Insignia NS-20ED310NA15 User Manual Download

Page: 74 / 86

NS-20ED310NA15 20" 720p 60Hz LED DVD Combo TV

www.insigniaproducts.com

Troubleshooting

Use the following troubleshooting information to
solve common problems.

Troubleshooting topics include:
•

Viewing system information

•

Learning more about your TV

•

Updating the TV firmware

•

Customizing TV settings

•

Restoring settings to the defaults

•

Video and audio

problems

•

Remote control

problems

•

General

problems

•

Disc playback

problems

•

INlink (CEC-compatible) device

problems

Viewing system information

You may need to view system information during
troubleshooting.

Press

TV-MENU

Press

to highlight

HELP

, then press

Press

to highlight

System Info

, then press

If your TV uses open source code, press

display the open source code information.

Press

TV-MENU

to return to the previous menu, or

press

EXIT

to close the menu.

Learning more about your TV

You can learn more about remote control codes and
connecting a sound bar.

Press

TV-MENU

Press

to highlight

HELP

, then press

Press

to highlight

Learn More

, then press

Press

to highlight a topic, then press

Your TV displays information about the topic you
selected.

Press

TV-MENU

to return to the previous menu, or

press

EXIT

to close the menu.

Warning

Do not try to repair your TV yourself.
Contact authorized service personnel.

Summary of Contents for NS-20ED310NA15

Page 1: ...USERGUIDE Before using your new product please read these instructions to prevent any damage 20 720p 60Hz LED DVD Combo TV NS 20ED310NA15 ...

Page 2: ... jacks 11 Remote control 12 What connection should I use 13 Connecting a cable or satellite box 14 HDMI best 14 Component video better 15 AV composite video good 16 Coaxial good 17 Connecting an antenna or cable TV no box 18 Connecting a DVD or Blu ray player 19 HDMI best 19 Component video better 20 AV composite video good 21 Connecting a game console 22 HDMI best 22 Component video better 23 AV ...

Page 3: ...source 37 On screen menu overview 38 Navigating the menus 39 Selecting a channel 39 Adjusting the volume 39 Viewing channel information 39 Using the DVD player 40 Playing a disc 40 Controlling disc playback 40 Adjusting DVD player settings 40 DVD on screen menus 41 Using INlink 43 Turning INlink on or off 43 Turning Device Auto Power Off on or off 44 Turning TV Auto Power On on or off 44 Turning A...

Page 4: ... or changing the password 58 Blocking unrated TV 59 Setting parental control levels 60 Downloading rating information 61 Locking control buttons 62 Using closed captioning 63 Turning closed captioning on or off 63 Selecting the analog closed captioning mode 63 Selecting the digital closed captioning mode 64 Customizing digital closed captioning settings 64 Adjusting time settings 65 Setting the cl...

Page 5: ...omizing TV settings 70 Restoring settings to the defaults 71 Video and audio 71 Remote control 73 General 74 Disc playback 75 INlink CEC compatible device 75 Specifications 78 Legal notices 79 One year limited warranty Insignia Televisions 80 ...

Page 6: ...r grabbed WALL OR CEILING MOUNT YOUR TELEVISION ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory such as UL CSA ETL ALWAYS follow all instructions supplied by the television and ...

Page 7: ...uch as sunshine fire or the like 17 The apparatus should not be exposed to dripping or splashing and no objects filled with liquids such as vases should be placed on the apparatus 18 Your TV has four VESA mounting holes on the back If you attach a wall mount bracket or TV stand to the back of your TV the bracket or stand must be securely attached using all four holes If you do not use all four mou...

Page 8: ...rating instructions Adjust only those controls covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation If your TV has been dropped or damaged in any way When your TV exhibits a distinct change in performance Outdoor antenna grounding If an out...

Page 9: ...ies for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV Non active pixels The LCD panel contains almost 3 million thin film transistors which provide exceptionally sharp video quality Occasionally a few non active pixels may appear on the screen as a fixed blue green or red point These non active pixels do not adversely affect the per...

