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Solving Problems

73

Hard Disk Drive Activity Light Does Not Light

If you have installed one or more hard disk drives in your system, check the following:

q

 

Are the power and signal cables to the drive properly installed?

q

 

Are all relevant switches and jumpers on the hard drive and adapter board set correctly?

q

 

Is the onboard IDE controller enabled?  (IDE hard drives only)

q

 

Is the hard disk drive properly configured?

 

NOTE

Front panel hard disk LED indicates IDE and SCSI devices:  The hard
disk drive activity light on the front panel lights when either an IDE hard
disk drive, or a SCSI device, is in use.  This LED does not display CD-ROM
activity.

CD-ROM Drive Activity Light Does Not Light

Check the following:

q

 

Are the power and signal cables to the CD-ROM drive properly installed?

q

 

Are all relevant switches and jumpers on the drive set correctly?

q

 

Is the drive properly configured?

q

 

Is the onboard IDE controller enabled?

 

NOTE

Front panel hard disk LED indicates IDE and SCSI devices:  The hard
disk drive activity light on the front panel lights when either an IDE hard
disk drive, or a SCSI device, is in use.  This LED does not display CD-ROM
activity.

Cannot Connect to a Server

q

 

Make sure you are using the drivers that are shipped on the system Configuration Software CD
for the onboard network controller.

q

 

Make sure the driver is loaded and the protocols are bound.

q

 

Make sure the network cable is securely attached to the connector at the system back panel and
that the network controller Link LED is on (visible at back panel).  If the cable is attached but
the problem persists, try a different cable.

q

 

Make sure the hub port is configured for the same duplex mode as the network controller.

q

 

Check with your LAN administrator about the correct networking software that needs to be
installed.

q

 

If you are directly connecting two servers (no hub), you will need a crossover cable (see your
hub documentation for more information on crossover cables).

Summary of Contents for ISP1100 - Server Platform - 0 MB RAM

Page 1: ...Intel ISP1100 Internet Server Product Guide A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies Products Order Number A10528 001 ...

Page 2: ...ent may be copied or reproduced in any form or by any means without prior written consent of Intel An Intel product when used in accordance with its associated documentation is Year 2000 Capable when upon installation it accurately stores displays processes provides and or receives date data from into and between the twentieth and twenty first centuries including leap year calculations provided th...

Page 3: ...tel Pro 100 Server 82559 Ethernet Controllers 17 Wake on LAN 17 Wake on Ring Resume on Ring 18 Wake on Ring 18 Resume on Ring 18 SMI and NMI Routing 19 Power Connector 19 Speaker 19 Fan Support 20 2 Removing Installing Server Components Before You Begin 21 FCC Emissions Disclaimer 21 Warnings and Cautions 21 Safety and Regulatory Requirements 24 Safety Compliance 24 Electromagnetic Compatibility E...

Page 4: ... Panel Retention Bracket 40 Removing the Riser and Add in Card s 41 Removing the Add in Card s From the Riser 42 Installing the Rear I O Filler Panel s 43 Installing PCI Add in Card s 44 Removing the Riser Card 44 Installing the Add in Card s on the Riser 46 Removing the Rear I O Filler Panel s 47 Installing the Riser and Add in Card s 48 Replacing the Back up Battery 49 Power Up the Server 51 Pow...

Page 5: ...ex 78 Figures 1 System Components 7 2 Server Board Connectors and Components 9 3 Front Panel Controls Connectors and Indicators 10 4 Back Panel Connectors 10 5 Removing Installing the Server in the Rack 25 6 Removing Replacing the Cover 26 7 Removing the Processor Heat Sink 27 8 Removing the Processor Chip 28 9 Removing the Processor Fan 29 10 Installing the Processor Chip 30 11 Installing the Pro...

Page 6: ...Mode 12 5 Fan Tachometer MUX Control Mapping 16 6 SMI and NMI Routing 19 7 Fan Connector Descriptions 20 8 Configuration Utilities 54 9 Hot Keys 54 10 BIOS Setup Menu Bar 55 11 BIOS Setup Function Keys 55 12 Main Menu 56 13 Advanced Menu 57 14 Boot Configuration Submenu 57 15 Peripheral Configuration Submenu 57 16 IDE Configuration Menu 58 17 IDE Configuration Submenu 58 18 Diskette Configuration ...

