V1 ENGLISH 14-0328
DISCONNECTING THE ENCLOSURE FROM YOUR
COMPUTER
To disconnect the enclosure while your PC is running:
Note
: If a drive window is open or the hard drive enclosure is active, close any
associated windows before trying to remove the enclosure.
1
Right-click the
Safely Remove Hardware
icon (located near the clock on the
taskbar).
2
Select the drive you want to unplug, then click
STOP
.
3
When Windows notifies you that it is safe to do so, unplug the enclosure from
your computer.
To disconnect the enclosure while Mac OS X is running:
1
Drag the
USB
icon into the
TRASH
.
2
Unplug the enclosure.
FORMATTING THE HARD DRIVE ON YOUR PC
Caution
: Formatting is only required for a new hard drive. Do not format a drive
that contains valuable data that you want to save.
To format the hard drive on your PC:
1
Click
Start
, then click
Control Panel
.
2
Click
Performance and Maintenance
(in Windows 7, click
System and
Security
), then click
Administrative Tools
.
3
Click
Computer Management
, then click
Disk Management
from the menu
on the left side of the screen.
4
Click on the new drive (identifiable via the model number or drive capacity), then
click on the
Action
tab at the top of the screen.
5
Go to
All Tasks
, then click
Format
from the menu.
6
Select the file system and other choices you want, then click
OK
.
For information about partitioning a new hard drive, see your online
User Guide
at
www.insigniaproducts.com.
FORMATTING THE HARD DRIVE ON A MAC
Caution
: Formatting is only required for a new hard drive. Do not format a drive
that contains valuable data that you want to save.
To format the hard drive:
1
Click
Disk Utility
(under
Applications
).
2
Select the new hard drive you are trying to install.
3
Click the
Erase
tab.
4
Choose a volume format and assign a name to the new drive, then click
Erase
.
For additional help consult your owner’s manual.
TROUBLESHOOTING
I do not see the enclosure/additional drive in my system
• Make sure the drive is functioning. A drive that does not work in a laptop will
more than likely not work with this enclosure either. When you connect the
enclosure to the PC, listen to hear if the drive has spun up (it may be very faint).
Contact your hard drive manufacturer or PC manufacturer for information on
testing your hard drive.
• Make sure that the USB cable is connected firmly to your enclosure and computer.
• Make sure that the USB cable is not broken or damaged in some way.
• Open the enclosure and make sure that all of the connections are securely
fastened.
• If you have a desktop computer, try using the USB ports on the back of the
computer instead of the front USB ports.
• Windows may not be able to recognize the partition on the hard drive because it
is damaged or not a valid format. You can initialize, partition, and format
unrecognized drives by using
Disk Management
(in Windows under the Control
Panel > Administrative Tools > Computer Management) (Windows users) or
Disk Utilities
(Mac Users).
CAUTION
: Doing this will erase any existing data on the drive. If the drive is
damaged and you wish to recover the data, continuing WILL overwrite the existing
information.
• If using a new hard drive, have you formatted and partitioned the hard drive? If
not, see “Partitioning and formatting a new hard drive” on page 5. If the hard
drive is not formatted and partitioned, Windows will not assign a drive letter.
• There are some computers that have difficulty starting with a USB hard drive
connected. Unplug the hard drive, then restart your computer. Once started,
connect the hard drive.
• Do not use USB hubs without a separate power supply because they often are
unable to provide enough power to spin up the hard disk drive.
The data transfer between computer and device is slow
• Your system may be operating at USB 2.0 speeds due to an incorrect driver
installation of the USB 3.0 adapter card. Or you may have a system that does not
support USB 3.0. If your system includes a PCIe slot, you can achieve SuperSpeed
USB transfer rates by installing a USB 3.0 PCIe adapter card.
• Make sure the enclosure is connected to a USB 3.0 or 2.0 port. Transfer speeds are
optimal/best with your hard drive enclosure if you are using USB 3.0 ports.
• Data throughput is greatly affected by the type and location of data on the disk. A
few very large files will copy much faster than many small files since the larger
files are more likely to be arranged sequentially on the disk.
• Magnetic Hard Disk Drives operate at speeds slower than the USB 3.0’s maximum
data transfer rate. Your transfer speeds will be faster on USB 3.0 than on USB 2.0,
but will still be limited by the physical disk’s throughput.
For additional troubleshooting information, see your online
User Guide
at
www.insigniaproducts.com.
SPECIFICATIONS
For specification information, see your online
User Guide
at
www.insigniaproducts.com.
LEGAL NOTICES
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation of this product is
subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply within the limits for a class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced technician for help.
FCC warning
Changes or modifications not expressly approved by the party responsible for
compliance with the FCC Rules could void the user’s authority to operate this
equipment.
Canada ICES-003 statement
This Class B digital apparatus complies with Canadian ICES-003.
ONE-YEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
For customer service, call 877-467-4289 (U.S. and Canada) or
01-800-926-3000 (Mexico)
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in Taiwan
