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Intel

Server Board SE7230NH1-E and Intel

Server Platform SR1475NH1-E User’s Guide

Complete Problem Description

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problem or a complete description of where the problem can be found. Please also include
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Summary of Contents for SR1475NH1-E

Page 1: ...Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide Intel Order Number D23185 004...

Page 2: ...may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that nee...

Page 3: ...rawings of the product and product diagrams to help you identify components and their locations Chapter 2 provides instructions on using the utilities that are shipped with the board or that may be re...

Page 4: ...n this Web page type the document or software name in the search field at the left side of the screen and select the option to search SE7230NH1 E For this information or software Use this Document or...

Page 5: ...Server Management Software For drivers Driver for an extensive list of drivers available Operating System Driver for operating system drivers For firmware and BIOS updates or BIOS recovery Firmware U...

Page 6: ...vi Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide...

Page 7: ...r unter http support intel com support motherboards server sb cs 010770 htm Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant...

Page 8: ...ersonal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chap...

Page 9: ...5 Back Panel Connectors 6 Hardware Requirements 7 Processor 7 Memory 7 Power Supply 8 Optional Hardware 8 Hard Disk Drives 8 Server Utilities 9 Using the BIOS Setup Utility 9 Starting Setup 9 If You...

Page 10: ...or DVD ROM Drive Activity Light Does Not Light 28 Cannot Connect to a Server 28 Problems with Network 29 Devices are not Recognized under Device Manager 31 LED Information 31 BIOS POST Beep Codes 32...

Page 11: ...Aplicaciones y usos previstos 55 Selecci n de la ubicaci n 55 Manipulaci n del equipo 55 Advertencias el acceso al sistema 57 Descarga electrost tica ESD 58 C Regulatory and Compliance Information 65...

Page 12: ...xii Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide...

Page 13: ...MMs 13 Figure 4 Installing DIMMs 14 Figure 5 Lift Processor Socket Lever 16 Figure 6 Lift Processor Load Plate 16 Figure 7 Removing Protective Processor Cover 17 Figure 8 Installing the Processor 17 F...

Page 14: ...xiv Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide...

Page 15: ...475NH1 E User s Guide xv List of Tables Table 1 Server Board Features 2 Table 2 Configuration Jumpers 5 Table 3 LED Information 6 Table 4 Keyboard Commands 10 Table 5 LED Information 31 Table 6 POST E...

Page 16: ...xvi Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide...

Page 17: ...provides drawings of the product a list of the server board features and diagrams showing the location of important components and connections on the server board Figure 1 Intel Server Board SE7230NH1...

Page 18: ...hannels for a total of 4 DIMMs 2 DIMMs Channel providing up to 8GB max memory capacity Intel E7230 Chipset Components Intel E7230 MCH Memory Controller Hub Intel ICH7R I O controller Intel 6702 PXH V...

Page 19: ...cards Adapters which support 5V only are not supported and one embedded Intel 10 100 1000 82541PI gigabit Ethernet Controller Supports PCI Specification Rev 2 3 Segment B One x1 PCI Express resource...

Page 20: ...Q Processor Fan DD SCSI LED Connector E PCI Express x8 x4 Lane Slot 4 R Memory Bank 2 EE SATA Port 3 F PCI X 64bit 100MHz Slot 5 LX version only S Memory Bank 1 FF SATA Port 2 G PCI Express x8 x8 Lane...

Page 21: ...jumpered for normal operation If the jumper is removed the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk This is typically used when the BI...

Page 22: ...2 Mouse Keyboard Ports B Serial A C Video D NIC2 10 100 1000Mb E NIC1 10 100 1000Mb F USB1 2 Table 3 LED Information LED LED State Description Left Off No network connection Solid Amber Network connec...

Page 23: ...ave However for dual channel interleave providing optimum performance a minimum of two DIMMs should be installed in DIMM sockets 1A and 1B Except for the option of installing a single DIMM in socket 1...

Page 24: ...rd SE7230NH1 E Technical Product Specification for additional information regarding the memory sub system Power Supply A minimum of 350 Watts is required Your supply must provide a minimum of 1 2A of...

Page 25: ...POST you will see this prompt Press F2 to enter SETUP In a third condition when CMOS NVRAM has been corrupted you will see other prompts but not the F2 prompt Warning CMOS checksum invalid Warning CM...

Page 26: ...selected feature is a submenu or to display a pick list if a selected feature has a value field or to select a sub field for multi valued features like time and date If a pick list is displayed the En...

Page 27: ...s a recovery process may need to be followed to return the system to service See Additional Information and Software for a link to necessary software and instrutions Recording the Current BIOS Setting...

Page 28: ...our settings and exit Setup Clearing the CMOS If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM 1 Power down the system and...

Page 29: ...ive foam pad recommended Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM_2B DIMM_1B DIMM_2A DIMM_1A starting from the edge of the board DIMM_1A is the socket clo...

Page 30: ...pushed outward to the open position see letter A in Figure 4 7 Holding the DIMM by the edges remove it from its anti static package 8 Position the DIMM above the socket Align the notch on the bottom...