Page 7: ...nternet Server B C M D A OMO9445 E H L K N F G J I A PCI Add in Card Slots H Fan 1 B PCI Riser Card I Fan 2 C Server Board J Fan 3 D Power Supply K Fan 4 E 1 Inch Hard Drive Bracket L Fan 5 F 1 Inch Hard Drive Bracket M Add In Card Retention Bracket G 3 5 Inch Diskette Drive N DIMM Sockets Figure 1 System Components ...

Page 8: ...lerator PIIX4E I O Control SMSC FDC37B807 I O controller Peripheral Interfaces Two integrated Intel Pro 100 Server 82559 Ethernet controllers One standard diskette drive interface One high density diskette drive interface for slim line diskette drive Two IDE interfaces with Ultra DMA 33 support Two serial ports 1 rear 1 front Two USB ports Two PS 2 interfaces for keyboard and mouse LED panel inter...

Page 9: ... Front Panel Controller E Battery S Primary IDE Connector F Intel Pro 100 Server 82559 Ethernet Controllers T Intel 82371EB PIIX4E G SCSI LED Connector U Gluechip H Wake on Ring Connector V Secondary IDE Connector I Back Panel I O Connectors W Password Clear Jumper J Clock Generator X BIOS Setup Configuration Jumper K PGA370 Processor Socket Y Flash Memory L Intel 82443BX PAC Z Diskette Drive Conn...

Page 10: ...tor Green J Power Switch D LAN 1 Activity LED Indicator Yellow K Sleep Switch E LAN 1 100 Mbps LED Indicator Green L Reset Switch F LAN 2 Activity LED Indicator Yellow M NMI Switch G LAN 2 100 Mbps LED Indicator Green N Serial Port B Connector Figure 3 Front Panel Controls Connectors and Indicators Back Panel Figure 4 shows the locations of the server back panel connectors A B C D E F G OMO9448 A ...

Page 11: ...m III processors with a 100 MHz host bus and Celeron processors with a 66 MHz host bus Processors with a 100 MHz host bus should be used only with 100 MHz SDRAM The server board may not operate reliably if a processor with a 100 MHz host is paired with 66 MHz SDRAM However processors with a 66 MHz host can be used with either 66 MHz or 100 MHz SDRAM Memory The server board has four DIMM sockets Th...

Page 12: ...MB 8 Mbit x 72 64 Mbit 8 Mbit 8 bit 8 MB x 8 B 64 MB 128 MB 16 Mbit x 72 64 Mbit 8 Mbit 8 bit 16 MB x 8 B 128 MB 128 MB 16 Mbit x 72 64 Mbit 16 Mbit 4 bit 16 MB x 8 B 128 MB 64 MB 8 Mbit x 72 128 Mbit 8 Mbit 16 bit 8 MB x 8 B 64MB 128 MB 16 Mbit x 72 128 Mbit 8 Mbit 16 bit 16 MB x 8 B 128 MB 128 MB 16 Mbit x 72 128 Mbit 16 Mbit 8 bit 16 MB x 8 B 128 MB 256 MB 32 Mbit x 72 128 Mbit 16 Mbit 8 bit 32...

Page 13: ...universal serial bus USB ports that accommodate one USB peripheral connected to each port For more than two USB devices an external hub can be connected to either port The two USB ports are implemented with stacked back panel I O connectors The server board fully supports UHCI and uses UHCI compatible software drivers See Chapter 13 in the Intel ISP1100 Internet Server Technical Product Specificat...

Page 14: ... battery powers the real time clock and CMOS memory When the computer is not plugged into an AC power source the battery has an estimated life of three years When the computer is plugged into an AC power source the 3 3 V standby current from the power supply extends the life of the battery The clock is accurate to 13 minutes year at 25ºC with 3 3 V standby applied The time date and CMOS values can...

Page 15: ...vides configuration options for the I O controller Serial Ports The server board has two 9 pin D Sub serial port connectors one on the back panel and one on the front panel under the bezel The front panel serial port is connected in parallel with the serial port B D Sub connector located on the back panel The serial port NS16C550 compatible UARTs support data transfers at speeds up to 115 2 Kbits ...

