USER
GUIDE
•
18/22
Copyright
©
2012
Ingenico
R11
900019007
000
02
All
rights
reserved
5.2.
Security
of
your
terminal
Your
device
fulfils
current
applicable
PCI
PTS
security
requirements.
Upon
receipt
of
your
terminal
you
should
check
for
signs
of
tampering
of
the
equipment.
It
is
strongly
advised
that
these
checks
are
performed
regularly
after
receipt.
You
should
check,
for
example:
that
the
keypad
is
firmly
in
place;
that
there
is
no
evidence
of
unusual
wires
that
have
been
connected
to
any
ports
on
your
terminal
or
associated
equipment,
the
chip
card
reader
or
any
other
part
of
your
terminal.
Such
checks
would
provide
warning
of
any
unauthorised
modifications
to
your
terminal,
and
other
suspicious
behaviour
of
individuals
that
have
access
to
your
terminal.
Your
terminal
detects
any
“tampered
state”.
In
this
state
the
terminal
will
repeatedly
flash
the
message”
Alert
Irruption!”
and
further
use
of
the
terminal
will
not
be
possible.
If
you
observe
the
“Alert
Irruption!”
message,
you
should
contact
the
terminal
helpdesk
immediately.
You
are
strongly
advised
to
ensure
that
privileged
access
to
your
terminal
is
only
granted
to
staff
that
have
been
independently
verified
as
being
trustworthy.
The
terminal
must
never
be
put
in
or
left
at
a
location
where
it
could
be
stolen
or
replaced
by
another
device.
CAUTION
Positioning
of
the
terminal
on
check
stand
must
be
in
such
a
way
to
make
cardholder
PIN
(Personal
Identification
Number)
spying
infeasible.
Installing
device
on
an
adjustable
stand
must
be
in
such
a
way
that
consumers
can
swivel
the
terminal
sideways
and/or
tilt
it
forwards/backwards
to
a
position
that
makes
visual
observation
of
the
PIN
‐
entry
process
difficult.
Positioning
of
in
‐
store
security
cameras
such
way
that
the
PIN
‐
entry
keypad
is
not
visible.
NEVER
ask
the
customer
to
divulge
their
PIN
Code.
Customers
should
be
advised
to
ensure
that
they
are
not
being
overlooked
when
entering
their
PIN
Code.
