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Insignia NS-UZ17SS0, User Manual, Page: 14 / 19

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Insignia NS-UZ17SS0 User Manual Download Page 14

14

NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C

NS-UZ21WH0 / NS-UZ21WH0-C

www.insigniaproducts.com

General

PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION

E2 appears on 
the display

Temperature sensor 
failure.

Call for service.

E5 appears on 
the display

Defrost sensor failure.

Call for service.

E7 appears on 
the display

Ambient temperature 
sensor failure.

Call for service.

High Temp and 
Door Open alerts

See “Understanding Alerts” on page 13.

The freezer does 
not operate

The freezer is 
unplugged.

Make sure that the freezer is plugged in 
and that the plug is pushed completely 
into the outlet.

The fuse on the circuit is 
blown or the circuit 
breaker is tripped.

Check the house fuse/circuit breaker box 
and replace the fuse or reset the circuit 
breaker.

Power failure.

If a power failure occurs, the freezer 
turns off. Wait until the power is 
restored.

The freezer door 
does not close 
completely

Food packages are 
interfering with the 
door.

Move the food packages or remove 
some food.

The door gaskets are 
dirty.

Clean the door gaskets.

The freezer may not be 
level.

Level the freezer.

Food in the 
freezer is not cold

The door has been 
opened too often or 
was not closed 
properly.

Make sure that the door is closed 
properly.

You have just added a 
large amount of food to 
the freezer.

Allow time for the new food to cool, then 
check again.

The door is not closed 
completely.

Check the door gasket and food 
distribution and make sure that the door 
closes completely.

The freezer has recently 
been disconnected for a 
period of time.

Allow time for the freezer to cool before 
adding food. Four hours are required for 
the freezer to cool down completely.

The thermostat is set 
too warm.

Set the thermostat to a colder setting.

Summary of Contents for NS-UZ17SS0

Page 1: ...ore using your new product please read these instructions to prevent any damage USERGUIDE 17 or 21 Cu Ft Upright Convertible Freezer Refrigerator NS UZ17WH0 NS UZ17SS0 NS UZ17SS0 C NS UZ21WH0 NS UZ21WH0 C ...

Page 2: ...s 11 Quick Freezing foods 11 Switching between Fahrenheit and Celsius 11 Maintaining your freezer 12 Storing your freezer 12 Moving your freezer 12 Tips on saving energy 12 Understanding Alerts 13 High Temp Alert 13 Door Open Alert 13 How do I reset my freezer to factory defaults 13 Troubleshooting 13 Fault indication 13 General 14 Control panel 16 Specifications 16 ONE YEAR LIMITED WARRANTY 17 In...

Page 3: ...o your outlet consult an electrician for replacement of the obsolete outlet 11 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the appliance 12 Do not attempt to modify or extend the power cord of this appliance 13 Unplug this appliance during lightning storms or when it will not be used for long periods of tim...

Page 4: ...y climb inside WARNING Electric Shock Hazard Failure to follow these instructions can result in electric shock fire or death 1 WARNING Keep ventilation openings in both the freezer and the built in structure clear of obstruction 2 WARNING Do not touch the interior of the freezer with wet hands This could result in frost bite 3 WARNING Do not use mechanical devices or other means to accelerate the ...

Page 5: ...13 Do not store or use gasoline or any flammable liquids inside or in the vicinity of this freezer 14 Do not use extension cords or ungrounded two prong adapters with this freezer If the power cord is too short have a qualified electrician install an outlet near the freezer Use of an extension cord can negatively affect the freezer s performance Grounding requirement This freezer must be grounded ...

Page 6: ... 21 cubic foot upright freezer Door handle screws and hex wrench Quick Setup Guide Interior Note The illustrations shown in this user guide are only for reference The actual product may differ slightly Door tray Air flow outlet Plastic drawer Air flow inlet Glass shelf Leveling feet 2 bottom front Wheels 2 Bottom back ...