Page 16: ...on the front panel Temperature is monitored through a sensor internal to the Heceta 2 that indicates the ambient temperature of the area of the board in which the Heceta 2 IC is located The Heceta 2 monitors 5V 3 3V 12V 12V 1 5V and the processor core voltage The Heceta 2 may be used to monitor the speed of a fan that has a tachometer output connected to any of the five auxiliary fan connectors Th...

Page 17: ...activity and speed Instead these indicators are routed to four LEDs on the front panel See Controls Connectors and Indicators for LED locations and definitions Alert on LAN and Wake on LAN features are supported by the TR440BX server board software and the SMBUS interface of the Intel 82559s See the BIOS specification for information regarding Alert on LAN and Wake on LAN Also see Wake on LAN for ...

Page 18: ...re the support of an operating system that provides full ACPI functionality Wake on Ring The operation of Wake on Ring can be summarized as follows 1 Powers up the computer from either the APM soft off mode or the ACPI S5 state 2 Requires two calls to access the computer First call powers up the computer Second call enables access when the appropriate software is loaded 3 Detects incoming call dif...

Page 19: ...I1 All three PCI slot s PME P_PME GPI1 Super I O Serial Interrupt SMI used for watchdog timer SER_IRQ SER_IRQ Super I O PME SIO_RIA originally from WOR header or ext modem RIAB Wake on LAN header used for Wake on LAN WOL LID The Gluechips EXT_SMI output is also connected to the PIIX4 GPI13 pin to provide a status of the Gluechips EXT_SMI signal All NMI generation on the server board is under softw...

Page 20: ...n 2 J34 Supports fan speed sensing for fans with tachometer outputs Connector supports variable fan speed Fan 3 J33 Supports fan speed sensing for fans with tachometer outputs Connector supports variable fan speed Fan 4 J38 Supports fan speed sensing for fans with tachometer outputs Connector supports on off fan control or variable fan speed via a fuse stuffing option Fan 5 J37 Supports fan speed ...

Page 21: ...r installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a...

Page 22: ...ecommunications systems networks and modems attached to the server before removing the cover Otherwise personal injury or equipment damage can result CAUTIONS ELECTROSTATIC DISCHARGE ESD AND ESD PROTECTION Perform the procedures in this chapter only at an electrostatic discharge ESD workstation since the server components can be extremely sensitive to ESD If no such station is available you can re...

Page 23: ...the rack itself If server power cords are plugged into wall AC outlets the safety grounding conductor in each power cord provides proper grounding only for the server You must provide additional grounding for the rack and other devices installed in it OVERCURRENT PROTECTION The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection If the power system for ...

Page 24: ...Technology Equipment EN61000 3 2 Harmonic Currents EN61000 3 3 Voltage Flicker Australia New Zealand AS NZS 3548 Class A Limit Japan VCCI Class A ITE CISPR 22 Class A Limit IEC 1000 3 2 Harmonic Currents Taiwan BSMI Class A CISPR 22 Russia Gost Approval International CISPR 22 Class A Limit Tools and Supplies Needed 1 Phillips cross head screwdriver number 1 and 2 bit 2 Flat head screwdriver 3 16 i...

Page 25: ...he server with the rackmount brackets aligned with the desired mounting holes A in the rack posts B 2 Use a Phillips screwdriver and start the two screws removed in the previous Removing the Server From the Rack procedure and loosely attach the mounting brackets one on each side of the server to the rack posts Do not tighten 3 Properly align the server in the rack 4 Use a Phillips screwdriver and ...

Page 26: ...r of the cover and lift to remove the cover Replacing the Cover This procedure describes how to replace the cover on the server Before proceeding be sure you are thoroughly familiar with the information in Before You Begin at the front of this chapter Refer to Figure 6 while performing this procedure 1 Position the cover on the chassis with the notched edge B facing the front and the slotted sides...

Page 27: ... Removing the Processor Heat Sink Perform this procedure to remove the heat sink from the processor Refer to Figure 7 while performing this procedure 1 Use a slotted screwdriver and insert the tip into the top slot in the end of the heat sink clamp A that has two slots 2 Press down on the top of the clamp B while gently prying back on the screwdriver until the front of the clamp is loose from the ...

