21
10" Portable DVD Player
www.insigniaproducts.com
Troubleshooting
PROBLEM
SOLUTION
No power
• Make sure that the AC adapter is plugged in and
connected.
• Make sure that your player is turned on.
No sound or distorted
sound
• Adjust the volume.
• Make sure that all cables are inserted correctly into
the appropriate jacks.
• Make sure that your player is not paused.
• Make sure that your player is not in fast forward or
fast reverse mode.
• Make sure that your player is not too hot. Let it cool
for 30 minutes, then try it again.
• Make sure that the headphones are not plugged in.
Cannot fast-forward or
fast-reverse through a
movie
• You cannot fast-forward through opening credits
and warning information at the beginning of a
movie.
• Some DVDs do not allow rapid scanning or
skipping of titles or chapters.
The
icon appears on the
screen
The action you tried cannot be done because:
• The DVD software does not allow it.
• The DVD does not support the feature (for example
the Subtitle feature).
• The feature is not available at the current point on
the DVD.
• You entered a title or chapter number that is out of
range.
Picture is distorted
• During fast-forwarding or fast-reversing, distortion
is normal.
• The DVD may be damaged. Try another DVD.
Disc does not play
• Make sure that the disc is inserted with the label
side up.
• Make sure that the disc is compatible with your
player. Your player can play DVDs, VCDs, and audio
CDs.
The player gets warm while
charging
• It is normal for the player to get warm while
charging.
• Make sure that your player is not exposed to
excessive heat, such as direct sunlight, fire, or heat
outlets.
• Make sure that your player is between 41° F (5° C)
and 95° F (35° C) while charging.