Annex B
Annex C – Statement Limited Warranty
The warranties provided by Ionodes Inc. (Ionodes) in this Statement of Limited Warranty apply only to
ION-E100-HD products purchased from an authorized Ionodes Inc. (Ionodes) Reseller, Integrator or
Distributor and returned from European, Asian or North American countries, and excludes all Latin
American countries. The term "ION-E100-HD" means an ION-E100-HD module, any module
upgrade, or accessories, or any combination of them. The term "ION-E100-HD" does not include any
software programs, whether pre–loaded with the ION-E100-HD, installed subsequently or otherwise,
and any installed Micro SD Card, which are covered by a separate Limited Warranty. Nothing in this
Statement of Warranty affects any statutory rights of purchaser that cannot be waived or limited by
contract. If you have any questions regarding this Limited Warranty, contact Ionodes Inc. and its
resellers. The Warranty period for the ION-E100-HD is 2 years from date of billing for the ION-E100-
HD product.
The Ionodes Warranty for ION-E100-HD
Ionodes warrants that each ION-E100-HD is free from defects in materials and workmanship, and
conforms to the ION-E100-HD Official Published Specifications (See http://www.ionodes.com for de-
tails). The warranty period for an ION-E100-HD is a specified, fixed period commencing on date of
billing by Ionodes for the Product. If a valid proof of billing cannot be found, the warranty may be void
by Ionodes Inc. or measured from the date the ION-E100-HD has shipped from a Ionodes Depot cen-
ter based on its serial number.
If, during the warranty period, the ION-E100-HD is not in good working order, Ionodes will, at its op-
tion, repair or replace it at no additional charge, except as is set forth below. In some cases, the re-
placement product may not be new and may have been previously installed. Regardless of the re-
placement product used, Ionodes’ appropriate warranty terms apply. In case
Ionodes or your reseller
are unable to repair an Ionodes ION-E100-HD, you can alternatively ask for a partial refund as far as
justified by the reduced value of the unrepaired ION-E100-HD or ask for a cancellation of the respec-
tive agreement for such ION-E100-HD and get your money refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of an ION-E100-HD resulting from misuse, acci-
dent, modification, unsuitable physical or operating environment, improper maintenance by the end
user, or failure caused by a product for which Ionodes is not responsible. The warranty is voided by
removal or alteration of ION-E100-HD or parts identification labels, but not by the installation or re-
placement of Micro SD medium.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Items Not Covered by Warranty
Ionodes does not warrant uninterrupted or error–free operation of an ION-E100-HD. Any technical
or other support provided for an ION-E100-HD under warranty, such as assistance via telephone with
"how–to" questions and those regarding ION-E100-HD set–up and installation, will be provided
WITHOUT WARRANTIES OF ANY KIND.
InterTest, Inc • 303 Route 94 • Columbia, NJ 07832 • 908-496-8008 • [email protected] • www.intertest.com