Page 10: ...C technology lets different devices discover and communicate with each other See page 43 for instructions on how to use INlink Installing the stand or wall mount bracket If you want to place your TV on a table or in an entertainment center go to Installing the stand If you want to mount your TV on a wall go to Installing a wall mount bracket Installing the stand 1 Carefully place your TV face down...

Page 11: ...Combo TV www insigniaproducts com 2 Find the front of the TV stand then align the stand with the back of the TV 3 Secure the TV stand to the TV with the four provided screws Screw type Screw length of screws B4 18 mm 4 Front ...

Page 12: ...remove the stand column Warning Your TV has four VESA mounting holes on the back If you attach a wall mount bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount for complete mounting instructions This TV is...

Page 13: ... bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount for complete mounting instructions The length of the wall mount screws vary depending on the wall mount bracket you purchased See the instructions that ...

Page 14: ...s on Lights red when your TV is off standby mode Item Description 1 play pause Press to start or pause DVD playback 2 EJECT Press to eject a DVD 3 MENU Press to open the on screen menu For more information see Navigating the menus on page 39 4 INPUT Press this button then press CHT or CHS to select the video input source your want Wait a few seconds Your TV switches to the source you selected For ...

Page 15: ...xternal speakers For more information see Analog audio on page 30 4 VIDEO Y PB PR OR VIDEO Y The component and AV composite video jacks are shared You can connect only one component or AV device at a time Connect the video for a component video device to the VIDEO Y PB and PR jacks For more information see Component video better on page 15 20 or 23 OR Connect the video for an AV composite video de...

Page 16: ...s jack For more information see VGA good on page 26 4 VGA Connect the video for a computer to this jack For more information see VGA good on page 26 5 DIGITAL OUTPUT Coaxial Connect a sound bar digital audio amplifier or home theater system to this jack to listen to TV audio through external speakers For more information see Digital audio on page 29 6 ANT CABLE Connect an antenna or cable TV to th...

Page 17: ...nu 13 SETUP Open the DVD system setup menu 14 Media controls Control disc playback See Controllingdisc playback on page 40 OR Control a connectedINlink CEC compatible device See Using INlink on page 43 OR Control a photo slideshow 15 INPUT Open the INPUT SOURCElist press S or T on theremote control to select the videoinput source then press OK See Selecting the videoinput source on page37 16 retur...

Page 18: ...es an audio connection Better than coaxial AV composite video requires an audio connection Good Coaxial video audio Connection type and jack Cable connectors Coaxial digital audio output Analog audio input 3 5mm analog audio output VGA computer video and 3 5mm audio Cautions Check the jacks for position and type before making any connections Loose connections can cause poor audio or video quality ...

Page 19: ...d off 2 Connect the incoming cable from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to one of the HDMI jacks on the side or back of your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s power adapter into a power outlet turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT SO...

Page 20: ...V s power adapter into a power outlet turn on your TV then turn on the cable or satellite box 6 Press INPUT to open the INPUT SOURCE list 7 Press S or T to highlight Component AV then press OK Note Cables are often color coded to match color coded jacks Important The VIDEO Y PB and PR video jacks used to connect a component device share the L and R AUDIO jacks with the VIDEO Y jack used to connect...

Page 21: ...ellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight Component AV then press OK Notes Cables are often color coded to match color coded jacks The yellow video connector on the AV cable connects to the green VIDEO Y jack Important The VIDEO Y PB and PR video jacks used to connect a component device share the L and R AUDIO jacks with the VIDEO Y jack used to connect an ...

Page 22: ...the cable or satellite box 4 Plug your TV s power adapter into a power outlet turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight TV then press OK 7 If you cannot tune to channels you know exist scan for channels See Automatically scanning for channels on page 55 Notes Use a coaxial cable to eliminate interference and nois...

Page 23: ...o not bundle the coaxial cable with the power adapter or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top antenna with a built in amplifier If the picture quality is good on some channels and poor o...

Page 24: ...er adapter is unplugged and the DVD or Blu ray player is turned off 2 Connect an HDMI cable not provided to one of the HDMI jacks on the side or back of your TV and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s power adapter into a power outlet then turn on your TV and the DVD or Blu ray player 4 Press INPUT to open the INPUT SOURCE list 5 Press S or T to highlight HDMI 1 or H...