Page 28: ...ssor chip is now loose in the socket 4 Grasp the processor chip on the outside edges and lift it from the socket A B OMO9451 Figure 8 Removing the Processor Chip Installing the Processor This procedure describes how to install the processor on the server board Before proceeding be sure you are thoroughly familiar with the information in Before You Begin at the front of this chapter CAUTION Process...

Page 29: ...nk Sufficient cooling is provided in the server without the processor fan If the processor you wish to install has a fan mounted on top of the heat sink remove the fan as described in the following procedure Otherwise proceed to Installing the Processor Chip Refer to Figure 9 while performing this procedure 1 Grasp the fan housing at each corner 2 Gently press and lift on the corners until the fan...

Page 30: ... The processor socket is now unlocked 3 Face the front of the server and orient the processor chip C with the notch D in the upper left corner of the processor socket E 4 Gently place the processor chip on the socket so that the processor pins F mate exactly with the corresponding socket pins G Do not force the processor into the socket since it takes only a slight pressure to bend the pins 5 With...

Page 31: ...r chip 2 With the end of the clamp that has the two slots C facing the front of the socket drop the clamp in the bottom of the heat sink center groove D 3 Make sure the end of the clamp with the two slots C is positioned just below the top edge of the heat sink and press down on the back of the clamp E until it snaps onto the socket tab F 4 With the front of the clamp below the top edge of the hea...

Page 32: ...er until the end of the board edge connector B just lifts out of the server board socket C CAUTION Hold the tips of your fingers lightly on the back edge D of the DIMM board to prevent the board from suddenly ejecting from the socket C when you perform step 2 of this procedure The DIMM board or other components on the server board could be damaged if the DIMM board is allowed to suddenly eject fro...

Page 33: ... only one way You can reduce the risk of damaging a connector by installing the DIMM boards starting with the back socket on the server board and move toward the front of the server Mixing dissimilar metals can cause memory failures that result in data corruption The DIMM board sockets on the server board are gold plated Thus only install DIMM boards with gold plated edge connectors 1 Orient the D...

Page 34: ...the power and data cables A from the back of the drive 2 Grasp the back of the drive and lift until the drive mounting bracket B releases from the two snaptop standoffs C 3 Slide the mounting bracket back to release the tabs from the slots D in the server front panel 4 Remove the mounting bracket and drive from the drive bay 5 Use a Phillips screwdriver and remove the four screws E that attach the...

Page 35: ...ng bracket has been removed from the drives as described in the previous Removing the Hard Drives procedure 1 Place the drive in the mounting bracket with the component side down and the front of the drive facing the front tabbed end A of the mounting bracket 2 Align the four mounting bracket screw holes B with the mating holes two on each side in the drive housing 3 Use a Phillips screwdriver and...

Page 36: ...ve D 2 Position the drive in the server drive bay so that the end of the bracket with the tabs A is facing the server front panel 3 Gently guide the bracket tabs into the mating slots B in the server front panel 4 Align the two holes in the back of the bracket with the two chassis snaptop standoffs C 5 Press down on the back of the mounting bracket until the two snaptop standoffs snap into the mat...

Page 37: ...rming this procedure 1 Disconnect the power and data cables A from the back of the drive 2 Use a Phillips screwdriver and remove the three screws B that secure the mounting bracket C and drive to the server chassis two on one side and one on the other 3 Remove the drive mounting bracket and drive 4 Use a Phillips screwdriver and remove the four screws D that secure the mounting bracket to the driv...

Page 38: ...le performing this procedure NOTE This procedure assumes that the mounting bracket has been removed from the server chassis and the drive removed from the bracket as described in the previous Removing the 3 5 inch Diskette Drive procedure 1 Place the diskette drive in the mounting bracket with the component side down and the front panel facing the front of the mounting bracket 2 Use a Phillips scr...

Page 39: ...ward the center of the drive 2 Place the mounting bracket and drive in the server chassis and align the three screw holes A in the mounting bracket two on one side and one on the other with the mating holes in the server chassis 3 Use a Phillips screwdriver and the three screws B removed from the mounting bracket in the preceding Removing the 3 5 inch Diskette Drive procedure to securely attach th...

Page 40: ...t the front of this chapter Removing the Filler Panel Retention Bracket Perform this procedure to remove the filler panel retention bracket from the server back panel Refer to Figure 20 while performing this procedure 1 Use a Phillips screwdriver and remove the two screws A securing the filler panel retention bracket B to the top edge of the server back panel 2 Remove the retention bracket A B OMO...

