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Intermedia Polycom VVX 201 Quick Start Manual Download Page 13

13

FORWARDING CALLS

1. Press the “More” soft key.

2. Press the “Fwd” soft key.

3. If “Always Forward” is currently disabled, “Always (Disabled)” will be

displayed.

4. Press 1 for “Always”.

5. Enter / verify the contact number where calls will be forwarded.

6. Press the “Enbl” soft key.
7. All calls will now be forwarded.

Disabling “Always Forward”:
1. Press the “More” soft key.

2. Press the “Fwd” soft key.

3. If “Always Forward” is currently enabled, “Always (Enabled)” will be

displayed.

4. Press 1 for “Always”.

5. Press the “Dsbl” soft key.
6. All calls will now ring the phone.

“Forward On Busy” and “Forward On No Answer” can be set in a similar 
manner.

FREE

Download CallScape for increased desktop productivity: 

www.intermedia.net/callscape

Summary of Contents for Polycom VVX 201

Page 1: ...Intermedia Hosted PBX Polycom VVX 201 Quick Start Guide ...

Page 2: ...2 Welcome to your Hosted PBX service ...

Page 3: ...3 What s in the box Polycom VVX 201 A Phone B Ethernet Cable C Handset Cable D Handset E Stand F Quick Start Guide G AC Adapter D E F G Quick Start Guide A B C ...

Page 4: ...ould be rated CAT 5E at minimum AC power connection optional accessory Use if Power over Ethernet POE is unavailable Guided Setup Connect Cables Please follow the diagram to install your phone Once plugged in the phone will automatically download its configuration and start to work The voicemail box will be functional with a default greeting ...

Page 5: ...ectronic hookswitch EHS headsets For connection directions refer to your headset documentation Standard headsets typically use the RJ 9 port while EHS headsets use the RJ 9 and serial ports Serial port Deskmount Installation Wallmount Installation Connect Optional Headset ...

Page 6: ...k your greeting CHANGING THE PIN FROM THE PHONE 1 Press the Messages button 2 Enter the default PIN of 0000 3 Select option 8 for User Options 4 Select option 3 to change the PIN 5 Enter the new PIN when prompted Your new PIN Must be between 6 and 10 digits and must not start with 0 Must not contain sequential or repeating digits such as 123 or 111 LOGGING IN TO YOUR VOICEMAIL BOX VIA THE WEB 1 Go...

Page 7: ...7 ...

Page 8: ... extension or telephone number 4 Resume the original call by pressing the Line button to the left of the screen that corresponds with that call ANSWERING AN INCOMING CALL On the Handset Pick up the handset to answer the call On a Headset When a headset is connected press the Headset button to answer the call On Speakerphone Press the Speaker button to answer the call REJECTING AN INCOMING CALL Pre...

Page 9: ...n a Headset Press the Headset button or the End soft key On Speakerphone Press the Speaker button or the End soft key HOLD Placing a Call On Hold While on a call press the Hold soft key Retrieving Calls On Hold Press the Res soft key to resume the holding call on that line TRANSFERRING CALLS Transfer Button The Transfer soft key possesses dual functionality 1 Quickly press the Tsfr soft key to ini...

Page 10: ...sfr soft key 2 Select the option for Blind and press the Sel soft key 3 Dial the desired phone number or extension number 4 The call is automatically transferred Attended Consultative or Warm Transfers 1 While on a call press and hold the Tsfr soft key 2 Select the option for Consultative and press the Sel soft key 3 Dial the desired phone number or extension number 4 Wait for the party to answer ...

Page 11: ...ready on a call and a new call rings in you will hear a beep tone emitted by your phone To Answer the Second Call 1 Press the Ans soft key to answer the call If the Ans soft key no longer displays press the flashing line button to access the call The original call is put on hold 2 Once the second call has ended resume the original call by pressing the Res soft key or by pressing the flashing Line ...

Page 12: ...ne s No Answer Forwarding settings SPEAKERPHONE While the phone is not in use Press the Speakerphone button to activate the speakerphone and get dial tone for an outbound call While on a call on the handset headset Press Speakerphone button to continue the current call on the speakerphone While a call on speakerphone is active To hang up the current call press the Speakerphone button or the End so...

Page 13: ...he Enbl soft key 7 All calls will now be forwarded Disabling Always Forward 1 Press the More soft key 2 Press the Fwd soft key 3 If Always Forward is currently enabled Always Enabled will be displayed 4 Press 1 for Always 5 Press the Dsbl soft key 6 All calls will now ring the phone Forward On Busy and Forward On No Answer can be set in a similar manner FREE Download CallScape for increased deskto...

Page 14: ...14 www intermedia net knowledgebase voice voicesupport intermedia net 1 877 880 0055 We are here to help ...

Page 15: ...PolycomVVX201 QS 002 POLYCOMVVX201 QS 002 www intermedia net ...

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