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Q&A
Why was not possible to add the purifier?
a. Make sure the purifier is turned on and close to your smartphone during the connection
process between devices.
b. Make sure your smartphone is connected to the WiFi network and that the WiFi router is
working properly.
c. Make sure the purifier is ready for setup. Refer to the product instructions “Add devices
in Easy Mode” or “Add devices in Access Point mode” for details.
d. Make sure that the connected devices have not reached the maximum number of WiFi
routers. If not, disconnect the network of some devices.
e. Make sure the WiFi network password is correct when adding a new purifier.
f. Make sure you haven’t used Chinese characters to name the WiFi network.
Is it possible to manage a purifier with a 2G / 3G / 4G / 5G network?
When adding a purifier for the first time, your smartphone and purifier must be connected
to the same WiFi network. After successfully adding the purifier, the purifier can be
remotely controlled with the 2G / 3G / 4G / 5G network.
How can I share the control of the purifier with others?
Open the Tuya APP, select the purifier and press the icon
in the upper right corner. Press
“Device Sharing” and “Add Share”, then select the “country / region” to which the account
belongs and enter the “Account Number” (a phone number or email address) with which
you want to share the purifier. (Make sure the phone number or email is registered.)
How can I manage the purifier shared by others?
Open Tuya and choose the purifier by pressing the product icon in the “Shared devices”
section on the home page.
How can the purifier be removed?
Open the “Tuya” APP, select the purifier and press the button in the upper right corner.
Press “More”. Then press “Remove Purifier” at the bottom: the WiFi indicator light will start
flashing rapidly again.
Echo APP
1. What you need to get started
Before using Echo to control your purifier, make sure you meet the following conditions.
• Have an Echo device like Echo, Echo Tap, or Echo Dot.
• Have an Amazon account.
• Having downloaded the “Tuya” App and have a related account.
• Have a purifier.
2. Add devices in the “Tuya” app (refer to the app instructions)
3. Set Amazon Echo and enable Tuya Skill
User can set up Echo via web or the Alexa app.
For the web configuration: http://alexa.amazon.com/spa/index.html
Search for “Amazon Alexa” in the App Store or Google Play to install the app.
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