Page 31: ...structions on installing the server s cover Installing or Replacing the Processor Caution Processor must be appropriate You may damage the server board if you install a processor that is inappropriate...

Page 32: ...ll the lever and open all the way see Figure 5 Figure 5 Lift Processor Socket Lever 6 Push the rear tab with your finger tip to bring the front end of the load plate up slightly see letter A in Figure...

Page 33: ...e socket so that the processor cutout matches the socket notch see letter A in Figure 8 and insert the processor into the socket see letter B in Figure 8 Figure 8 Installing the Processor 9 Grasp the...

Page 34: ...stalling the Active Heat Sink The heat sink has Thermal Interface Material TIM located on the bottom of it Use caution when you unpack the heat sink so you do not damage the TIM 1 Make sure the screwd...

Page 35: ...copper 1U passive heat sink is installed The heat sink must be installed with the solid copper sides of it facing to the left and to the right of the chassis This is necessary because the air from th...

Page 36: ...ll peripheral devices connected to the server Turn off the server 3 Remove the AC power cord from the server 4 Remove the server s cover See the documentation that came with your server chassis for in...

Page 37: ...replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions Advarsel Lithiumbatteri Eksplosionsfare...

Page 38: ...he battery See the documentation that came with your server chassis for instructions on removing the server s cover 5 Lift the battery retention mechanism see Figure 13 6 Remove the battery from its s...

Page 39: ...roblems on your own see Getting Help for assistance Resetting the System Before going through in depth troubleshooting attempt first to perform reset your system using one of the methods below Problem...

Page 40: ...ver on power on light should be lit 15 Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V 16 Are all inte...

Page 41: ...Ds are illuminated see LED Information for a description of the light and steps to take to correct the problem Confirming Loading of the Operating System Once the system boots up the operating system...

Page 42: ...emove the memory DIMMs and re seat them 11 Make sure the processor s comply with the system requirements 12 Make sure the processor s have been populated according to the system requirements 13 Remove...

Page 43: ...representative If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer fo...

Page 44: ...in incorrectly If you are using the onboard diskette controller use the BIOS setup to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that Onbo...

Page 45: ...nal Information and Software for a link to the current version 3 Make sure the other adapter supports shared interrupts Make sure your operating system supports shared interrupts 4 Try reseating the a...

Page 46: ...ware and software have been running correctly sometimes indicate equipment failure However they can also be caused by file corruption or changes to the software configuration Check the following 1 If...

Page 47: ...on the SCSI bus See your drive documentation for details on setting the SCSI ID for your drives 6 If using IDE drives verify that the master slave settings are set correctly See your drive documentati...

Page 48: ...Drive Activity Table 5 LED Information LED Name Function Location LED Color Notes Table 6 POST Error Beep Codes Number of Beeps Reason for Beeps and Action to Take 1 2 or 3 Memory error Reseat the me...

Page 49: ...ing for telephone support at any time without notice Before calling fill out an Intel Server Issue Report Form A sample form is provided on the following pages However for the fastest service please s...

Page 50: ...akistan 632 63684 15 IDD via Philippines Philippines 1 800 1 651 0117 Thailand 1 800 631 0003 Vietnam 632 6368416 IDD via Philippines Myanmar 63 2 636 9796 via Philippines Cambodia 63 2 636 9797 via P...

Page 51: ...8423 Ecuador Andimate Contact AT T USA at 1 999 119 Once connected dial 800 843 4481 Ecuador Pacifictel Contact AT T USA at 1 800 225 528 Once connected dial 800 843 4481 Guatemala Contact AT T USA a...

Page 52: ...36 Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide...

Page 53: ...gulated components specified in this guide Use of other products components will void the UL Listing and other regulatory approvals of the product and may result in noncompliance with product regulati...

Page 54: ...ions that are susceptible to electrical storms we recommend you plug your system into a surge suppresser and disconnect telecommunication lines to your modem during an electrical storm Provided with a...

Page 55: ...an AC power cord was not provided with your product purchase one that is approved for use in your country Caution To avoid electrical shock or fire check the power cord s that will be used with the pr...

Page 56: ...upplied with a guard over the fan do not operate the system without the fan guard in place Rack Mount Warnings The equipment rack must be anchored to an unmovable support to prevent it from tipping wh...

Page 57: ...or otherwise damage a battery Cooling and Airflow Caution Carefully route cables as directed to minimize airflow blockage and cooling problems For proper cooling and airflow operate the system only wi...

Page 58: ...endung anderer Produkte oder Komponenten f hrt zum Erl schen der UL Zulassung und anderer Genehmigungen f r das Produkt Dadurch kann das Produkt gegen Produktbestimmungen versto en die im Verkaufsland...

Page 59: ...von Vibrations oder Ersch tterungsquellen Abgeschirmt von starken elektromagnetischen Feldern die durch elektrische Ger te erzeugt werden In gewittergef hrdeten Gebieten sollten Sie das System an eine...

Page 60: ...zer gewartet werden k nnen ffnen Sie das Netzteil nicht Im Netzteil bestehen gef hrliche Spannungen Str me und Energiequellen Schicken Sie das Ger t f r Wartungsarbeiten an den Hersteller zur ck Wenn...