Page 41: ...he server board If you do you can damage the board s or connectors due to clearance limitations If there are any add in cards already installed remove the riser and the attached add in card s together as described in the following procedure 1 Grasp the riser card with add in card s attached at each end A and gently rock and lift until the riser releases from the server board connector B 2 Remove t...

Page 42: ...r to Figure 22 while performing this procedure 1 Grasp the edges of the riser card and the add in card you wish to remove 2 Firmly hold the riser card while gently rocking and pulling the add in card until the add in card releases from the riser connector 3 Remove the add in card from the riser connector OMO9460 Figure 22 Removing the Add in Card s from the Riser ...

Page 43: ...y reinstalling another add in card in the same expansion slot from which an add in card was removed Perform this procedure to install rear I O filler panels in any unused expansion slots Refer to Figure 23 while performing this procedure 1 Align the filler panel retention bracket A with the two mating screw holes on top of the server back panel 2 Use a Phillips screwdriver and the two screws B rem...

Page 44: ... the add in card jumpers or switches are set according to the manufacturer s instructions before proceeding Removing the Riser Card Perform this procedure to remove the riser card from the server board Refer to Figure 24 while performing this procedure NOTE This procedure assumes that the PCI add in cards have been removed from the server chassis as described in the previous Removing the PCI Add i...

Page 45: ...Removing Installing Server Components 45 ...

Page 46: ...ion slot when facing the front of the server and the standard card fits in the left slot 1 Align the add in card edge connector A with the proper riser connector B For example 2 If the add in card is a standard type C the component side faces down and the add in card edge connector mates with the connector on the left side of the riser card when the riser is pointing toward the back of the server ...

Page 47: ...this procedure to remove the rear I O filler panel s Refer to Figure 26 while performing this procedure 1 Use a Phillips screwdriver and remove the two screws A securing the filler panel retention bracket B to the top edge of the server back panel 2 Remove the retention bracket 3 Remove the filler panel C from the expansion slot for the add in card s you are installing A B C OMO9439 Figure 26 Remo...

Page 48: ...he mating connector on the server board CAUTION If you installed only one add in card make sure the empty expansion slot has a filler panel installed before you attach the filler panel retention bracket as described in the following step An open expansion slot will reduce the cooling and EMI integrity of the server 3 Use the Phillips screwdriver and the two screws D removed in the Removing the Rea...

Page 49: ...t type recommended by the dealer The battery can explode and cause harm to personnel or equipment if it is not the proper type or incorrectly installed Discard used batteries according to manufacturer s instructions ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren ADVARSEL...

Page 50: ... the dealer The battery can explode and cause harm to personnel or equipment if it is not the proper type or incorrectly installed Discard used batteries according to manufacturer s instructions 5 Remove the new lithium battery from its package 6 Insert the battery in the battery socket with the side up 7 Reinstall the plastic retainer B on the socket 8 Replace the server cover as described in the...

Page 51: ...ating Refer to the Intel ISP1100 Internet Server Technical Product Specification included on the CD ROM shipped with the server for power requirement information Connector wall outlet end Power cords must be terminated in a grounding type male plug designed for use in your region Cords must have certification marks showing certification by an agency that is acceptable in your region Connector powe...

Page 52: ...r cord into the AC power source wall outlet 3 Open the bezel door A to access the Power switch C as follows a Grasp the tab B at each end of the hinged bezel door b Gently pull the tabs out and down to swing open the hinged bezel door 4 Press the Power switch C to apply power to the server and notice that the green LED power indicator D is lit B A D C B A OMO9443 Figure 29 Powering Up the Server ...

Page 53: ...Removing Installing Server Components 53 ...

Page 54: ...est POST displays the amount of memory that it is able to access and test The length of time needed to test memory depends on the amount of memory installed POST is stored in flash memory 1 Turn on your video monitor and server After a few seconds POST begins to run 2 After the memory test these screen prompts and messages appear Legacy Keyboard Detected Legacy Mouse Detected Press F2 key if you w...

