– 23 –
Issue
Probable Cause
Solution
Folding
Cannot fold
playard
Support tubes have not
been removed from the
bassinet
Remove support tubes and then
fold playard
Mattress has not been
removed from the
bassinet or the floor of
playard
Remove mattress and then fold
playard
Side or end rails remain
locked
Unlock side or end rails: Push
buttons under the embroidered
circles, lift gently first and then
drop the side or end rail.
The locking mecha-
nism in the floor of the
playard is not pulled up
far enough
Pull up further on the lever in the
floor of the playard. This will
allow any of the rail hinges to lock
or unlock for folding or unfolding
the playard.
Cannot fit all of
the pieces back
into the carrying
bag
Not all pieces fit in the
carrying bag
Playard, support tubes, and mat-
tress are designed to fit in the
travel bag. Leave the accessory
tray and changing table at home
or pack separately.
Setup
Playard does not
completely unfold
One or more of the
side rail hinges are not
locked prior to attempt-
ing to push down the
center of the playard
Listen for an audible “click” as
each side rail hinge locks into
place
After locking the side rails, ensure
that the center locking mecha-
nism in the floor is pushed down
completely. If you have difficulty
with this step, try lifting the pla-
yard off the ground slightly.
Changing table
sags with baby
on it
The clamps on the
changing table are not
properly attached to the
side rails
Push the clamps onto the clamp
guides on the left and right side
rails until you hear a “click”
Bassinet sags in
the middle with
baby on it
The support tubes
underneath bassinet are
missing or not installed
correctly
Insert support tubes into fabric
pockets on top of the bassinet
and underneath the mattress
Wheels do not roll
freely
The playard is not lifted
high enough to release
auto-brake
Lift the end of the playard (oppo-
site the wheels) higher to release
brake and roll the unit
EN
Troubleshooting
Before calling Bright Starts
™
…
We are always happy to take your call; however, if you have a question about the
operation of your InGenuity
™
product, these simple solutions may answer your question
quickly and easily:
Summary of Contents for Bright Starts SleepEasy 7026-3NA
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