4
Powering On Your Modem
Switch your modem on using the power button located on the back. By default, your
broadband settings should configure automatically once your NBN™ service is active and
your modem is powered on for 15 minutes.
1.
The
Internet
light on the front of your modem should be green.
2.
The
Phone
light on the front of your modem should be solid green if you have an
active VoIP phone service and a handset connected to the modem. See page 6 of
this guide for more details.
Is the internet light off?
Ensure that you received an email
from us advising that your NBN™
service is ACTIVE.
If you have, please turn to page
7 to log in to your modem’s
interface and enter the settings
manually.
If you haven’t received the email,
your NBN™ connection is not
ACTIVE yet. Please check your
last email from us for advice on
your connection appointment. It
will include a reference number
in case you need to call with any
concerns.