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QUICK SETUP GUIDE

WiFi Connected 
17 / 21 Cu.Ft.
Upright Freezer 

NS-UZ17XWH7 / NSUZ21XWH7

Before using your new product, please read these instructions to prevent any damage.

SETTING UP YOUR FREEZER

Before using your freezer

•  Remove the exterior and interior packing.
•  Let the freezer stand upright for approximately two hours 

before connecting it to power. 

•  Wipe the inside.
•  When moving your freezer, do not tilt it beyond 45° from 

upright.

Finding a suitable location

•  This freezer is designed to be free standing only, and should 

not be recessed or built-in.

•  Place your freezer on a floor that is strong enough to support 

the freezer when it is fully loaded.

•  If your freezer is located too far from your WiFi router, the 

signal may be too weak for a good connection. If that’s the 
case, a WiFi range extender should improve connectivity.

•  Allow 7.9 inches (20 cm) of space between the sides of the 

freezer and the walls, 3.9 inches (10 cm) between the back of 

the freezer and the wall, and 11.8 inches (30 cm) between 
the top of the freezer and the ceiling. 

•  If you locate the freezer next to a fixed wall, allow sufficient 

space on the hinge side for the door to swing open.

•  Locate the freezer away from direct sunlight and sources of 

heat, such as a stove, heater, or radiator. Direct sunlight may 
affect the acrylic coating and heat sources may increase 
electrical consumption. Extremely cold temperatures may 
also prevent the freezer from performing properly.

•  Avoid locating the freezer in moist areas.

Leveling your freezer

•  If the feet are not adjusted during installation, the doors 

may not close or seal properly, causing cooling, frost, or 
moisture problems. 

•  To level your freezer, rotate the leveling feet clockwise (to 

raise) the freezer or counter-clockwise (to lower). The front 
of the freezer may be slightly higher than the back. 

Installing the door handle
1

 Unplug the freezer.

2

  Screw the extended-head screws into the door holes with 

a Phillips screwdriver. Do not overtighten. The screw heads 
should extend above the surface of the door.

3

  Loosen the hex screws on the top and bottom of the 

handle with the hex wrench (provided) so that you can fit 
the handle over the extended head screws in the door.

4

  Place the door handle over the heads of the screws, then 

tighten the hex screws.

FIND YOUR 

USER GUIDE

 ONLINE!

Go to www.insigniaproducts.com, enter your model in the search box, 
then press 

ENTER

. Next to 

Features

, click 

Support & Downloads

, then 

next to 

User Guide

, click the language you want.

PACKAGE CONTENTS

•  17 or 21 cubic foot upright freezer with WiFi connection

•  Door handle, screws, and hex wrench

• 

Quick Setup Guide

USING YOUR FREEZER

1

  Plug in your freezer. Wait for 30 minutes, then open the 

freezer door to determine if the freezer is working properly.

2

  Press and hold the 

Lock

 button for three seconds, then 

+

 or 

 to set the temperature inside the freezer. A beep sounds 

when the maximum or minimum temperatures are reached.

Using the Lock button

•  To prevent accidental activation, the control panel 

automatically locks after 30 seconds of inactivity. To use the 
control panel, press and hold the 

Lock 

button for three 

seconds. 

Switching between Freezer and Refrigerator modes

This freezer has an advanced design feature that lets you 

change it from a freezer to a refrigerator. You can only use the 
control panel to switch modes. You cannot use the Insignia 
Connect App to switch modes.

1

  Press and hold the 

Lock 

button for three seconds.

2

  Press and hold the 

Freezer/Fridge

 button for three seconds. 

The panel beeps and the indicator changes to the new 
mode.

Quick Freezing foods

•  The quick freeze mode lowers the temperature below the 

normal operating temperature to quickly freeze foods. You 
can only use the control panel to quick freeze foods. You 
cannot use the Insignia Connect App. 

 

1

 Press and hold 

Lock 

for three seconds.

 

2

 Press the 

Quick Freeze

 button to enter quick freeze 

   mode. The blue snowflake turns on.

•  The quick freeze mode turns off after three hours if the 

temperature falls below -13° F (-25° C). If the temperature 
does not fall below -13° F (-25° C), the quick freeze mode 
turns off after 24 hours. You can press the button a second 
time to exit quick freeze mode.

Switching between Fahrenheit and Celsius

Using the control panel on the freezer

1

  Press and hold 

Lock 

for three seconds to unlock the control 

panel.

2

  Press and hold 

+

 and 

 for three seconds to switch settings.

Using the App

 • Tap 

Edit

, then tap the slider next to 

Temperature Unit

.

Hex screws are here.
Extra hex screws are provided.

INTRODUCING THE INSIGNIA CONNECT APP

Download the Insignia Connect app to use additional features such as 

open-door and temperature alerts. 

App download is optional – your freezer works normally without it!

CONNECTING YOUR FREEZER TO WIFI (OPTIONAL)

1

  Make sure that your mobile device is connected to your preferred WiFi network.

2

  Download and open the free Insignia Connect Device app from the App Store or Google Play. 

(Apple: iOS 9 or later, Android: 6.0.1 Marshmallow or later)

3

  Log in or sign up for a Best Buy or Insignia Connect Device account.

4

  On your freezer, press and hold 

Lock 

to unlock the control panel.

5

  Press and hold 

 and 

Lock

 at the same time until you hear a beep and see “0” on the control panel.

6

 Press 

+

 once. “AP” is displayed.

7

  In the app, tap 

Set Up Device

, then follow the on-screen directions to complete setup.

 

Note

: The control panel will display the temperature after ten seconds, but WiFi pairing mode will remain active. 

 

•  You may need to repeat steps 4-6 to put the freezer back into AP 

   mode if the app cannot find your freezer.

 

•  Your freezer uses the 2.4GHz WiFi spectrum. If your router provides 

   both 2.4GHz and 5GHz, select the 2.4GHz band. 

NS-UZ17XWH7_NSUZ21XWH7_16-0797_QSG_V2_EN.ai   1   11/17/2016   10:58:01 AM

NS-UZ17XWH7_NSUZ21XWH7_16-0797_QSG_V2_EN.ai   1   11/17/2016   10:58:01 AM

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