Innovative Technology ITVS?650, Instructions Manual

Page: 11 / 14

11
TROUBLESHOOTING GUIDE
For further assistance with your product, call Innovative Technology at
TOLL FREE# 1 ‐ 877 ‐ ITECH ‐ 97 (1 ‐ 877 ‐ 483 ‐ 2497).
GENERAL
Symptom Possible Cause Solution
• Unit will not power on. • Unit is unplugged. • Connect the unit to the AC
power supply.
• No sound output from
speakers.
• The volume level is set too low.
• The input selector does not
match the playback source.
• Adjust the volume.
• Select the correct input
source.
•
Noise/Distortion in sound
output.
•
The unit is too close to a TV set or
other interfering device.
•
Turn off the TV or other
appliance, and relocate the
unit.
• Unit fails to respond. • May result from external factors
such as ESD (Electro ‐ static
discharge).
• Disconnect the power cord
and external audio device.
Re ‐ plug the power cord after
one minute.
FM/
A
M
RADIO
• Cannot listen to any
station, or signal appears
weak.
• The station is not tuned ‐ in
properly.
• A TV set is being used nearby and
is interfering with the radio
reception.
• Properly tune ‐ in the desired
station.
• Turn ‐ off the interfering TV
set.
• The sound is distorted. • The antenna is not oriented
properly.
• Re ‐ position the antenna until
reception improves.
CD
PL
A
Y
ER
• CD stops immediately
after starting, or unit
pauses or stops during
play.
• The CD is inserted upside down.
• The CD is dusty or dirty or there is
condensation on the CD.
• Insert the CD with the
printed side right ‐ side up.
• Carefully clean and dry the
CD.
• No sound. • The CD player is paused. • Press the PLAY/PAUSE
button.
• CD playback is noisy, or
playback stops or skips.
• The CD is scratched, damaged or
warped.
• The disc is very dirty.
• Replace CD with an
undamaged one.
• Carefully clean the CD.
• CD tray will not open • CD mode is not selected. • Select CD mode with the
FUNCTION knob.
• Buttons are not
functioning correctly.
• The unit is processing information
(“ ‐ ‐ ” is displayed).
• The unit needs to be restarted.
• Wait until the unit finished
processing.
• Turn the unit off, then on
again.
PHONO
• Decline in turntable audio
performance
• The turntable stylus is worn out • Replace the stylus
AU
X
• No sound output with
external audio device
plugged into the AUX in
jack.
• The external audio source is
paused or off.
• The sound is not loud enough or is
muted.
• Set the external audio source
to play or turn it on.
• Adjust the volume level on
the external audio source or
un ‐ mute the external audio
source.
TA
P
E
y
The tape does not play.
y
The cassette tape is not inserted
properly.
y
The tape has reached the end.
y
Insert the cassette tape
correctly.
y
Flip the cassette.