Page 25: ...n on your TV and the DVD or Blu ray player 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to select Component AV then press OK Note Cables are often color coded to match color coded jacks Important The VIDEO Y PB and PR video jacks used to connect a component device share the L and R AUDIO jacks with the VIDEO Y jack used to connect an AV device You can only connect one component video...

Page 26: ...ress S or T to select Component AV then press OK Notes Cables are often color coded to match color coded jacks The yellow video connector on the AV cable connects to the green VIDEO Y jack Important The VIDEO Y PB and PR video jacks used to connect a component device share the L and R AUDIO jacks with the VIDEO Y jack used to connect an AV device You can only connect one component video or AV devi...

Page 27: ...and to the HDMI OUT jack on the game console 3 Plug your TV s power adapter into a power outlet then turn on your TV 4 Turn on the game console then set it to the correct output mode For more information see the documentation that came with the console 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight HDMI 1 or HDMI 2 then press OK Note An HDMI cable carries both audio and vi...

Page 28: ...PUT SOURCE list 6 Press S or T to select Component AV then press OK Note Cables are often color coded to match color coded jacks Important Your game console may require a special component video cable See the documentation that came with your game console or check the manufacturer s website The VIDEO Y PB and PR video jacks used to connect a component device share the L and R AUDIO jacks with the ...

Page 29: ...to select Component AV then press OK Notes Cables are often color coded to match color coded jacks The yellow video connector on the AV cable connects to the green VIDEO Y jack Important Most game consoles come with a special AV composite video cable See the documentation that came with your game console or check the manufacturer s Web site The VIDEO Y PB and PR video jacks used to connect a compo...

Page 30: ...rovided to one of the HDMI jacks on the side or back of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s power adapter into a power outlet then turn on your TV and the computer 4 Press INPUT to open the INPUT SOURCE list 5 Press S or T to highlight HDMI 1 or HDMI 2 then press OK 6 Adjust the display properties on the computer if necessary HDMI cable Side of TV HDMI cable connector...

Page 31: ...dio cable not provided to the PC DVI AUDIO IN jack on the back of your TV and to the AUDIO OUT headphone jack on the computer 4 Plug your TV s power adapter into a power outlet then turn on your TV and the computer 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to select VGA then press OK 7 Adjust the display properties on the computer if necessary Audio cable VGA cable Back of TV VGA ...

Page 32: ...source after you plug in the USB flash drive and want to switch back to the drive press INPUT to open the INPUT SOURCE list press S or T to select USB Photos then press OK The PHOTOS menu opens Caution Do not remove the USB flash drive or turn off the TV while using the USB flash drive You may lose data or damage the USB flash drive Note The Photos viewer only supports JPEG format images with jpg ...

Page 33: ... Variable then press OK For more information see Selecting the audio out mode on page 54 Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones that still lets you hear the sound Notes If you connect headphones when your TV is turned off then you turn on your TV the TV speakers are muted and the audio plays through the headphones You can a...

Page 34: ...k on the digital home theater system or sound bar 3 Plug your TV s power adapter into a power outlet then turn on your TV 4 Turn on the external speaker system or sound bar then set it to the correct source For more information see the documentation that came with the external speakers system or sound bar 5 On your TV s Audio menu highlight Digital Audio Format Audio Delay then press OK or X Set t...

Page 35: ...on the analog home theater system or sound bar 3 Plug your TV s power adapter into a power outlet then turn on your TV 4 Turn on the external speaker system or sound bar then set it to the correct source For more information see the documentation that came with the external speaker system or sound bar 5 On your TV set the Headphones Audio Out option on the Audio menu to Headphones Audio Out Variab...

Page 36: ... on the video and audio jacks available on your devices Refer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information about connection types see What connection should I use on page 13 DVD or Blu ray player Cable or satellite box AV receiver Game console Antenna or cable TV c...

Page 37: ... the DC IN jack on the back of your TV 2 Connect the other end of the power adapter to a power outlet Caution Your TV should only be operated from the power source indicated on the label Always unplug the AC power adapter from the power outlet when you will not be using your TV for an extended period of time ...

