Troubleshooting
All intempo products are designed to be easy to use with an intuitive design.We know that occasionally things don’t happen as they should,
so the Troubleshooting section below should help you answer any questions.
If you don’t find your answer, you can call the Broken Department as explained at the front of the manual.
Q.
The blue LED logo is not lighting up
A.
Check that the power supply is correctly connected to the wall socket and to the ‘Power In’ port at the back of InConcert. If the power
supply is plugged into a surge protector, make sure the surge protector is switched on. Also make sure the speaker is switched on at the
back of the unit.
Q.
There is no sound coming from the speakers
A.
Make sure that the volume is not set too low by pressing and holding the ‘+’ button on the remote button or on the speaker. Also make
sure that the iPod is correctly seated in the docking station by turning it off, removing it from the docking station, reseating it and turning
it on again. If you are connecting a device via line-in, make sure that the device is correctly connected to InConcert (see page 5)
If you’re using a 2nd Gen iPod nano, the fault may lie with the iPod itself rather than the docking station, and you will need to perform a
simple system reset on the nano itself (you won’t lose any tunes that are stored on the nano) To perform the reset please follow the
below steps:
1) Switch off the iPod
2) Press and hold the Menu and Select buttons until the Apple logo appears for about 6 to 10 seconds.You may need to repeat this step.
Q.
There is a crackling sound coming from the speakers
A.
Make sure that the iPod is correctly sat in the dock, and if you are using an alternate audio source such as an MP3 player, make sure that
the device is correctly connected to InConcert (see page 5)
Q.
There is a crackling sound coming from the speakers (when connected to a PC or laptop)
A.
This means that the volume level is set too high on the audio device. Please check and then decrease if necessary.
Q.
There is radio interference
A.
The unit may be too close to a radio tower.Try moving the unit to see if the interference goes away.
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