6 www.innotek.com
WARRANTY US/CANADA/AUSTRALIA/NEW ZEALAND
WHAT IS COVERED: Radio Systems
®
Corporation d/b/a PetSafe
®
(hereinafter referred to as “PetSafe”)
warrants to the original retail consumer purchaser, and not any other purchaser or subsequent
owner, that its PetSafe
®
product, when subject to normal and proper residential use, will be free
from defects in material or workmanship for a period of one (1) year from the purchase date. An
“original retail consumer purchaser” is a person or entity who originally purchases the product, or
a gift recipient of a new product that is unopened and in
its original packaging.
When serviced by
PetSafe
®
Customer Service, PetSafe
®
covers labor and parts for the fi rst year of ownership; after the
fi rst year, a service or upgrade charge will apply relative to replacement of the product, with new
or refurbished items at PetSafe’s sole discretion. The limited warranty is non-transferrable and shall
automatically terminate if the original retail consumer purchaser resells the PetSafe
®
product or
transfers the property on which the PetSafe
®
product is installed.
In the event of defect, these are
your exclusive remedies.
PROPER PRODUCT USE: This product is designed only for use with domesticated animals; do
not use this product for any other purpose.
However, the specifi c temperament of your animal
may not work with this product.
We recommend that you do not use this product if your animal
is aggressive.
If you are unsure whether this product is appropriate for your animal, please consult
with your veterinarian or certifi ed trainer before you use this product. Please see the instruction
manual for additional important information.
WHAT IS NOT COVERED:
This non-transferrable limited warranty does not provide protection
against, and PetSafe
®
will have no liability under this non-transferrable limited warranty for any
damage to or defects in the products caused by any animal, loss of product(s), failure, defect
or damage caused by events and situations beyond normal residential exposure conditions,
including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or
installation not in accordance with PetSafe’s instructions, use of non-PetSafe
®
accessories, impacts
of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or
service by anyone other than PetSafe
®
Customer Service, accident, alteration, defects in or failure
of the surface the PetSafe
®
product is installed in or upon, discoloration or other damage caused
by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful
chemicals and any other cause not involving manufacturing defects in the PetSafe
®
product.
Under no circumstances will PetSafe
®
be liable for any non-PetSafe
®
labor charges or any expenses
whatsoever in connection with the removal, repair or installation of either the original or
replacement component(s) relative to in-ground fence installation, kennel installation, pet door
installation and other permanent, semi-permanent, or fi xture type installations on the retail
consumer purchaser’s property.
REGISTERING THE PRODUCT:
Within thirty (30) days of purchase, please go to www.petsafe.net to
register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep
this information in a safe place.
MAKING A WARRANTY CLAIM:
To obtain warranty service, call the PetSafe
®
Customer Care center.
In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800
543 054.
Pursuant to this non-transferrable limited warranty, PetSafe
®
will replace the part with a new or