Troubleshooting
If
your
equipment
malfunctions
with
the
AVO
‐
USB
extenders
in
place,
follow
the
troubleshooting
procedures
below:
1.
Perform
diagnostics
on
your
equipment
by
following
the
manufacturer’s
instructions.
2.
If
connecting
to
a
computer,
shut
down
and
restart
the
computer
after
connecting
the
source
and
destination
devices
through
the
AVO
‐
USB.
3.
If
connecting
to
a
computer,
verify
the
connecting
equipment’s
drivers
have
been
properly
installed.
Verify
by
connecting
the
equipment
directly
to
the
computer
without
the
AVO
‐
USB
inline.
4.
Check
all
connections
and
the
structured
cabling
system.
Verify
the
RJ45
crimp
pattern
conforms
to
either
EIA/TIA
568A
or
568B
standards.
5.
Check
the
pin
configuration
on
the
structured
cable.
6.
Verify
your
transmission
rate
does
not
exceed
12
Mbps.
7.
The
maximum
operational
distances
over
which
the
AVO
‐
USB
can
be
transmitted
is
dependent
on
the
equipment
and
cabling.
Ensure
that
the
maximum
recommended
operational
distances
have
not
been
exceeded.
8.
Check
than
only
twisted
pair
patch
cords
are
being
used.
9.
Replace
the
AVO
‐
USB
with
another
AVO
‐
USB
set
that
is
known
to
be
working.
10.
If
the
above
steps
fail,
please
contact
Intelix
for
support.
11.
