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58
Uniform Call Distribution (UCD)
These additional messages along with their codes, can also be
sent as a text response. The calling station must be a display
telephone and the call station must be a keyset.
Uniform Call Distribution (UCD)
Available/Unavailable Mode
If you are a UCD Agent: you can place your station in the
Available mode to receive UCD type calls, or in the Unavailable
mode to block UCD calls from ringing to your station.
To go Unavailable:
Dial [566] or press the
pre-programmed
AVAILAVBLE/
UNAVAILABLE flexible button. The LCD displays as shown.
You are now blocked from receiving UCD calls.
Code
Text Message
Code
Text Message
31
I Will Take Cal l
42
I s It Important?
32
Take Message
43
I s It Urgent?
33
Transfer To Secretary
44
Send Call To Voice Mail
34
Put Call On Hold
45
Park Call
35
Call Back
46
Out Of Service
36
One Moment Please
47
Put Call Through
37
I Will Call Back
48
I Am Busy
38
Who Is I t?
49
O.K.
39
I s It Long Distance?
50
No
40
Is It Personal?
51
Yes
41
Is I t An Emergency?
U N AVAI LA B LE U CD * 1 25 *
M MM DD Y Y
H H :M M am
Summary of Contents for DVX Mach I
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