9
Ice and Water
The ice maker is not producing ice or not enough ice
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Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
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Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
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Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
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New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
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Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
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Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
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Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
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Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
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Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
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Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
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Questions remain regarding water pressure? Call a
licensed, qualified plumber.
Off-taste, odor or gray color in the ice
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New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.
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Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
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Odor transfer from food? Use airtight, moisture proof
packaging to store food.
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Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
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Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing.
The ice dispenser will not operate properly
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If the ice storage bin is located on the door, remove the
temporary shield from underneath the ice storage bin. See
“Ice Maker and Storage Bin.”
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Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.”
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Ice bin installed correctly? Be sure the ice bin is firmly in
position.
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New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
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Ice stuck in the delivery chute? Use a plastic utensil to clear
the delivery chute.
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Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker.
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Has the ice melted around the auger (metal spiral) in the
ice bin? Dump the ice cubes and clean the ice bin.
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Is the ice dispenser stalling while dispensing “crushed”
ice? Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
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Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
The water dispenser will not operate properly
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Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.”
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Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■
Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See “Water System Requirements.”
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Kink in the home water source line? Straighten the water
source line.
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New installation? Flush and fill the water system.
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Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
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Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements”
in either the Installation Instructions or the Use & Care Guide.
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
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Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
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New installation? Flush the water system. See “Water and
Ice Dispensers.”
■
Recently changed water filter? Flush the water system. See
“Water and Ice Dispensers.”
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
