12
NS-AF32DBK9/NS-AF55DBK9/NS-AF55DBK9-C
www.insigniaproducts.com
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
The air fryer does not work.
The fryer is not plugged in.
Plug the power cord into a
grounded wall outlet.
You have not set the
temperature or timer.
Press
(power) to turn on
the fryer, adjust settings,
then press
(power)
again to start.
The pan is not put into the
fryer properly.
The air fryer won’t turn on
unless the pan is fully
inserted. Slide the pan into
the fryer properly.
The food fried in the air
fryer isn’t done.
There’s too much food in
the air fryer.
Put smaller batches of
ingredients in the basket.
Smaller batches are fried
more evenly.
The set temperature is too
low.
Increase the air fryer’s
temperature.
The preparation time is too
short.
Cook your food longer.
The ingredients are fried
unevenly in the air fryer.
Certain types of ingredients
need to be shaken halfway
through the preparation
time.
Shake foods that lie on top
of or across each other (e.g.
fries) halfway through the
preparation time.
Fried snacks are not crispy
when they come out of the
air fryer.
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly
brush some oil onto the
snacks for a crispier result.
I cannot slide the pan into
the fryer properly.
There is too much food in
the basket.
Do not fill the basket
beyond the MAX indication.
The basket is not placed in
the pan correctly.
Push the basket down into
the pan until you hear a
click.
White smoke comes out of
the air fryer.
You are preparing greasy
ingredients.
When you fry greasy
ingredients in the air fryer, a
large amount of oil will leak
into the pan. The oil
produces white smoke and
the pan may heat up more
than usual. This does not
affect the fryer or the end
result.
The pan still has grease
residue from a previous use.
White smoke is caused by
grease heating up in the
pan. Make sure that you
clean the pan properly after
each use.