V2 ENGLISH 21-0702
TROUBLESHOOTING
My computer does not detect the adapter.
• Make sure that all of the cables are
connected securely and correctly.
• Make sure that the cables are not damaged.
• Try connecting to another USB-C port.
The driver did not install on my system.
• Make sure that the adapter and network
cable are not damaged.
• To check the device installation, right-click
the Windows icon
( )
, then click
Device
Manager>Network Adapters
. Look for
Realtek USB GbE Family Controller
.
• To check the device installation, for Mac click
the Apple icon
( )
, then click
About This
Mac>System Report>Hardware - Ethernet
Cards
. Look for
USB 10/10/1000 LAN
.
• Temporarily shut down your firewall and
antivirus software in case they are
preventing the installation of the driver.
• Make sure that your system is compatible
with the driver.
See System Requirements for more information.
LEGAL NOTICES
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
ICES-003
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
ONE-YEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
For customer service, call 877-467-4289
(U.S. and Canada)
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2021 Best Buy. All rights reserved.
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