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Off-taste, odor or grey color in the ice
■
Are the plumbing connections new, causing discolored or
off-flavored ice?
Discard the first few batches of ice.
■
Have the ice cubes been stored for too long?
Throw old ice away and make a new supply.
■
Has food in the refrigerator been wrapped properly?
See the “Refrigerator Features” section.
■
Do the freezer and ice bin need to be cleaned?
See the “Cleaning Your Refrigerator” section.
■
Does the water contain minerals (such as sulfur)?
A filter may need to be installed to remove the minerals.
■
Is there a water filter installed on the refrigerator?
Grey or dark discoloration in ice indicates that the water
filtration system needs additional flushing. Run additional
water through the water dispenser to flush the water filtration
system more thoroughly at least 2 to 3 gallons (8 to12 L) or 6
to 7 minutes initially. Discard discolored ice.
The water dispenser will not operate properly
■
Has the water system not filled?
The water system needs to be filled the first time it is used.
Use a sturdy container to depress the water dispenser bar
until the water begins to flow. Flush the water system by
dispensing and discarding 2 to 3 gallons (8 to 12 L) of water.
Cleaning the system will take approx imately 6 to 7 minutes
and will help clear air from the line. Additional flushing may be
required in some households. See the “Water Dispenser”
section.
■
Is the water shut-off valve not turned on or the water line
connected at the source?
Check to be sure the water shut-off valve is turned on and the
water source is connected to the refrigerator. See the
“Connecting the Refrigerator to a Water Source” section for
directions.
■
Is the water shut-off valve clogged or incorrectly
installed?
See the “Connecting the Refrigerator to a Water Source”
section. If clogging or installation is not a problem, call for
service or contact a plumber.
■
Is there a kink in the home water source line?
If you find or suspect a kink in the water line, call for service.
■
Is there a water filter installed on the refrigerator?
The filter may be clogged or incorrectly installed. First, check
the filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call for service.
Water leaking from the dispenser
■
Is the glass not being held under the water dispenser long
enough, causing water to drip?
Hold the container under the water dispenser two to three
seconds after releasing the dispenser lever. Water may
continue to dispense during this time.
■
Is there a water filter installed on the refrigerator?
The water filtration system may have air in the lines, causing
water to drip. Additional flushing may help clear air from the
lines. Normal dispenser use should flush air from the lines
within 24 to 72 hours.
The dispenser water is not cool enough
■
Has the refrigerator been newly installed?
Allow 24 hours for the refrigerator to cool completely.
■
Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
■
Has water not been recently dispensed?
The first glass of water may not be cool. Discard the first
glass of water.
Water flow from the dispenser decreases noticeably
■
Is there a water filter installed on the refrigerator?
The filter may be full or incorrectly installed. Depending on
your model, remove the water filter cartridge (see the “Interior
Water Filtration System” section.) Operate the dispenser. If
the water flow increases noticeably, your filter is full and
needs to be replaced.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the
automatic ex terior moisture control. If still concerned, call for
service.
Temperature is too warm
■
Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator.
Remove any objects from in front of the air vents. See the
“Ensuring Proper Air Circulation” section for the location of air
vents.
■
Are the door(s) opened often?
Be aware that the refrigerator will warm when this occurs. In
order to keep the refrigerator cool, try to get everything you
need out of the refrigerator at once, keep food organized so it
is easy to find, and close the door as soon as the food is
removed.
■
Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food warms the refrigerator. It can
take several hours for the refrigerator to return to the normal
temperature.
■
Are the controls set correctly for the surrounding
conditions?
See the “Setting the Controls” section.
There is interior moisture build-up
■
Are the air vents blocked in the refrigerator?
Remove any objects from in front of the air vents. See the
“Ensuring Proper Air Circulation” section for the location of air
vents.
■
Are the door(s) opened often?
To avoid humidity build-up, try to get everything you need out
of the refrigerator at once, keep food organized so it is easy
to find, and close the door as soon as the food is removed.
(When the door is opened, humidity from the room air enters
the refrigerator. The more often the door is opened, the faster
humidity builds up, especially when the room itself is very
humid.)