Page 38: ... and symbols in the battery compartment 3 Replace the battery compartment cover Aiming the remote control Point the remote control towards the remote sensor on the front of your TV Cautions Batteries should not be exposed to excessive heat such as sunshine heat registers or fire Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch y...

Page 39: ... press OK Your TV displays information about the universal remote codes 5 Press OK Your TV displays a list of remote control codes for various brands of universal remote controls 6 Press TV MENU to return to the previous menu or press EXIT to close the menu Tips If your universal remote control has a code search feature run a code search to identify a code that matches your TV See your universal r...

Page 40: ...rd opens 3 Press S or T to highlight a language then press OK 4 Press W or X to highlight Home Use Mode or Store Display Mode then press OK If you selected Store Display Mode a message asks if you are sure you want this mode Select OK to continue using Store Display Mode or select Cancel to automatically change to Home Use Mode Store Display Mode is not an energy savings mode and will display a re...

Page 41: ...hlight a preset label or Custom 12 If you select a preset label press X to select Next then OK OR If you select Custom press OK then press S or T to enter the first character in your custom label Press W or X to move to the previous or next character position Use the arrow buttons to enter additional characters You can enter 12 characters letters or numbers When you have finished creating your lab...

Page 42: ...d to a power outlet 2 Press power to turn on your TV The power indicator turns off 3 Press power again to turn off your TV Your TV enters standby mode and the power indicator turns red Selecting the video input source 1 Turn on your TV 2 If you want to use a device connected to a video input such as a DVD or Blu ray player turn on the device 3 Press INPUT 4 Press S or T to select a video input sou...

Page 43: ...menu overview Picture menu TV mode Audio menu TV mode Channels menu TV mode Settings menu TV mode Help menu PHOTOS menu USB mode Notes Depending on the signal source selected you may see different options on your screen Menu items that are not selectable are grayed out ...

Page 44: ...volume Press VOL or VOL to increase or decrease the volume Press MUTE to turn off the sound Press MUTE again to turn the sound back on Viewing channel information Press INFO to view an information banner The information banner shows the current program information such as channel number video input source and resolution Digital channel information Displays the channel number station name channel l...

Page 45: ...ove forward on a disc Each time you press one of these buttons the speed changes The speeds are 2 4 8 16 32 Press play pause to resume normal playback Press stop once to stop playback If you press X play playback resumes where the disc stopped Press stop twice When you press X play playback begins at the beginning Adjusting DVD player settings 1 While in DVD mode and with playback stopped or no di...

Page 46: ...n saver appears To close the screen saver press any DVD control button You can select On or Off Last Memory If you turn off your TV with a disc in the disc slot or eject a disc when Last Memory is turned on then turn on your TV or insert the same disc playback resumes where it stopped You can select On or Off Audio Setup Page Press OK or T to highlight Speaker Setup then press OK or X to access th...

Page 47: ...n Audio Selects the audio language for the DVD if the DVD was recorded in multiple languages Subtitle Turns subtitles on or off and selects the DVD subtitle language if the DVD was recorded with subtitles Disc Menu Selects the language for the DVD menu if the DVD was recorded with multiple menu languages Parental Sets the parental control rating level When you select a level DVDs recorded with a h...

Page 48: ...ng the remote control that came with your TV To use INlink you must set the INlink Control setting on the INlink menu to On This section covers Turning INlink on or off Turning Device Auto Power Off on or off Turning TV Auto Power On on or off Turning Audio Receiver on or off Displaying a list of INlink compatible devices Selecting an INlink compatible device Opening an INlink compatible device s ...

Page 49: ...hlight On turns off the connected devices when you turn off your TV or Off does not turn off the connected devices when you turn off your TV then press OK 6 Press TV MENU to return to the previous menu or press EXIT to close the menu Turning TV Auto Power On on or off TV Auto Power On automatically turns on your TV when an HDMI CEC device is turned on if the device has this feature 1 Press TV MENU...

Page 50: ...hlight On your TV s remote control controls the connected audio receiver s volume or Off your TV s remote control does not control the connected audio receiver s volume then press OK 6 Press TV MENU to return to the previous menu or press EXIT to close the menu Displaying a list of INlink compatible devices You can display a list of HDMI CEC devices that are connected to your TV 1 Press TV MENU 2 ...

