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1 – Introduction
Global Payments offers merchants a wide variety of leading payment
technology solutions, all from one reliable source. As one of the
world’s largest and most trusted payment technology solution
providers, Global Payments combines industry-leading expertise with
over 50 years of Canadian-specific experience. This power
combination allows us to deliver comprehensive solutions that are
personalized to your needs.
This guide is your primary source of information for operating, setting
up and installing the Global Payments iCMPsi mobile point-of-sale
(POS) terminal. For terminal-related questions or support, please
contact Global Payments Customer Care.
2 – GENERAL TIPS
The following tips provided will ensure you always continue to
process smoothly with Global Payments Canada:
1. This reference guide contains information on the features and
functions capable on your terminal, as well as basic
troubleshooting techniques. Keep this guide in an easy-to-find
location.
2. Perform a settlement daily; this ensures that your funds are
constantly deposited into your bank account on a regular basis.
3. Change your supervisor password frequently to ensure you
protect yourself from unauthorized use of your terminal.
4. If you have a problem with your terminal, check your Bluetooth
®
connection and attempt to reboot the terminal.
5. The Global Payments Canada customer service line is open 24
hours a day, 7 days a week, to ensure there is always someone
available to assist you.
