If you have any questions about maintenance or are experience
technical difficulties with your massager, please contact Infinity's
technical support team at 603-910-5000 for assistance.
MAINTENANCE
- When not using the device, place back into provided carry case.
- For storage or travel, remove battery and store in the supplied box.
- Keep out of direct sunlight and high temperatures. Store in a cool
dry place
- Unplug power cord before cleaning.
- Use a dry cloth only to spot clean the surface of the product. Avoid
direct contact with water.
- Do not use corrosive cleaners such as benzene or bleach products.
A. Storage
B. Cleaning
INFINITY TECHNICAL SUPPORT
TROUBLESHOOTING
SPECIFICATIONS
8
7
.
Battery switch set to Off or
timed out while set to On.
Battery pack not making
connection.
Swith either to On or Off then ON.
Press Power button.
Remove battery and re-insert until you
hear a click.
Will not turn on.
Massage node will
not pull off.
It is stuck through
prolonged use.
Twist as you pull the node off. It may
take significant pulling effort.
Swap battery and charge.
Line up slot before sliding into the
device. Insert firmly until it locks with
a click.
Note the battery pack
is keyed. It only will
fit one way.
Needs battery charge.
Battery does
not fit.
Find and press the battery release
button, then at the same time pull the
battery down. It does not unscrew.
Safety lock is engaged.
Battery will
not remove.
Percussion has
slowed.
Symptoms
Possible Solution
Possible Causes
Model
Dimension of Main Body (in
)
Weight (lbs)
Battery Life
Battery Charge Time
Power
Amplitude
Adapter Input
Output
Battery Type
PR Pro
6.85” x 2.67” x 9.3” (L x W x H)
2.2
12mm
45W brushless motor
100-240V~50/60Hz
DC 24V 1A
Li-ion 2400mAh 11.1V
Approx. 240 minutes ea
Approx. 2.5 hours
