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Inconsistent or Unexpected Test Results
If you continue to get unexpected results, check your system with control solution. If you
experience symptoms that are not consistent with your glucose results, review and follow all
the instructions in this manual. Do not ignore symptoms or make significant changes to your
diabetes control program. Please contact your healthcare professional if your symptoms
and/or concerns.
CAUTION
1. Low Glucose Results: If your result is lower than 3.9mmol/L, you may have episodes
of hypoglycemia (low blood sugar). This may require immediate treatment, according
to your healthcare professional’s recommendations. Although this result could be
due to a test error, it is safer to treat first and you may test again.
2. High Glucose Results: if your test result is higher than 10 mmol/L, you may have
episodes of hyperglycemia (high blood sugar). If you are uncertain about your test
results, consider re-testing. Your health care professional will help you to decide how
you need to act. If the meter displays “HI” all the time, please re-check your blood
sugar. If the “HI” continues, please consult with your healthcare professional
immediately.
Warranty
Manufacturer’s Warranty
Infopia Co.,Ltd. warrants to the original purchaser that this instrument will be free from
defects in workmanship for 3 years from the date of original purchase.
Limitations of Warranty
This warranty is subject to the following exceptions and limitations.
1. Infopia Co.,Ltd. shall not be required to replace any units which are damaged or
malfunctioning due to abuse, accidents, alteration, neglect, misuse, maintenance by
someone other than Infopia Co.,Ltd. or failure to operate, in accordance with the
instructions.
2. Infopia Co.,Ltd. reserves the right to make changes in design without obligation to
incorporate such changes into previously manufactured instruments.
3. Infopia Co.,Ltd. has no knowledge of the performance of the instrument when the test
strip is altered or modified in any manner.
For Warranty Service
Purchaser must contact the customer service department of Infopia Co.,Ltd. by calling
+82-31-460-0300, for assistance and/or instructions for obtaining service of this instrument.
Service Information
Neon Diagnostics Ltd. have trained specialists to help you 24 hours a day, 7 days a week,
and 365 days a year.
IMPORTANT NOTICE
Please confirm with Neon Diagnostics Ltd. representative before returning your meter for
any reason. You will be given the information needed to get your problem handled correctly
and efficiently. Keep your meter, test strip and control solution with you, when you call.
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