Troubleshooting
Barcode scanner does not turn on.
•
Pistol Grip is not connected to the Linea Pro 5
•
Linea Pro 5 is not connected to the iOS device
T
he following SDK settings are not properly configured:
•
Scan Button — Enabled
•
Pass Through Sync — Disabled
(if Back-up charge is enabled)
LEDs do not indicate battery level
•
Charging switch is not set to Back Up Charge mode
•
Pistol Grip is not plugged in through the USB cable
Pistol Grip is not charging iOS device or Linea Pro 5
•
Charging switch is not set to Back-up charge mode
•
Pistol Grip battery is fully discharged
•
USB ribbon is not connected to Linea Pro 5
Product Returns
Use the link in step 1 to create an account and gain access to our Knowledge
Base and online support services. Through our online support center, you’ll be
able to download files, open a Support Ticket, manage your RMAs, view your
account Profile and subscribe to Alerts.
To request a RMA
1.
Create a user account in the RMA Support Portal at http://ipcmobile.
com/support/rma/
2.
Login to your user account and then click Create RMA Request.
3.
Read the instructions provided and complete the online request form.
4.
Note the assigned RMA number and write it clearly on your shipping
carton.
5.
Ship your equipment to us using the address provided.
Warnings & Cautions
Please observe the following precautions:
•
Keep the unit away from liquids. Do not immerse it in water.
•
The unit is intended for indoor use only. When not in use, place it in a
cool, dry place.
•
Do not place the unit near a heat source. Keep both the power supply
and unit away from direct sunlight and/ or heat.
•
Unit should only be repaired by Infinite Peripherals.
Warranty
Infinite Peripherals does not warrant, and is not responsible for, any damage
to the Linea Pro 5 Pistol Grip (“Product”) as a result of liquid or solid particle
intrusion into the Product or damage caused by dropping the Product. If a
material or workmanship defect arises with regard to any Infinite Peripherals
product, and a valid claim is received within the Warranty Period, Infinite
Peripherals (at Infinite Peripherals’ sole discretion) will (1) repair the Product
using new or refurbished parts, or (2) replace the Product with a new or
refurbished Product. For purposes of this limited warranty, “refurbished”
means a product or part that has been substantially returned to its original
specifications. In the event of a defect, these are your exclusive remedies.
Note:
Box contents and part numbers may vary based on your order configuration.
Quick Start Guide | Linea Pro 5 Pistol Grip
Accessories & Additional Information
For current or future offerings and additional product documentation, visit
our website at https://ipcmobile.com/devices/linea-pro-5 or contact your
Infinite Peripherals account representative for complete details.
Note
:
The iOS device and any other additional items shown may not be included in your order.
Contact Information
Mobility Sales/ Technical Support Center
Infinite Peripherals, Inc.
17681 Mitchell N
Irvine, CA 92614
Toll-Free:
(866) 278-7860
Office:
(949) 222-0300
Email:
Website:
ipcmobile.com
Headquarters/ Main Warehouse
Infinite Peripherals, Inc.
2312 Touhy Avenue
Elk Grove Village, IL 60007
Toll-Free:
(800) 278-7860
Office:
(847) 818-1260
Fax:
(847) 818-1287
Specifications subject to change without notice. Infinite Peripherals, Mobilize Your Enterprise, Linea Pro, Infinea Tab and Infinea Omni
are trademarks of Infinite Peripherals, Inc. All other trademarks are the property of their respective owners.
QSG-10028 Rev B
Features
These items are required to use the Linea Pro 5 Pistol Grip (Model# CS-
LP5-PG:
•
Linea Pro 5 unit
•
iOS devices: iPod® Touch 5th generation or iPhone® 5/5s
•
mini USB charging cable
•
Charging contacts or mini USB cable
•
Charging switch to turn on the pistol grip and enable back-up charge
mode
•
Mini LED battery indicators for charge status and battery levels.