Page 51: ...n to the previous menu or press EXIT to close the menu Opening an INlink compatible device s root menu You can open an INlink compatible device s root menu then use your TV s remote control to control the device if the device has this feature 1 Press INPUT press S or T to highlight the INlink compatible device you want then press OK 2 Press TV MENU 3 Press W or X to highlight SETTINGS then press T...

Page 52: ...wse Photos then press OK or X The screen displays folder names and photo files stored on the USB flash drive in a thumbnail index with the first folder or file highlighted A control bar appears at the bottom of the screen 3 To navigate the thumbnail index screen press S T W or X to browse through the files and folders OK to view a highlighted photo full screen or open a highlighted folder TV MENU ...

Page 53: ...screen You can press S T W or X to pan the photo EXIT to return to the thumbnail index TV MENU to return to the PHOTOS menu Viewing favorite photos After you create your favorite photo list you can browse among your favorite photos quickly 1 Switch to USB mode See Switching to USB mode on page 47 2 Press S or T to highlight Favorite Photos then press OK or X A thumbnail index of your favorite phot...

Page 54: ...g photos on page 47 or Viewing favorite photos on page 48 3 Press TV MENU 4 Press S or T to highlight Start Slideshow then press OK or X A slideshow starts with the first photo in the current folder 5 To control the slideshow Press To TV MENU Press to open the PHOTOS menu previous Return to the previous photo next Go to the next photo OK Pause the slideshow Press again to resume the slideshow paus...

Page 55: ... is good for video games animation and in bright light environments Standard a standard picture Moderately increases the contrast brightness and sharpness This selection is good for standard TV broadcasts Energy Savings the backlight brightness is decreased Your TV has a backlight that provides light for displaying a picture By reducing the amount of light your TV uses less energy Movie a finely d...

Page 56: ...h light or white edges Reset Picture Settings Resets all picture settings to factory mode 4 Press W or X to adjust the option or press S or T to select a setting 5 Press TV MENU to return to the previous menu or press EXIT to close the menu Automatically adjusting the aspect ratio Auto Aspect Ratio automatically changes how the picture looks on the screen aspect ratio based on the TV program you a...

Page 57: ... sure that your TV is in VGA mode For more information see Selecting the video input source on page 37 2 Press TV MENU 3 Press W or X to highlight SETTINGS then press T or OK 4 Press S or T to highlight Computer Settings then press OK 5 Press S or T to highlight an option then press OK or X to access the option You can select Auto Adjust Automatically adjusts the image settings such as position an...

Page 58: ...TV audio plays through both the headphones and the TV speakers You can select Auto default setting Automatically turns off the TV speakers when you connect a device to the AUDIO OUT jack When you disconnect the device the TV speakers turn on automatically On Always plays the audio through the TV speakers If a device is connected to the AUDIO OUT jack the audio is played through both the TV speaker...

Page 59: ...where you select which audio out mode you want to use 1 Connect headphones a home theater system sound bar or external speaker system to the AUDIO OUT jack on the side of your TV 2 Press W or X to highlight the audio out mode you want to use then press OK You can select Headphones Audio Out Variable Select this option to use the remote control that came with your TV to control the audio from headp...

Page 60: ...HANNELS then press T or OK 3 Press S or T to highlight Auto Channel Search then press OK or X 4 Press S or T to highlight Cable Satellite Box Cable from the wall or Antenna then press OK A If you select Cable Satellite Box the screen that opens shows you all the ways you can connect a box to your TV Press OK When a message appears telling you setup is complete press EXIT to close the menu Press IN...

Page 61: ...K 3 Press S or T to highlight Add Skip Channels then press OK or X 4 Press S T W or X to highlight the channel you want to hide then press OK Each channel has a circle to the left When you hide a channel the circle is empty 5 Press TV MENU to return to the previous menu or press EXIT to close the menu Note You can press EXIT to stop the auto channel search but you will need to run the auto channel...

Page 62: ...beled you can label the channel to make it easier to identify You can also relabel a channel that is already labeled 1 Press TV MENU 2 Press W or X to highlight CHANNELS then press T or OK 3 Press S or T to highlight Channel Labels then press OK or X 4 Press S or T to select the channel you want to label then press X to move to the channel label field 5 Press S or T to select a character then pres...

