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19

21 cu.ft. Top Mount Refrigerator

www.insigniaproducts.com

The compressor turns 
on and off frequently.

The door has been opened too 
often or was not closed 
properly. The door seal may be 
dirty.

Make sure that the door is closed properly. Clean the door seal if 
necessary.

The room temperature is 
hotter than normal.

This is normal, under the circumstances.

A large amount of food was 
recently added to the 
refrigerator.

This is normal, under the circumstances.

The thermostat is not set 
correctly.

Reset the thermostat correctly.

The refrigerator does not have 
the correct clearances.

The refrigerator should be no closer than five inches from the 
adjacent walls.

The refrigerator has recently 
been disconnected for a period 
of time.

Allow four hours for the refrigerator to cool down completely.

Food in the refrigerator 
compartment is 
freezing.

The thermostat is set too cold. Set the thermostat to a warmer setting.

Food in the refrigerator 
compartment is not 
cold.

The door has been opened too 
often or was not closed 
properly.

Make sure that the door is closed properly.

You have just added a large 
amount of food to the 
refrigerator or freezer 
compartments.

Allow time for the new food to cool, then check again.

The thermostat is set too 
warm.

Adjust the thermostat to a colder setting.

The door gasket does not seal 
properly.

Clean the gasket.

The refrigerator has recently 
been disconnected for a period 
of time.

Allow four hours for the refrigerator to cool completely.

The refrigerator makes 
unusual noises.

The refrigerator may not be 
level on the floor.

Level the refrigerator with the leveling feet.

The body of the refrigerator is 
touching a wall.

Move the refrigerator out from the wall.

Moisture is building up 
in the interior of the 
refrigerator.

The door has been opened too 
often or was not closed 
properly.

Make sure that the door is closed properly.

The refrigerator is in a location 
that is very humid.

Move the refrigerator to a dryer location.

The food in the refrigerator is 
not packaged properly.

Repackage the food in the refrigerator to make sure that it is 
sealed.

Problem

Possible cause

Possible solution

NS-RTM21SS7_16-0121_MAN_V2_ENG.fm  Page 19  Thursday, May 12, 2016  2:32 PM

Summary of Contents for NS-RTM21SS7

Page 1: ...re using your new product please read these instructions to prevent any damage USER GUIDE 21 cu ft Top Mount Refrigerator NS RTM21SS7 NS RTM21SS7_16 0121_MAN_V2_ENG fm Page 1 Thursday May 12 2016 2 32...

Page 2: ...position 10 Reversing the door position 10 Installing the optional ice maker sold separately 16 Maintaining your refrigerator 16 Changing the interior LED light 17 Defrosting the freezer 17 Shutting d...

Page 3: ...prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or p...

Page 4: ...Failure to follow these instructions can result in electric shock fire or death 1 WARNING Keep ventilation openings in the appliance clear of obstruction 2 WARNING Do not touch the interior of the fre...

Page 5: ...onsumer s responsibility to comply with federal and local regulations when disposing of this product 11 This appliance is intended to be used in household and similar environments 12 Do not store or u...

Page 6: ...risper drawers LED lighting Frost free Package contents 21 cu ft top mount refrigerator Hinge kit User Guide Main components Glass shelves Crispers Levelingfeet Freezer door racks Butter keeper Refrig...

Page 7: ...ical consumption Ambient temperature below 50 F 10 C or above 85 F 29 4 C will hinder the performance of this refrigerator This refrigerator is not designed for use in a garage or any other outside in...

Page 8: ...ric shock hazard from this refrigerator Notes The refrigerator should always be pluggedintoits own individual electrical outlet which has a voltage rating that matches the ratingplate Never unplugyour...

Page 9: ...ress the SET button again to cancel standby mode and resume cooling Item Description 1 SET button Press to change the refrigerator setting from 1 cold to 5 coldest 2 LED indicators Light to show the c...

Page 10: ...en wrench Make sure that your refrigerator is unplugged and empty Have someone available to assist you in the process Keep all of the parts you remove to reuse them later Reversing the door position P...

Page 11: ...w and remove the right top hinge Keep the screws to reuse 3 Lift the freezer door up and away from your refrigerator 4 Unscrew the three screws holding the center hinge remove the hinge then lift the...

Page 12: ...right side of the bottom hinge and move it to the left side then secure the bottom hinge to the bottom left side of the refrigerator using the screws you removed previously 7 Remove the plastic bushin...

Page 13: ...m 8 Remove the hole cap from the top left of the refrigerator door and insert it in the other side 9 Insert the plastic bushings into the left sides of the freezer and refrigerator doors NS RTM21SS7_1...

Page 14: ...de of the freezer door 12 Remove the right upper door self locking block and the right door open stopper Store in a safe place in case you need to reverse the door position again 13 Remove the two hol...

Page 15: ...r 15 Put the freezer door onto the center left hinge then attach the top left hinge to the top of refrigerator Cover the hinge with the top left hinge cover and cover the screw holes on the right side...

Page 16: ...rigerator Your refrigerator is designed for year round use with only minimal cleaning and maintenance When you first receive it wipe the cabinet with a mild detergent and warm water then wipe dry with...

Page 17: ...t bulb from the lamp socket then screw in the new LED light bulb Shutting down your refrigerator long vacations several months 1 Turn off the refrigerator and unplug it from the wall outlet 2 Remove a...

Page 18: ...s Troubleshooting Error codes Caution Do nottry to repair yourrefrigerator yourself Doing so invalidates the warranty LED display Problem LED 1 and LED 2 lit Temperature sensor circuit LED 1 and LED 3...

Page 19: ...r was not closed properly Make sure that the door is closedproperly You have just added a large amount of foodtothe refrigerator or freezer compartments Allow time for the new food to cool then check...

Page 20: ...erator continuestorun There isa bubbling or gurgling sound like water boiling This is normal Vibrations The refrigerator is not on a level or sturdy surface Make sure that the refrigerator is on a lev...

Page 21: ...must pay all labor and parts charges This warranty lasts as long as you own your Insignia Product during the Warranty Period Warranty coverage terminates if you sell or otherwise transfer the Product...

Page 22: ...luding but not limited to liquids gels or pastes REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR C...

Page 23: ...23 21 cu ft Top Mount Refrigerator www insigniaproducts com NS RTM21SS7_16 0121_MAN_V2_ENG fm Page 23 Thursday May 12 2016 2 32 PM...

Page 24: ...800 926 3000 Mexico INSIGNIA is a trademark of Best Buyandits affiliated companies Distributed by Best Buy Purchasing LLC 2016 Best Buy All rights reserved Made in China V2 ENGLISH 16 0121 NS RTM21SS...

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