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iVoice 210

 

User Manual 21V1.0

 

 

6

  / 

88

 

 

use  this  device.  In  this  user  manual,  we  will  introduce  the  specification,  features, 

configuration and troubleshooting. 

 

3 Device Introduction

 

3.1 Overview 

 

 

This video phone is a high-end media video phone with OCTA Core, 64 bit CPU. 

Carrying with Android 7.1 operating system, 1280x800 10-inches LCD screen and 

8MP camera, it has a great performance in various scenarios. It can support 1080P 

dual stream video call, support HDMI screen sharing, WIFI screen sharing, double-

screen differential  displaying,  etc., which will  help different use in  video call and 

video conference. Be strong in contact function, SDK for third-party application to 

integrate, this device is good for office use and other industry use. 

Summary of Contents for iVoice 210

Page 1: ...iVoice 210 User Manual 21V1 0 1 88 iVoice 210 Video Phone User Manual www infobitav com info infobitav com...

Page 2: ...iVoice 210 User Manual 21V1 0 2 88 Version Description Version No Edit Date Editor Description 2021 06 01 V1 0...

Page 3: ...12 4 1 Basic configuration 12 4 1 1 Touch screen Operation 13 4 1 2 Power on off 14 4 1 3 Home interface 15 4 2 Network Setting 17 4 2 1 DHCP 17 4 2 2 Static IP 19 4 2 3 Wi Fi 20 4 2 4 Wi Fi AP 22 4 3...

Page 4: ...56 5 1 Contacts 63 5 2 1 Contacts 63 5 2 2 Enterprise contact 73 5 2 3 Mobile Contact 74 5 2 4 Favorite Contacts 77 5 2 5 Group 80 5 2 6 Black List and White List 82 5 2 7 Contacts Operating Options...

Page 5: ...re this device working in the temperature range of 0 45 Suggestions For safety installation and use we suggest Please do not place the device close to water please do not let any liquid enter the devi...

Page 6: ...ying with Android 7 1 operating system 1280x800 10 inches LCD screen and 8MP camera it has a great performance in various scenarios It can support 1080P dual stream video call support HDMI screen shar...

Page 7: ...711A G 711U G 722 AMR G 729A AB G726 OPUS iLBC AAC LD H 264 etc Strong contact function Support Enterprise Contact Mobile Contact Local Contact Support functions including fuzzy search add edit delet...

Page 8: ...tap search key to enter the searching interface of contact list Return key tap return key to return back to the last interface Home key tap home key to back to home interface Long term press the home...

Page 9: ...iVoice 210 User Manual 21V1 0 9 88 3 4 Ports...

Page 10: ...o HDMI ports support HDMI in and HDMI out can support sharing screen and input video auxiliary stream at the same time Wireless Screen Sharing 1080p 30 WLAN 2 4G 5 8G Dual WIFI IEEE802 11b g n ac supp...

Page 11: ...m and auxiliary stream 1080P 30 Dual Streams Support same display in two screens Support different display in two screens Conference operating in local side Telephony Contacts 2000 contacts support co...

Page 12: ...ccount is working Red light on Network disconnect or SIP account is error Red light twinkle Missed call Green light on On calling Green light twinkle Incoming call ringing Blue light on Disturbance fr...

Page 13: ...w Drag Long press and drag application to somewhere you want keep press it during drag it For example if you want to put this application into Recycler just keep press and drag it to recycler Slide Sl...

Page 14: ...er on automatically when plug in the power supply 4 1 2 2 Power off You can plug off the power supply if you do use the device it will help to save the electric power 4 1 2 3 Restart Please follow the...

Page 15: ...3 Home interface There are some frequently used applications on bottom of Home interface there are Dialer Call Log Contact List Record Browser Setting There is MORE icon on the bottom middle of Home...

Page 16: ...tus bar to switch the accounts Long press to change your wallpaper Tap wallpaper and choose the one you want to replace tap submit on top left side to confirm On home interface you can slide to speed...

Page 17: ...both wired network and WIFI device will use wired network first 4 2 1 DHCP You can configure DHCP following the step as below Tap Setting icon Ethernet Ethernet is enabled by default network type is...

