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Copyright Inceptor Technologies Pvt. Ltd.
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How do I read a document in my native language on Braille Me?
You can simply run the Braille Me translator software which converts the file into any
of the supported formats. Once converted, copy it into your SD card and plug it into
Braille Me. Now you can browse to the file and start reading it.
17.3.
Existing User
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What are the warranty plans for the product and/or any of its accessories?
We provide a 1 year limited warranty for all accessories including the Braille Me unit
itself.
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My Braille Me has trouble pairing with my mobile device?
One of the various possible issues may be that there are already 4 active devices
paired to your Braille Me or you are trying to pair a device with a name that had
already been reserved for some other device. To rectify the situation, you can
delete a paired device from your Braille Me to accommodate the new device and
try a different name for the former and latter situations respectively. For other issues
refer to the user manual or contact customer support.
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My computer doesn’t recognize Braille Me as mass media storage?
This may be due to the fact that the user hasn’t followed the proper procedure to
connect the device with the desktop. As long as ‘connected as a mass device’ is
not shown on the display, the device will not connect to the desktop. If even after
the message is displayed, there is trouble over connection, try unplugging the USB
cable and re-plugging it. If the problem persists, contact customer support.
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One of my typing keys has stuck / There’s a problem with one or more pins in the
display panel?
If a key is jammed, an error message is displayed on the screen indicating the user
about the issue. You can try prying free the key but do not try too hard. If any of the
dots are stuck try cleaning it using a soft brush or cloth. If the issue persists then
contact customer support.
18.
Appendices
18.1.
Warranty information