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V2 ENGLISH 21-0702

TROUBLESHOOTING

My computer does not detect the adapter.

•  Make sure that all of the cables are 

connected securely and correctly.

•  Make sure that the cables are not damaged.
•  Try connecting to another USB-C port.

The driver did not install on my system.

•   Make sure that the adapter and network 

cable are not damaged.

•   To check the device installation, right-click 

the Windows icon 

(     )

, then click 

Device 

Manager>Network Adapters

. Look for 

Realtek USB GbE Family Controller

.

•   To check the device installation, for Mac click 

the Apple icon 

(     )

, then click 

About This

Mac>System Report>Hardware - Ethernet 
Cards

. Look for 

USB 10/10/1000 LAN

.

•   Temporarily shut down your firewall and 

antivirus software in case they are 
preventing the installation of the driver.

•   Make sure that your system is compatible 

with the driver.

See System Requirements for more information.

   

LEGAL NOTICES

FCC Information

This device complies with Part 15 of the FCC Rules. Operation is subject to 
the following two conditions: (1) this device may not cause harmful 
interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a 
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are 
designed to provide reasonable protection against harmful interference in 
a residential installation. This equipment generates, uses, and can radiate 
radio frequency energy and, if not installed and used in accordance with 
the instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a 
particular installation. 
If this equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and on, 
the user is encouraged to try to correct the interference by one or more of 
the following measures:
•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to 

which the receiver is connected.

•  Consult the dealer or an experienced radio/TV technician for help. 
Changes or modifications not expressly approved by the party responsible 
for compliance could void the user’s authority to operate the equipment.

ICES-003

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du 
Canada.

ONE-YEAR LIMITED WARRANTY

Visit www.insigniaproducts.com for details.

CONTACT INSIGNIA:

For customer service, call 877-467-4289 
(U.S. and Canada) 
www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2021 Best Buy. All rights reserved.

NS-PA3C6E-C_21-0702_QSG_V2_EN_Final.ai   2   7/20/2021   7:37:20 AM

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