FAQ
and troubleshooting
47
Machine alarm
If your equipment gives out an alarm during startup or use, please refer to the
following treatment steps:
1.
If it happens after certain board cards are plugged in, suggest removing them and
conducting startup test. If your server works normally now, it indicates that
plug-in board cards are not compatible with this server. You
’
d better not use
them any longer. If the problem is not solved, please continue to follow the
following steps.
2. Simply judge the alarm position:
● If the alarm is from the chassis front, exception change of failure indicator light
generally will follow, and maybe fan exception or hard disk module exception
exists;
● If the alarm comes from the chassis rear, please check whether a redundancy
power supply is configured, whether certain PSU status light has any exception
or whether power lines are not available (in case of power alarm, you can press
shield switch to stop warning );
● If the alarm comes from chassis inside, maybe it is given out by the mainboard,
RAID card or hard disk backboard. In case of non-display failure or power-up
failure, the problem is most likely from the mainboard. In this case, try
unplugging the memory chip or clearing CMOS; If POST results show it is
normal, an alarm is given out when RAID card is tested, and array exception is
displayed, the problem is most likely from the RAID card, and array exception
maybe exists; if hard disk backboard gives out an alarm, and hard disk status
light of front panel generally has exception, it shall be analyzed
comprehensively.
3.
After understanding the basic information, please report detailed alarm
information to technical support personnel of Inspur as soon as possible, to
facilitate our analysis and judgment, and to help you solve problems as soon as
possible.
Other notes
1. This server does not support system hibernation function.
2. In order to ensure the system reliability, suggest using relevant model parts
tested and certified by us.