Page 18: ...iVoice 210 User Manual 21V1 0 18 88 Attention if fail to get IP address from DHCP IP address information will show Not Available...

Page 19: ...Voice 210 User Manual 21V1 0 19 88 4 2 2 Static IP You can configure the Static IP following below steps Tap Setting icon Ethernet select Static IP Pictures show as below Parameter Description as belo...

Page 20: ...by DNS address Gateway Set the outbound gateway 4 2 3 Wi Fi Tap Setting icon Wi Fi enable Wi Fi option and select the WIFI hotspot 1 After enable the Wi Fi option this device will search AP and show o...

Page 21: ...iVoice 210 User Manual 21V1 0 21 88 3 When tap the AP with password please fill in the password to connect If password error it will show as below Test...

Page 22: ...ame and password Please tap Wireless Hotspot Name set the hotspot name in the pop up box Tap Password and set the hotspot password in the pop up box 2 After finishing the setting of hotspot name and p...

Page 23: ...ce and ensure the 4 3 VOIP Setting VoIP Settings are including SIP Account Setting and Call Setting You can enter VoIP setting interface using these two methods Method 1 Tap Setting icon VOIP Settings...

Page 24: ...iVoice 210 User Manual 21V1 0 24 88 There are 4 VoIP accounts available to set please tap one of them to enter the configuration interface Parameter description as below...

Page 25: ...the proxy port are same you not set More device will auto fill in the More 2 If the account and name are different or the domain and the proxy port are different then please tap More to manually set C...

Page 26: ...nual 21V1 0 26 88 If want to modify the account setting please tap the account directly and set it basing on your need Please tap to submit after configuration Clear accounts option to clear all accou...

Page 27: ...iVoice 210 User Manual 21V1 0 27 88 4 3 2 Call Setting After enter VoIP setting please tap Call Setting to configure the call picture show as below...

Page 28: ...hotline delay time is 0 by default After enable and set the hotline when user off hook if not dial any number the device will call out automatically after Hotline delay time The Hotline function is d...

Page 29: ...missed block logs will show on message bar drop down the message bar to check the missed block logs as below Blacklist can add modify delete the black list The method to add modify delete are as below...

Page 30: ...g press the contacts log or contact number select to set as white list 2 Enter Setting VOIP Settings Call setting Harassment interception whitelist tap Add to fill in number name optional Tap the numb...

Page 31: ...s option is enabled by default After enabling it device can send sub stream to opposite end terminal by accessory like HDMI Wi Fi screen sharing This device can accept the sub stream from opposite end...

Page 32: ...call local end will see the video view but the opposite end cannot see the video view 4 3 2 8 Default Answer Call Default Answer Call in one setting of auto answer can select video or audio Video by...

Page 33: ...m MIC collection to delete the effect of device sound card drift There are four options None Low Medium High Select None to disable Echo Cancellation Level When select Low Medium High will enable echo...

Page 34: ...w all on list Tap the Bluetooth to connect After successfully pair will show on Available Devices list 2 After enable Bluetooth other devices can search and connect with this device with you allow Dev...

Page 35: ...progress bar or tap the brightness level Sleep time set sleep time Device will shut down the screen once over the sleep time Cast screen Wireless screen sharing device can share screen by Wi Fi LED li...

Page 36: ...r Manual 21V1 0 36 88 4 6 Sound Tap Setting icon Sound to enter voice setting interface picture show as below Ringer Volume User can drag the bar to set ringer volume or tap somewhere on bar to set a...

Page 37: ...on bar to set a media volume Timed on DND After enabling this function when incoming call will show the incoming call screen but no ring Can set the DND start time and end time and repeat it Picture s...

Page 38: ...ser Manual 21V1 0 38 88 4 7 Date Time Tap Setting icon Date Time to enter the date configuration interface picture shows as below 1 Device is Auto Get Time by default Auto get time zone is the date an...

Page 39: ...nd Auto Get Time Zone then set date and time manually 3 Use 24 hour format Enable this option to set hour format If disable this option device time formation will be 12 hour format 4 8 Language Tap Se...

Page 40: ...Setting Security to enter security configuration interface can set screen lock None None by default will enter device interface without any password Slide to enter Slide up to enter device interface...

