Troubleshooting
What should I do if I cannot turn on my tablet?
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Connect the charger to check the battery level on the screen. If the battery
is too low, your tablet will not turn on. Fully charge the battery.
Can I open Microsoft Office and PDF files on my tablet?
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You can purchase and download third-party applications to read these
files.
What should I do if my tablet won’t recognize the microSD card?
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Make sure that you have inserted the memory card correctly and securely.
The memory card should click into place.
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With the microSD card inserted, turn off your tablet, then turn it back on.
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Make sure that you are attempting to view your files in the correct location
on your tablet.
What should I do if I can’t access the Internet?
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Look for a wireless signal indicator (
) in the status bar at the top of the
screen. If there is no icon, you are not connected.
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Make sure that Wi-Fi is turned on.
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Make sure that you select the right network and enter the correct password.
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Turn your tablet off, then back on.
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Reset your Wi-Fi router/modem.
What should I do if there is no sound coming from my tablet?
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If listening through headphones, unplug and reconnect your headphones.
Make sure that the connector is pushed in all the way.
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If listening through your tablet's speakers, unplug any devices connected
to the headphone jack.
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If you are connected to a Bluetooth device, turn off Bluetooth on your tablet.
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The volume may be muted or set too low. Increase the volume setting.
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Open
Apps
>
Settings
>
Sound & notification
to check your tablet's
sound settings.
Why is the actual storage less than storage in the specification?
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Your tablet has the full amount of storage listed in the specification.
However, some of this space is used for system applications and data files.
3
8" Flex™ Tablet