Page 61: ...uben bzw befestigungselementen F hren Sie keine Arbeiten im Netzteil aus Das Netzteil enth lt keine f r den Benutzer wartungsbed rftigen Teile Schicken Sie das Ger t f r Wartungsarbeiten an den Herste...

Page 62: ...bst und alle darin eingebauten Ger te ordnungsgem geerdet sein Elektrostatische Entladungen ESD Vorsicht Elektrostatische Entladungen k nnen zur Besch digung von Festplatten Platinen und anderen Kompo...

Page 63: ...tens darf das System nur mit angebrachten Geh useabdeckungen betrieben werden Die Inbetriebnahme des Systems ohne Abdeckung kann zur Besch digung von Systemkomponenten f hren So bringen Sie die Abdeck...

Page 64: ...autres approbations r glementaires du produit et le produit peut ne pas tre conforme aux autres lois et r glementations locales applicables au produit S curit avertissements et mises en garde Pour vi...

Page 65: ...l cart des sources de chaleur telles que la lumi re directe du soleil et les radiateurs l cart des sources de vibration ou des chocs physiques Isol des champs lectromagn tiques importants produits par...

Page 66: ...as de probl me Lorsque vous remplacez un bloc d alimentation chaud d branchez le cordon du bloc d alimentation en cours de remplacement avant de le retirer du serveur Pour viter tout risque d lectrocu...

Page 67: ...t rieur du bloc d alimentation Il ne contient aucune pi ce r parable Renvoyez le au fabricant en cas de probl me Mettez le serveur hors tension et d branchez tous les cordons d alimentation avant d aj...

Page 68: ...tall dans le rack doivent tre correctement reli s la terre D charges lectrostatiques ESD Attention Les d charges lectrostatiques ESD peuvent endommager les lecteurs de disque dur les cartes et d autre...

Page 69: ...et les probl mes de refroidissement Afin de permettre une ventilation et un refroidissement corrects ne mettez le syst me en marche que lorsque les panneaux du ch ssis sont en place L utilisation du s...

Page 70: ...ctos o componentes anular la homologaci n UL y otras certificaciones oficiales del producto pudiendo dejar de ser compatible con las normativas locales de los pa ses en los que se comercializa Adverte...

Page 71: ...bitaci n Bien ventilada y alejada de fuentes de calor incluida la luz solar directa y los radiadores Alejada de fuentes de vibraci n o de golpes f sicos Aislada de campos electromagn ticos producidos...

Page 72: ...e haber niveles de tensi n corriente y energ a peligrosos Devu lvala al fabricante para repararla Al reemplazar una fuente de alimentaci n de conexi n en funcionamiento desenchufe el cable de alimenta...

Page 73: ...uente de alimentaci n No hay elementos en la fuente de alimentaci n que usted pueda reparar y utilizar Devu lvala al fabricante para repararla Apague el servidor y desconecte todos los cables de alime...

Page 74: ...gas el ctricas deber instalar una conexi n a tierra apropiada para el bastidor y para cada pieza del equipo instalada en el mismo Descarga electrost tica ESD Precauci n Las descargas electrost ticas p...

Page 75: ...e la ventilaci n y de refrigeraci n Para conseguir una refrigeraci n y corriente de aire adecuadas compruebe que cuando sistema est funcionando las cubiertas de la carcasa est n instaladas Si utiliza...

Page 76: ...60 Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide Intel Intel Intel Web UL...

Page 77: ...Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide 61 ITE ITE 5V...

Page 78: ...62 Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide...

Page 79: ...Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide 63 ESD ESD ESD ESD ESD...

Page 80: ...64 Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide...

Page 81: ...ly with Class A emission requirements as it is intended for a commercial type market place Intel targets 10db margin to Class A Limits The Intel Server Board name has been has been tested and verified...

Page 82: ...MED Declaration of Conformity New Zealand BSMI Certification Taiwan GOST Listed on one System License Russia Belarus Listed on one System License Belarus RRL Certification Korea Ecology Declaration In...

Page 83: ...terference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interf...

Page 84: ...ference to radio and TV reception Industry Canada ICES 003 Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme...

Page 85: ...above 1 Type of Equipment Model Name On License and Product 2 Certification No On RRL certificate Obtain certificate from local Intel representative 3 Name of Certification Recipient Intel Corporatio...

Page 86: ...70 Intel Server Board SE7230NH1 E and Intel Server Platform SR1475NH1 E User s Guide...

Page 87: ...brief description below See the last page for space to include a detailed problem description ____________________________________________________________________ ____________________________________...

Page 88: ...________________________ Service Pack _________________________________________________________ Add in Card Peripheral Video NIC Check each box below as applicable and provide the requested informatio...

Page 89: ...l Server Platform SR1475NH1 E User s Guide 73 Hard Drive Information Management Information On Board Platform Instrumentation only ___________________________________ X Drive Type SCSI SATA etc Make M...

Page 90: ..._______________________ ____________________________________________________________________ ____________________________________________________________________ ______________________________________...

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