Page 41: ...steps Tap Restore factory settings OK Factory data reset reset phone Erase everything Update Use disk to copy update zip file on system root directory and tap update to upgrade the system Reboot Tap...

Page 42: ...Manual 21V1 0 42 88 4 11 About Tap Setting icon About to enter system information interface You can get network information like IP DNS MAC model Android version SN firmware version hardware version i...

Page 43: ...ured Please refer to 4 1 for the configuration of SIP accounts 5 1 1 Dial numbers You can dial numbers with the dialer with the contacts or with the call records 5 1 1 1 Dial directly Below are measur...

Page 44: ...ing numbers click to start audio call click to start video call If enabling Dial if end with then once dial numbers and press it will immediately start an audio call 3 After registering multiple avail...

Page 45: ...45 88 5 1 1 2 Dial from Contacts We can enter the contact screen in below ways Enter the dial screen and click the Contacts label Tap the Contacts icon on main screen...

Page 46: ...an add prefix or re edit the numbers to dial out 5 1 2 Incoming calls When there is an incoming call the phone rings and the screen display the incoming call information 1 If it is a call from strange...

Page 47: ...We can click the audio receiving button to answer the call or pick up the handset or press Handfree button to answer it 5 1 2 2 To answer the video call When we receive an incoming video call it s lik...

Page 48: ...can reject with a click of button 5 1 2 3 Call Transfer Call Forwarding means to forward the incoming call to a certain number which is input by user When the device receives a call click the Transfe...

Page 49: ...49 88 This equipment 2025 stop ringing 2011 ring and answer 2011 and 2026 talk Note Call Transfer function need IPPBX supports...

Page 50: ...menu buttons will be displayed They are hidden by default but once click on the calling screen the menu buttons will occur again Explanation of function buttons in calling screen Function buttons Des...

Page 51: ...side but the other side still can hear user Click the button again then it will revert Record Click Record button then it will be highlight voice from both sides will be recorded When an USB disk is i...

Page 52: ...call More Click more to display more functions as shown in the figure below Functional button Function Description Transfer During the call A calls B B can click Transfer input C number and call out t...

Page 53: ...alls B click new call enter C number and call out BC call B click multi call to realize ABC multi call The same method can be added to the D number and other multi party calls Allowed transfer During...

Page 54: ...eo calls which are explained in detail here Function Buttons Function Description Dual screen display When it s displaying both the main stream and the sub stream click to output the sub stream throug...

Page 55: ...laying Layout switch There are three pictures in video call which are video sent from the opposite end displayed on the main interface by default local video displayed on the lower right corner by def...

Page 56: ...Log Click the shortcut icon Dialer or Call Log on the main screen to enter the Call Log interface as shown in the figure below The Call Log and the Dialer are on the same interface The left side disp...

Page 57: ...the button to view the detailed call information including the call duration and the date and time when the call started 5 1 4 2 Function options of Call Log 1 Call initiated by Call Log Click one ca...

Page 58: ...58 88 2 Delete Call Log 1 Delete one single call record Long press certain call record and click Delete logs in the pop up dialog box...

Page 59: ...Long press a certain call record in the pop up dialog box click Add into the blacklist you can add the number to the blacklist If this number has been added to the blacklist the Remove from blacklist...

Page 60: ...ortcut to enter recording files in the call recording interface Click the Settings button in the upper right corner and select Recording files to open the folder where recording files are located The...

Page 61: ...Call Log interface displays all the call records by default we can also choose to display missed calls Click the icon on the right of all calls and tick missed call it s shown as below Call Log Misse...

Page 62: ...ator light in the upper right corner will flash red and the notification bar in the upper left corner will display that there is a missed call Drop down the notification bar to view click the notifica...

Page 63: ...on the right side of the interface 5 2 1 1 Import local contacts The iVoice 210 supports importing contacts from the LCD interface or Web page Import from the LCD interface 1 Put contact files in CSV...

Page 64: ...64 88 to pop up the menu as shown below 5 Select Import contact and the phone will search the contact file and pop up a list Click and select the contact file you want to import...

Page 65: ...ck browse select contact files in VCF CSV and XML format and click import 3 After Web import the importing progress can be checked through the LCD interface The Web also supports downloading templates...

