Disruptions
User Manual H12 / SCAMAX® 8x1 - Version 2019.12
9.2.7.
Paper Jam at Paper Input
(Error 210)
This error indicates a paper jam that occurred in the
input area. This is the case when a document could not
be properly drawn in by the Roller Assembly. To correct
the error, proceed according to General Paper Jam Hand-
ling (
see chapter
). For this, it may be necessary to
raise the Scanner Upper Section to the first stage (
see
chapter
) to remove the jammed scan material. After
closing the Scan Plane the scan process can be restarted.
9.2.8.
Paper Jam at Scan Area
(Error 211/237/238/239/240)
These errors indicate a paper jam that has occurred wit-
hin the scan area. To correct the error, proceed according
to General Paper Jam Handling (
see chapter
). For this,
it may be necessary to lift the Scanner Upper Section
(
see chapter
) until the jammed scan material can be
removed from the Scan Plane. After closing the Scan
Plane the scan process can be restarted.
9.2.9.
Paper Jam at Rear Output Area
(Error 212)
This error indicates a paper jam occurred in the rear
Output area. To correct the error, proceed according to
General Paper Jam Handling (
see chapter
). For this,
it may be necessary to lift the Scanner Upper Section
(
see chapter
) until the jammed scan material can be
removed from the Scan Plane. Under certain circumstan-
ces also the Rear Output Pressure Unit must be removed
(
see chapter
). After closing the Scan Plane the scan
process can be restarted.
9.2.10. Paper Jam at Lower/Upper Transport Path
(Error 213/214)
This error indicates a paper jam that occurred in the dis-
played transport area. By "lower" the transport area bet-
ween the Scan Plane and Output is meant, with "upper"
the transport area between the lower transport area and
2nd Output. To correct the error, proceed according to
General Paper Jam Handling (
see chapter
). For this, it
may be necessary to open the respective Output Hopper
(
see chapter
), so that the jammed scan material can
be removed from this part of the transport area. For jamming in the upper transport area it may also
be necessary for this purpose, to open the Intermediate Drive Unit (
see chapter
). After closing all
opened areas the scan process can be restarted.
Notice
This error code may also appear when glossy documents are processed (i.e. documents with a
highly reflective surface across their full width, such as glossy prints or documents with a strip
of adhesive tape across them). In order to prevent this, the optical sensors can be ignored for
paper input detection. This may either happen for the next document in line, using the special
function button
Opt. Gap Next Off
), or permanently, if a certain proportion
of all incoming documents has a glossy surface (see chapter
).