Page 55: ...TE Note that a few seconds might pass before Setup is entered This is the result of POST completing test and initialization functions that must be completed before Setup can be entered When Setup is entered the Main Menu options page is displayed Table 11 shows the function keys available for menu screens Table 11 BIOS Setup Function Keys Setup Key Description Enter Select Submenu The Enter key ac...

Page 56: ...vanced Security Boot System Management Exit Table 12 shows the Main menu This menu reports processor and memory information and is for configuring the system date and time Table 12 Main Menu Feature Options Description BIOS Version No options Displays the version of the BIOS Processor Type No options Displays processor type Processor Speed No options Displays processor speed MHz Processor Serial N...

Page 57: ...tem event log options Table 14 Boot Configuration Submenu Feature Options Description Plug Play O S Yes No default Specifies if a Plug and Play operating system is being used No lets the BIOS configure all the devices in the system Yes lets the operating system configure Plug Play PnP devices not required for boot if yours system has a Plug and Play operating system Reset Config Data Yes No defaul...

Page 58: ...r IDE configuration options Reports name of device installed otherwise displays Not Installed Secondary IDE Master If device detected see Table 17 for IDE configuration options Reports name of device installed otherwise displays Not Installed Secondary IDE Slave If device detected see Table 17 for IDE configuration options Reports name of device installed otherwise displays Not Installed Table 17 ...

Page 59: ...ette Write Protect Disabled default Enabled Disables or enables write protect for the diskette drive Table 19 Event Log Configuration Submenu Feature Options Description Event Log No options Displays whether or not there is space available in the event log Event Log Validity No options Displays whether or not the contents of the event log are valid View Event Log Press ENTER to view log Displays e...

Page 60: ... Clear User Password No options Clears the user password User Access Level Limited No Access View Only Full default Limited allows only limited fields to be changed such as Date and Time No Access prevents user access to the Setup Utility View Only allows access to the Setup Utility but the fields can not be changed Full allows any field to be changed Unattended Start Disabled default Enabled Disa...

Page 61: ...E Stay Off default Power On APM Mode only Determines the action of the system when a PCI Power Management Enabled wake up event occurs IDE Drive Configuration Primary Master IDE 1 st IDE default 2 nd IDE 3 rd IDE 4 th IDE Primary Slave IDE 2 nd IDE default Secondary Master IDE 3 rd IDE default Secondary Slave IDE 4 th IDE default Configures the peripheral devices Configurable options for other IDE...

Page 62: ...for serial console redirection Serial Console Redirection Disabled Enabled default Disables or enables serial console redirection Baud Rate 9600 19 2K default 38 4K 115 2K Sets the baud rate Flow Control No Flow Control CTS RTS default XON XOFF CTS RTS CD If enabled it will use the flow control selected CTS RTS Hardware XON XOFF Software CTS RTS CD Hardware Carrier Detect for modem use LAN Device ...

Page 63: ...ptions Loads setup defaults Load Custom Defaults No options Loads custom defaults Save Custom Defaults No options Save custom defaults Discard Changes No options Discards changes Upgrading the BIOS Preparing for the Upgrade Before you upgrade the BIOS prepare for the upgrade by recording the current BIOS settings obtaining the upgrade utility and making a copy of the current BIOS Recording the Cur...

Page 64: ... Windows 95 system to create the floppy disk 2 Insert a floppy disk in floppy drive A 3 At the C prompt for an unformatted floppy disk type format a s or for a formatted floppy disk type sys a 4 Press Enter Creating the BIOS Upgrade Floppy Diskette The BIOS upgrade file is a compressed self extracting archive that contains the files you need to upgrade the BIOS 1 Copy the BIOS upgrade file to a te...

Page 65: ...lts To load the defaults press F9 10 To accept the defaults press Enter 11 Set the options in the Setup program to the settings you wrote down before the BIOS upgrade 12 To save the settings press F10 13 To accept the settings press Enter 14 Turn off the computer and reboot Recovering the BIOS It is unlikely that anything will interrupt the BIOS upgrade however if an interruption occurs the BIOS c...

Page 66: ... 10 If recovery fails return to step 1 and repeat the recovery process 11 If recovery is successful turn off the computer Remove the computer cover and continue with the following steps 12 Set the BIOS configuration jumper to pins 1 2 13 Replace the computer cover Leave the upgrade disk in drive A and turn on the computer 14 Continue with the BIOS upgrade see Upgrading the BIOS on page 54 ...