Page 7: ...very important that you level the freezer using the leveling feet If this is not done the door may not close or seal properly causing cooling frost and moisture problems Turn the leveling feet clockwise to raise that side of the freezer or counterclockwise to lower that side The leveling feet are easier to adjust if you have someone push against the top of the freezer to take some weight off When ...

Page 8: ...to be level If the freezer is not leveled during installation the doors may not close or seal properly causing cooling frost or moisture problems To level your freezer rotate the leveling feet clockwise to raise the freezer or counter clockwise to lower Providing a proper power supply Check your local power source This freezer requires a 115 V 60 Hz power supply Use a receptacle that accepts the g...

Page 9: ... freezer 2 Screw the extended head screws into the door holes with a Phillips screwdriver Do not overtighten The screw heads should extend above the surface of the door Notes The illustrations shown in this user guide are only for reference The actual product may differ slightly The screws and wrench are in the plastic bag ...

Page 10: ...sible after purchase If there are instructions on the packet carefully follow these instructions regarding storage times Pre packed commercially frozen food should be stored in accordance with the frozen food manufacturer s instructions for a three star frozen food storage compartment or home freezer Shelves are provided for the organization of odd shaped items 1 Plug in your freezer Wait for 30 m...

Page 11: ...es The panel beeps and the indicator changes to the new mode Quick Freezing foods The quick freeze mode lowers the temperature below the normal operating temperature to quickly freeze foods 1 Press and hold Lock for three seconds to unlock the control panel 2 Press the Quick Freeze button to enter quick freeze mode The blue snowflake turns on The quick freeze mode turns off after three hours if th...

Page 12: ...en slightly to avoid possible formation of condensation mold or odor Moving your freezer 1 Unplug your freezer from the wall outlet 2 Remove all food 3 Securely tape down all loose items inside your freezer 4 Tape the door shut Be sure the freezer does not tilt more than 45 from the upright position during transportation Tips on saving energy Locate your freezer in the coolest area of the room awa...

Page 13: ...gine The ventilation openings are blocked or dusty There is too much frost build up There are door seal gaps Door Open Alert If the door is open for more than five minutes the door open alert is activated a buzzer sounds intermittently Close the door to turn off the alert and check to make sure that nothing is blocking the door preventing it from closing Also check to make sure that the freezer is...

Page 14: ...lure If a power failure occurs the freezer turns off Wait until the power is restored The freezer door does not close completely Food packages are interfering with the door Move the food packages or remove some food The door gaskets are dirty Clean the door gaskets The freezer may not be level Level the freezer Food in the freezer is not cold The door has been opened too often or was not closed pr...

Page 15: ... The freezer door does not close completely Food packages are interfering with the door Move the food packages or remove some food The door gaskets are dirty Clean the door gaskets The freezer is not level Level the freezer with the leveling feet The compressor turns on and off frequently The room temperature is hotter than normal This is normal You have just added a large amount of food to the fr...

Page 16: ...cking the door Make sure that the freezer is level I got an alert that the temperature is too high Warm foods may have recently been added to the freezer Wait for the foods to cool The temperature is set too high or too low Adjust the temperature The room that the freezer is located in is too warm Wait for the room temperature to drop Dimensions H W D without handle 17 cu ft 65 x 32 8 x 28 9 in 16...

Page 17: ...es you must pay all labor and parts charges This warranty lasts as long as you own your Insignia Product during the Warranty Period Warranty coverage terminates if you sell or otherwise transfer the Product How to obtain warranty service If you purchased the Product at a Best Buy retail store location or from a Best Buy online website www bestbuy com or www bestbuy ca please take your original rec...

Page 18: ...TY INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT INCLUDING BUT NOT LIMITED TO LOST DATA LOSS OF USE OF YOUR PRODUCT LOST BUSINESS OR LOST PROFITS INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO A...

Page 19: ...U S and Canada or 01 800 926 3000 Mexico INSIGNIA is a trademark of Best Buy and its affiliated companies Distributed by Best Buy Purchasing LLC 7601 Penn Ave South Richfield MN 55423 U S A 2020 Best Buy All rights reserved V3 ENGLISH 20 0119 ...

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