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Troubleshooting Guide | 21
074-708-P16A D-TEK Stratus Operating Manual
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21 Troubleshooting Guide
Problem
Cause
Remedy
The following symbol is
displayed:
A battery error has
occurred. This can be
caused by a failed battery
or by the battery being
improperly installed, or
having a poor connection.
Remove and reinstall the
battery. If the problem is
not fixed, replace the
battery. See Removing and
21].
The following symbol is
displayed:
The battery is above or
below the ideal
temperature range and
may not charge properly.
Allow the battery to return
to normal temperature.
The following symbol is
displayed:
A sensor error has
occurred. This can be
caused by a failed sensor,
or by the sensor being
improperly installed, or
having a poor connection.
Remove and reinstall the
sensor. If the problem is
not fixed, replace the
sensor. See Removing and
The display does not turn
on after long-pressing the
power button.
The battery level is
critically low.
Charge the battery or plug
the unit into a charger.
The unit turns on but does
not detect refrigerant.
The unit has not completed
warm-up (a coffee cup is
displayed).
Wait for the warm-up to
complete. This takes 45 to
90 seconds.
The filter is clogged,
restricting the air flow.
Replace the filter cartridge.
The pump has failed.
Listen for the pump sound.
If the pump is not making a
sound and the battery has
a proper charge, contact
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