Page 63: ...menu Setting TV parental controls Parental controls let you prevent your children from watching inappropriate material on TV When set parental controls read the rating of the program with some exceptions such as news and sports and deny access to programs that exceed the ratings level you select To watch programs that exceed the selected rating you must enter a password Parental controls include S...

Page 64: ... TV Some TV programs such as news and sports shows are not rated When Block Unrated TV is turned on TV programs that do not have ratings are blocked When you try to watch a blocked program you are prompted to enter the parental controls password 1 Press TV MENU 2 Press W or X to highlight SETTINGS then press T or OK 3 Press S or T to highlight Parental Controls then press OK or X 4 Press the numbe...

Page 65: ...y suggested TV MA Mature audiences only U S TV content ratings All All ratings are blocked FV Fantasy violence L Strong language S Sexual situations V Violence D Suggestive dialog U S movie MPAA ratings None Movie not rated G General audiences PG Parental guidance suggested PG 13 Suitable for children 13 and older R Parental guidance suggested for children under 17 NC 17 Not suitable for children ...

Page 66: ...ppears next to a blocked rating 9 Press TV MENU to return to the previous menu or press EXIT to close the menu Downloading rating information If the program you are viewing has downloadable rating information you can download the information to use when setting parental controls 1 Press TV MENU 2 Press W or X to highlight SETTINGS then press T or OK 3 Press S or T to highlight Parental Controls th...

Page 67: ...u select OK the ratings are reset and all menus close 10 If you select Cancel press TV MENU to return to the previous menu or press EXIT to close the menu Ratings are not reset Locking control buttons When the button lock is turned On the buttons on the side of your TV are locked and you can only operate your TV using the remote control 1 Press TV MENU 2 Press W or X to highlight SETTINGS then pre...

Page 68: ...the menu Selecting the analog closed captioning mode Analog channels usually have one or more closed captioning modes The CC1 mode usually displays a text version of the TV program audio in a small banner The other CC modes display information provided by the broadcaster The Text modes display information in a box that covers half of the screen 1 Press TV MENU 2 Press W or X to highlight SETTINGS ...

Page 69: ... S or T to select a digital caption setting You can select CS1 through CS6 CS1 is usually the printed version of the audio CS2 through CS6 display content provided by the broadcaster You can change the way digital closed captioning is displayed on the screen For more information see Customizing digital closed captioning settings on page 64 CC1 through CC4 Closed captioning appears in a small banne...

Page 70: ... background Background Opacity Selects the opacity level for the background Edge Effect Selects the style of the letter edge Edge Color Selects the color of the letter edge 7 Press OK TV MENU or W to return to the previous menu or press EXIT to close the menu Adjusting time settings This section includes Setting the clock Setting the sleep timer Setting the clock If you skipped the steps in the Ea...

Page 71: ...tion Press W or X to highlight Month Day or Year then press S or T to adjust the setting When you are finished press TV MENU Press S or T to highlight Time then press X to access the setting Press W or X to highlight the hour minute or AM PM field then press S or T to adjust the setting 12 Press OK TV MENU or W to return to the previous menu or press EXIT to close the menu Setting the sleep timer ...

Page 72: ...OK or X 4 Press S or T to select a language You can select English Français or Español 5 Press OK TV MENU or W to return to the previous menu or press EXIT to close the menu Turning Input Sensor on or off When the Input Sensor feature is turned on your TV automatically detects which video jacks have devices connected to them and turned on Your TV uses this information to determine what options you...

Page 73: ...ction Your TV works best in temperatures that are comfortable to you Storage temperatures are 32 to 122 F 0 to 50 C Working temperatures are 41 to 104 F 5 to 40 C Do not place your TV in direct sunlight or near a heat source Cleaning the TV cabinet Clean the cabinet with a soft lint free cloth If the cabinet is especially dirty moisten a soft lint free cloth in a weak detergent solution squeeze th...

