Ingenico group Move 3500 BLUETOOTH User Manual Download Page 1 | Manualshive

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MOVE 3500

USER GUIDE

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Summary of Contents for Move 3500 BLUETOOTH

Page 1: ...MOVE 3500 USER GUIDE...

Page 2: ...Refunds 6 c Chip Card Transactions Insert 8 d Debit Card Transactions Swipe or Insert 9 e Balance Enquiry 10 BANKING FUNCTIONS 11 a Cash Up 11 b Cash Up History 11 c Reprint Receipt 12 GENERAL INFORM...

Page 3: ...Printer Lid Paper Exit Slot Paper Feed Button Chip Card Slot Mag stripe Reader Menu Button Correction Button Yellow Cancel Button Red Accept or Enter Button Green POS DEVICE FUNCTIONS 3...

Page 4: ...al menu 1 Purchase Refunds 2 Contactless 3 Credit Card Transactions 4 Chip Card Transactions 5 Debit Card Transactions 6 Cancel 7 Balance Enquiry 8 Payment 9 Payment Reversal 10 Cash Withdrawal 11 Pur...

Page 5: ...n 5 A CONTACTLESS TRANSACTIONS PURCHASE At the READY screen press the Enter Green O key Enter the amount Rand value Press Enter Green O key Confirm the amount Entered and press Enter Green O key Hold...

Page 6: ...rminal will give you the option to select between straight and budget STRAIGHT Select Straight Option followed by Enter Green O key Confirm the amount Entered by Pressing Enter Green O key If the amou...

Page 7: ...rminal Enter the last four digits on the card face Press Enter Green O key when complete Select the transaction type Refund followed by Enter Green O key Enter the Refund PIN and press Enter Enter the...

Page 8: ...ir card PIN Press Enter Green O key The terminal will connect to the bank for authorisation and print two receipts one for the merchant and another for the cardholder REFUND Enter the Refund PIN Press...

Page 9: ...tomer PIN code Pass terminal to cardholder and ask them to Enter their card PIN Mag stripe cards The terminal will go online for PIN authentication and approval Chip cards The terminal will authentica...

Page 10: ...s require a customer PIN code Pass the terminal to the cardholder to Enter their card PIN and press Enter Once the PIN has been Entered Magstripe cards The terminal will go online for PIN authenticati...

Page 11: ...ress Enter Green O key The terminal will print the cash up summary B CASH UP HISTORY At the READY screen press the MENU key Select the SBSA MENU Select the REPORT MENU Select the PERFORM CASH UP HISTO...

Page 12: ...wo options are available Last Transaction the last successful transaction performed will print Specific Receipt a specific receipt number must be Entered and then will print NOTE The ability to reprin...

Page 13: ...ents of the terminal are highly sensitive to fluctuations in power power failures and lightning Please ensure the terminal is on clean power at all times and is disconnected during severe lightning st...

Page 14: ...the cable to the charging base Place the Terminal down on the charging base The battery indicator on the terminal screen should indicate that it s charging 3 HOW MANY TRANSACTIONS CAN I DO BEFORE I NE...

Page 15: ...f the paper and your terminal close the printer cover carefully and push it down firmly until it locks While your terminal is displaying the idle screen press and hold the Yellow button to make sure t...

Page 16: ...chant Support on 086 100 1200 Hours of operation and support Monday to Friday 7am to 8pm Saturday 8am to 8pm Sunday 8am to 8pm Visit our website at www standardbank co za merchantsolutions for more in...

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