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Check if Call Barring is set. If it is set, you may not be able to make calls or
only certain calls are allowed.
My call is picked up by another phone
Check if call divert is set. If it is set, your incoming calls may be diverted to
other numbers or devices.
19.2.
Error Message
Please insert SIM card
Make sure you have inserted SIM card. If you have installed it but it cannot
be detected, please try clean the golden contacts of the SIM card by using a
dry cloth. If it still is not working, please contact your network carrier.
No service
If you are in an area not covered by your network, or if a physical obstacle is
present, such as in an enclosed area, the message “No service” will be
displayed on your Standby screen and you will not be able to make or
receive calls. You can try move closer to a window for better reception.
For emergency only
When you are outside your network but inside other network, you can only
make emergency call.
No Valid SIM card
Your SIM card is locked or it has an error. Please insert the right SIM card or
contact your service provider.
Enter PUK code
After three consecutive incorrect PIN code entries, the code is blocked, and
you need the PUK code to unblock it. Contact your service provider to
secure the 8-digit PUK code. After ten consecutive incorrect PUK code
entries, the SIM card cannot be used any more. Please contact your service
provider to buy a new SIM card
19.3.
Care and maintenance
Thank you for choosing our phone. If you encounter any problem with the
phone, please contact our dealer or qualified service provider.
If your phone requires maintenance, send it to a local maintenance center
near you. Hand your phone to your dealer along with the relevant invoice if
there is no local maintenance center.
Your phone is a finely designed and crafted product. Please use it with care.
The following instructions will help you comply with the terms and
conditions of the warranty and prolong the life of this product:
Keep the phone and all its parts and accessories out of the reach of
children.
Keep the phone dry; all kinds of liquid will erode the electronic circuit.
Do not use or store the phone in a dusty place to avoid damaging the
removable parts.
Keep the phone away from hot places. High temperature can shorten the
life of electronic device, damage batteries, and warp or melt certain
plastic parts.
Do not place your phone in an extremely cold place, as the interior of
your phone can become damped and the circuitry damaged when the
temperature rises (to room temperature).
Do not attempt to open or disassemble the phone. Non-expert handling
may damage it.
Do not drop, crush or shake the phone to avoid damaging the internal
circuit board.
Do not use harsh chemicals, cleaning solvents or strong detergents to
clean the phone.
Do not paint the phone or the paint may obstruct the removable parts
and affect operation.
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
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