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Rev20180802
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2. Operate the
card improperly.
3. Damaged
MSR card
reader.
4. Damaged
smart card
5.
Communication
breakdown.
magnetic card.
2. Make sure card is swiped correctly.
3. Manually process the transaction instead of using
card reader. If manually operated transaction works,
the failure may be due to magnetic card reader.
4. If the manual transaction fails, please check the
communication status or check the smart card reader.
5. Use more than one smart card to test the
transaction, to confirm the failure is not caused by the
smart card.
6. If there is communication breakdown, please
contact the corresponding communication operator to
solve the problem.
7. If there is still problem, please contact our customer
service.
8
Notices
Do not use the terminal in an environment with direct sunlight, high temperature,
moisture or dust.
Cut off the power supply before cleaning; use soft dry cloth to clean. Cleaning
terminal with a clean cloth dipped in one or two drops of neutral detergent to clean,
not to use a damp cloth. For dirt difficult to remove, alcohol or alcoholic washing
detergent can be used. Do not use thinner, trichloroethylene or keto solvents,
because these chemicals will damage plastic & rubber parts.
Do not plug in or out any parts in charging state (Except USB, Ethernet, headset).
Do not plug out smart card during transaction process.
Please shut down the terminal to save energy at the end of the day.
Stop operation when there is abnormal phenomenon. Shut down the terminal and
inform the service provider if:
1. You hear harsh sound when using the system.
2. If you spilled any liquid into device accidentally.
3. You smell burning plastic.
WARNING: The terminal is limited to indoor use. Any exposure to rain or
dust for the terminal causing its malfunction is not within the scope of
warranty.