Page 66: ...om web support VCF CSV XML format 1 Log into the web enter phone IP enter account and password to log in and enter the Contacts menu 2 select the type of exported file under the contacts export includ...

Page 67: ...of adding contacts is as follows Description 1 Head image Settings head image can be added by taking photos or from photo album If not modified default to the last word of the name as the head portra...

Page 68: ...in other information literally only the telephone number is mandatory 4 After finish filling in click the finish button in the upper right corner to add the contact 5 2 1 4 Add contact from call log I...

Page 69: ...select Add new contact or save to the existing contacts 2 Select new contact and jump to the interface of adding new contact Please refer to section 5 3 1 3 for the method of adding new contact 3 Sele...

Page 70: ...jump to the edit interface of the contact The number will been automatically added to the contact information If you do not need to modify other information click the finish button in the upper right...

Page 71: ...71 88 5 2 1 4 Local call log modify contacts In the contact details screen click the edit button on the right side of the contact head image to enter the contact editing interface as shown below...

Page 72: ...pper right corner 5 2 1 5 Contacts delete contacts Delete contact enter the contact list interface long press a single contact in the local contact list and click Delete contact in the pop up menu to...

Page 73: ...t 3 Fill in the address port account and password of the enterprise contact server and then click submit 4 In the status bar of the LCD interface you can see a sign of arrow and use the drop down stat...

Page 74: ...to manually update the enterprise contact 5 2 3 Mobile Contact Sync phone contacts 1 Enable device s Bluetooth connection to connect with mobile Details please refer to Bluetooth Settings in section...

Page 75: ...f each mobile contact is displayed on the right 2 In the interface of mobile contact click the menu in the upper right corner to manually synchronize the mobile contact also can clear the mobile conta...

Page 76: ...Click and select Clear Mobile Contacts a confirmation box will pop up to confirm whether to clear it or not click cancel not to clear phone address book and click ok to clear phone communication on th...

Page 77: ...77 88 5 2 4 Favorite Contacts Click Favorites Contacts in the contacts interface to enter the favorites contacts list as shown in the figure below Add contacts to favorites...

Page 78: ...the contacts to be added to favorites And click finish to complete the operation Method 2 Enter the Enterprise Contacts Mobile Contacts or Local Contact and click the contact to enter the detailed inf...

Page 79: ...d on the right click the favorites button on the right of the contact s head image to cancel the favorites 2 Batch delete favorites contact in the favorites interface click the icon in the upper right...

Page 80: ...s no longer show in favorites but contacts still exist 5 2 5 Group Grouping the contacts from Local Contacts and Mobile Contacts Tap Group on Contacts interface to enter Group interface There are Cowo...

Page 81: ...to the group Method 1 Tap the Group on Group interface to enter any group You can tap Add Person to add contacts into this group It will jump to contact list of Local Contacts and Mobile Contacts can...

Page 82: ...o Group to add this contact to any group Please remember to submit it by on top right side 5 2 6 Blacklist and White List Tap the Blacklist or Whitelist on Contacts can enter the configuration interfa...

Page 83: ...n the dialer interface Enter the Dialer fill number or name in box then the search result will be showed on the left side 5 2 7 2 Long Press the Contact Long press the contacts in Local Contacts and M...

Page 84: ...telist can put this contact into black list or white list Edit before Call can edit number before video call or audio call 5 3 Other Application 5 3 1 One key to Lock Tap the Lock icon to one key lock...

Page 85: ...the right side of each file and folder tick it to operate 4 Tick any file or folder to enter other file manager tap the icon on the top right side can operate on pop up options including deselect etc...

Page 86: ...ure shows as below 5 3 4 Input Method Editor Tap any input box on device LCD screen the input method editor will show up In the first time need to make some modify basing on your use habits There are...

Page 87: ...ustries You can install application by browser USB SD card etc Before install application please enable the Unknown source installation Enable to install application on WEB Log in WEB GUI enter Menu M...

Page 88: ...ise the correct networking Step 1st Check whether enable the Ethernet or not Tap Setting icon Ethernet check whether enable the Ethernet If not please enable it Step 2nd If already enable the Ethernet...

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