th freshwater to a level between MIN and MAX marked on the inside of the spa wall Do not over fill the spa Never move the spa tub with water inside and or with the control base attached to the spa as the spa or control base may be damaged WARNING Never pour water with a temperature higher than 40 C 104 F into the spa directly It is recommended to fill the spa tub with lukewarm water for quick heat...

Page 12: ...Adjustment Buttons Pressing the Temperature Increase or Decrease buttons will cause the LED to flash When flashing you can adjust to the desired temperature setting If you hold these buttons down the values will rapidly increase or decrease The new and desired temperature setting will remain on the LED display for 5 seconds to confirm the new value NOTE The default temperature is 20 C 68 F NOTE Te...

Page 13: ...e desired temperature If problem persists contact Intex Service center E95 Water temperature too high Turn off and unplug the control unit When the water has cooled down plug the RCD and restart all over again Turn the heater off then press the filter and bubble buttons to lower the water temperature If problem persists contact Intex Service Center E96 System Error Turn off and unplug the control ...

Page 14: ... and replace the cartridge housing assembly back onto the spa tub wall 2 Change the spa water every 3 days See Spa Tub Drainage and Spa Tub Cleaning sections for details 3 Use spa chemicals to maintain proper water chemistry Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty 4 All occupants must shower before entering the spa Water Chemistry...

Page 15: ...f too high Scale formation cloudy water shorter filter heater runs eye skin irritation high chlorine demand Calcium Hardness CaCO3 refers to the amount of calcium and magnesium dissolved in the water Result if too low Difficulty balancing water corrosion of metal components eye skin irritation and water foaming Result if too high Scale formation cloudy water eye skin irritation difficulty balancin...

Page 16: ...m bisulfate or muriatic acid to the water drop by drop until the test strip indicates a 240 ppm reading then add 0 528 Lb 238 g of sodium bisulfate or 0 202 qt 192 ml of muriatic acid NOTE After adjustment retest the water after 24 hours and adjust again if necessary Desired level 60 ppm 80 ppm 100 ppm 120 ppm 140 ppm Volume 210 gal 795 L 0 269 Lb 0 358 Lb 0 448 Lb 0 528 Lb 0 627 Lb 121 g 161 g 20...

Page 17: ...cals with care and wear extra personnel protective equipment including goggle and gloves It is very important not to splash acid onto your skin or clothing or into your eyes Lowering pH Lowering pH Using Muriatic Acid Page 17 Volume 210 gal 795 L 290 gal 1098 L Total Alkalinity 120 ppm 80 ppm 120 ppm 80 ppm From To 8 4 7 2 0 028 qt 0 018 qt 0 038 qt 0 025 qt 26 mL 18 mL 36 mL 24 mL 7 8 7 2 0 019 q...

Page 18: ... a sponge and mild soap solution to wipe away any soil or stains on the inside of the spa wall Rinse thoroughly before refilling with clean water IMPORTANT Do not use steel wool hard brushes or abrasive cleaners Spa Tub Air Valve Fastening Check the spa tub air valve for leakage and tightness before use If air is leaking from the air valve use the provided wrench 22 to tighten the air valve as fol...

Page 19: ...ion is activated to avoid damage to the blower motor 4 Make sure all the spa components and accessories are thoroughly clean and dry before storage Air dry the spa tub in the sun for an hour before folding 5 Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa tub liner 6 Prepare additional new cartridges for next time use 7 Store the spa tub and accessories...

Page 20: ...ng the spa electrical outlet only Contact a qualify electrician to correct the electrical fault Increase the temperature and attach the spa cover Clean or replace the filter cartridge in time If heater is in STANDBY mode press the flame button twice to heat up the water to the set temperature Contact Intex Service Center Turn off and unplug the spa Let it cool down and restart all over again If pr...

Page 21: ...he provisions of the warranty the item will be repaired or replaced with the same or comparable item at Intex s choice at no charge to you Other than this warranty and other legal rights in your country no further warranties are implied To the extent possibly in your country in no event shall Intex be liable to you or any third party for direct or consequential damages arising out of the use of yo...

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