43
Ordercode: 41525
Infinity iW-340 RDM
Problem
Probable cause(s)
Remedy
One or more
fixtures do not
function at all.
No power to the fixture.
Check if power is switched on and
cables are plugged in.
Primary fuse blown.
Replace fuse.
Fixtures reset
correctly, but all
respond erratically
or not at all to the
controller.
The controller is not connected.
Connect controller.
3-pin/5-pin XLR Out of the
controller does not match XLR Out
of the first fixture on the link (i.e.
signal is reversed).
Install a phase reversing cable
between the controller and the first
fixture on the link.
Fixtures reset
correctly, but
some respond
erratically or not at
all to the
controller.
Poor data quality
Check data quality. If much lower than
100 percent, the problem may be a
bad data link connection, poor quality
or broken cables, missing termination
plug, or a defective fixture disturbing
the link.
Bad data link connection
Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables.
Data link not terminated with 120
Ohm termination plug.
Insert termination plug in output jack of
the last fixture on the link.
Incorrect addressing of the fixtures.
Check address setting.
One of the fixtures is defective and
disturbs data transmission on the
link.
Bypass one fixture at a time until
normal operation is regained: unplug
both connectors and connect them
directly together.
Have the defective fixture serviced by
a qualified technician.
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed).
Install a phase-reversing cable
between the fixtures or swap pin 2 and
3 in the fixture that behaves erratically.
No light or LEDs cut
out intermittently
Fixture is too hot.
Allow fixture to cool.
Clean fan.
Make sure air vents are not blocked.
Turn up the air conditioning .
LEDs damaged
Disconnect fixture and return to your
dealer.
The power supply settings do not
match local AC voltage and
frequency.
Disconnect fixture. Check settings and
correct if necessary.
