254
PO
S AVE THESE INSTRUCTIONS
(254PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 05/12/2017
English
Page 20
TROUBLESHOOTING
NO DISPLAY/SPA
CONTROL UNIT DOES
NOT WORK
HOUSEHOLD CIRCUIT
BREAKER TRIPPED
NOT HEATING
PROPERLY
BUBBLE AIR BLOWER
DOES NOT WORK
FILTRATION PUMP
NOT WORKING
WATER NOT CLEAN
PUMP CONNECTORS
ARE NOT LEVEL WITH
THE SPA CONNECTORS
TUB HAS A STRANGE
SHAPE
TUB LOSES AIR
PRESSURE
LEAKING BETWEEN SPA
TUB CONNECTORS AND
CONTROL UNIT
CONNECTORS
SPA IS TOO NOISY IN
FILTRATION MODE ONLY
• Spa is unplugged or off.
• Control panel cable plug loose.
• Power failure.
• GFCI/RCD tripped.
• GFCI/RCD broken.
• Circuit breaker under rated.
• Overloaded circuit breaker.
• An electrical fault in the line.
• Temperature set too low.
• Dirty
fi
lter cartridge.
• Water temperature decreasing during
heater STANDBY mode.
• Heating element failed.
• Air blower pump is too hot.
• Dirty
fi
lter cartridge.
• Filtration inlet and/or outlet clogged.
• Filter pump motor failed.
• Cartridge assembly not properly attached.
• Insuf
fi
cient
fi
ltering time.
• Dirty
fi
lter cartridge.
• Improper water maintenance.
• Filtration inlet and outlet clogged.
• One characteristic of PVC is that
it changes shape, which is normal.
• Expanded internal air pressure by
strong
sunshine.
• Air valve cap loose.
• Air valve base loose.
• Hole, cut or split on spa tub.
• Spa control base inlet/outlet connections
not securely tight.
• Spa control base inlet/outlet o-ring
missing/dirty.
• Control base components not securely
attached.
• Control base ground not level and
fi
rm.
• Spa
fi
lter motor failed.
• Ensure the spa is plugged and switched on.
• Ensure the control panel cable plug is
fi
rmly
attached to the control base receptacle.
• Check power source.
• Reset the GFCI/RCD.
• Contact Intex Service Center.
• Ensure correct circuit breaker rating.
• Provide a dedicated circuit breaker feeding the
spa electrical outlet only.
• Contact a qualify electrician to correct the
electrical
fault.
• Increase the temperature and attach the spa
cover.
• Clean or replace the
fi
lter cartridge in time.
• If heater is in STANDBY mode, press the
fl
ame button
twice to heat up the water to the set temperature.
• Contact Intex Service Center.
• Turn off and unplug the spa. Let it cool down and
restart all over again.
• If problem persists contact Intex Service Center.
• Clean or replace the
fi
lter cartridge in time.
• Check and clean
fi
ltration inlet and outlet regularly.
• Contact Intex Service Center.
• Ensure the cartridge assembly is properly attached.
• Increase
fi
ltration time.
• Clean or replace the
fi
lter cartridge in time.
• Keep the spa water properly sanitized. Refer to the
chemical manufacturer’s instructions.
• Check and clean
fi
ltration inlet and outlet regularly.
• Elevate the pump with wood or another type of
insulated material to bring the pump’s connectors
level with the spa’s connectors.
• Do not expose the spa to direct sunlight for extended period of time.
• Check the air pressure and release air if necessary.
During very hot weather, you must check to see whether it is
necessary to release some air. This is to avoid any possible
damage to the tub.
• Ensure air valve cap is securely closed.
• Fill up the spa tub with air then make sure the air valve
base is tighten, see “Spa Tub Air Valve Fastening”
section.
• Put liquid soap and water in a squirt bottle and spray on
seams. If there is a leak it will bubble. After you
fi
nd the
leak, clean and dry the leaking area, then apply the
repair patch that comes with your spa.
• Tighten inlet and outlet connections.
• Coat the o-ring with petroleum jelly for water proof.
• Remove grid from inside spa with a screwdriver,
ensure inlet/outlet O-ring is in place, clean and not
damaged.
• Ensure control panel, back cover and all inlet/outlet
are securely connected.
• Ensure ground is level,
fi
rm and smooth.
• Replace the failed
fi
lter motor with a new one.
PROBLEM CAUSE SOLUTION