Page 74: ...ss W or X to highlight HELP then press T or OK 3 Press S or T to highlight System Info then press OK or X 4 If your TV uses open source code press OK to display the open source code information 5 Press TV MENU to return to the previous menu or press EXIT to close the menu Learning more about your TV You can learn more about remote control codes and connecting a sound bar 1 Press TV MENU 2 Press W ...

Page 75: ...If you did not complete the customizing part of the Easy Setup wizard the first time you turned on your TV you can run the wizard again to customize settings When you run the Easy Setup wizard your TV will not reset any changes you made on the Picture Audio Channels or Settings menu The wizard scans for channels and replaces the channel information stored on your TV 1 Press TV MENU 2 Press W or X ...

Page 76: ...ars around the picture Press ASPECT to change the aspect ratio See the Aspect Ratio option in Adjusting the TV picture on page 50 No picture screen is not lit and no sound Press on the TV or the remote control Make sure that the Audio Only option is set to Off See Playing TV audio only on page 54 Make sure that the video cables are connected correctly and securely to your TV Adjust the contrast an...

Page 77: ...ncing problems Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 14 or Connecting an antenna or cable TV no box on page 18 If you are using an antenna the digital channel signal may be low To check the digital channel signal strength see Checking the digital signal strength on page 58 If you are using an antenna and the signa...

Page 78: ...creen can make the picture difficult to see If an S VHS camera or a camcorder is connected while another connected device is turned on the picture may be poor Turn off one or more devices Good sound but poor color Adjust the contrast color and brightness settings See Adjusting the TV picture on page 50 Problem Solution Audio noise Other devices for example a surround sound receiver external speake...

Page 79: ...ices connected to them when the devices are turned on Turn off Auto Input Sensing See Turning Input Sensor on or off on page 67 Problem Solution One or more channels do not display Make sure that the channels are not blocked See Blocking unrated TV on page 59 Make sure that the channels are not hidden The channel may have been deleted from the channel list You can tune to the channel by pressing t...

Page 80: ...me normal playback the distortion should disappear Some playback features do not work Depending on the disc some playback features such as stopping skipping or repeat playback may not work The audio language or subtitle language cannot be changed Not all discs have multiple languages Check the disc menu or disc packaging No subtitles Press SUBTITLE and make sure that subtitles are set to on Proble...

Page 81: ...y TV s remote control does not control the device Make sure that there are no obstructions between the remote control and the remote control sensors on your TV and the device Depending on the device all the buttons may not work Make sure that the INlink feature is turned on See Turning INlink on or off on page 43 If you are trying to control the volume on an HDMI CEC audio receiver using your TV r...

Page 82: ... audio receiver for example turn the volume knob or press a button Audio Receiver is automatically set to On To prevent this from happening turn off the INlink feature See Turning INlink on or off on page 43 Problem Solution Two volume bars appear when adjusting the volume When you adjust the volume on the audio receiver or with the TV remote control a double volume bar appears one for the TV volu...

Page 83: ...s 720p 480p 480i Analog NTSC Digital ATSC 8 VSB Clear QAM HDMI 1 side 1 back EDID compliant HDCP compliant Component video 1 side Composite video 1 side Shared with componentY Shared audio component and composite Yes PC VGA 1 back 3 5mm PC audio input 1 back DVI No USB 1 side Supports JPEG and firmware upgrade Antenna Cable 1 back Video No Analog audio Headphone 1 side Digital audio 1 coaxial back...

Page 84: ...n uncontrolled environment Dolby License Notice and Trademark Acknowledgement Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories HDMI HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Energy Star Your Insignia TV is ENERGY STAR qualified in the Energy Savings m...

Page 85: ...uct in the county where the original purchase was made What does the warranty not cover This warranty does not cover Customer instruction education Installation Set up adjustments Cosmetic damage Damage due to acts of God such as power surges Accident s Misuse unintentional or intentional Abuse unintentional or intentional Negligence Commercial purposes use including but not limited to use in a pl...

Page 86: ...NIA is a trademark of Best Buy and its affiliated companies Registered in some countries Distributed by Best Buy Purchasing LLC 7601 Penn Ave South Richfield MN 55423 U S A 2015 Best Buy All rights reserved Made in China V2 FY16 ENGLISH 14 1260 ...

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