Page 67: ...Configuration Software and Utilities 67 ...

Page 68: ... q Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt q Are all SDRAM DIMMs installed correctly q Are all peripheral devices installed correctly q If the system has a hard dis...

Page 69: ...are easy to correct however can also cause such problems Checklist q If you are running the software from a diskette try a new copy of the software q If you are running the software from a CD ROM disk try a different disk to see if the problem occurs on all disks q If you are running the software from a hard disk drive try running it from a diskette If the software runs correctly there may be a pr...

Page 70: ...is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power LED does not light see Power Light Does Not Light on page 71 Monitoring POST See Chapter 3 Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As ...

Page 71: ...e other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Properly If all items are correct and problems persist contact your service representative or authorized dealer for help No Characters Appear on Screen Check the following q Is the keyboard functioning Check to see that the Num Lock light is functioning q Is the video monitor plugged in and turned...

Page 72: ...q Is the power on light lit q Have any of the fan motors stopped use the server management subsystem to check the fan status q Are the fan power connectors properly connected to the server board q Is the cable from the front panel board connected to the server board q Are the power supply cables properly connected to the server board q Are there any shorted wires caused by pinched cables or power ...

Page 73: ...onfigured q Is the onboard IDE controller enabled NOTE Front panel hard disk LED indicates IDE and SCSI devices The hard disk drive activity light on the front panel lights when either an IDE hard disk drive or a SCSI device is in use This LED does not display CD ROM activity Cannot Connect to a Server q Make sure you are using the drivers that are shipped on the system Configuration Software CD f...

Page 74: ...g a server The controller stopped working when an add in adapter was installed q Make sure the cable is connected to the port from the onboard network controller q Make sure your PCI BIOS is current Try the PCI Installation Tips below q Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not q Try reseating the add in ada...

Page 75: ...4 Beep Codes Beeps Error message Description 1 Refresh Failure The memory refresh circuitry is faulty 2 Parity Error Parity error in the base memory the first 64 KB block of memory 3 Base 64 KB Memory Failure Memory failure in first 64 KB 4 Timer Not Operational A memory failure in the first 64 KB of memory or Timer 1 is not functioning 5 Processor Error The CPU generated an error 6 8042 Gate A20 ...

Page 76: ...hard disk type in Standard Setup D Drive failure No response from hard disk drive D Replace the drive Diskette Boot Failure The boot diskette in drive A cannot be used to boot the system Use another boot diskette and follow the screen instructions Display Switch Not Proper Some systems require a video switch be set to either color or monochrome Turn the system off set the switch properly then powe...

Page 77: ...in an expansion slot The format is OFF BOARD PARITY ERROR ADDR XXXX XXXX is the hex address where the error occurred Run AMIDiag to find and correct memory problems On Board Parity Error Parity error in serverboard memory The format is ON BOARD PARITY ERROR ADDR XXXX XXXX is the hex address where the error occurred Run AMIDiag to find and correct memory problems Parity Error Parity error in system...

Page 78: ...wer 19 SCSI hard drive LED 17 server board 9 controllers 17 controls 10 controls connectors and indicators front panel 10 cooling installing all covers for correct airflow 22 cover removal 26 replacement 26 D diagnostics preparing system for testing 69 DIMM board installation 33 removal 32 diskette running SCU from 53 diskette drive installation 38 39 removal 37 diskette drive controller 15 16 E e...

Page 79: ... 70 power light 70 preparing system for diagnostic testing 69 random error in data files 68 screen characters incorrect 71 system cooling fans do not rotate 71 system lights 69 processor installation 28 removal 27 selecting the correct processor 28 processor chip installation 30 removal 28 processor fan removal 29 processors 11 R rackmounting 23 25 precautions 23 real time clock 14 removing instal...

Page 80: ... 15 server removing installing components 21 server board 8 9 chipset 13 components figure 9 connectors 9 Ethernet controllers 17 fan support 20 hardware monitor 16 I O controller 15 IDE support 14 IDE support 14 memory 11 power connector 19 processors 11 real time clock CMOS SRAM and battery 14 resume on ring 18 SCSI hard drive LED connector 17 SMI and NMI routing 19 speaker 19 USB 13 wake on LAN...

Page 81: ...Index 81 ...

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