22
NS-14FTV/NS-20FTV Color TV
www.insignia-products.com
Troubleshooting
Problem
Solution
Picture has
snow and
sound is not
clear
Make sure that the outside antenna is
connected correctly.
Reposition the outside antenna.
Picture shows
a double or
triple image,
but the sound
is clear
The multiple image is called “ghosting.”
Connect your TV to an outside antenna.
Make sure that you use good quality
cables and terminations.
Reposition the outside antenna.
Picture has
lines (waves)
and the
sound is
distorted
Electrical interference can be caused by
cars and motorcycles.
Electrical interference can also be caused
by fluorescent lamps and other
appliances.
Try plugging your TV into a different
electrical outlet, preferably an outlet on a
different circuit.
No sound
Make sure that the volume is turned up
and the mute control is turned off.
No picture
and no sound
Make sure that the power cord is plugged
into a working outlet.
Make sure that the brightness and
contrast level are not set too low.
Picture has
no color
Adjust the color controls.
Picture is
scrambled
Change the channel.
Picture has
spots
Color can be affected by moving your TV,
turning on appliances like a vacuum
cleaner near your TV, or placing magnets
too close to your TV.
Turn off your TV using the Power button on
the TV (not on the remote control). Leave
your TV off for at least 15 minutes.
If the picture still has spots, turn off your
TV combo and leave it off overnight.
