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SHIPMENT DAMAGE CLAIMS
If damage to an Industrial Fiber Optics product should occur during shipping, it is impera-
tive that it be reported immediately, both to the carrier and the distributor or salesperson
from whom the item was purchased. DO NOT CONTACT INDUSTRIAL FIBER OPTICS.
Time is of the essence because damage claims submitted more than fi ve days after delivery
may not be honored. If damage has occurred during shipment, please do the following:
• Make a note of the carrier company; the name of the carrier employee who
delivered the damaged product; the date; and the time of the delivery.
• Keep all packing material.
• In writing, describe the specifi c nature of damage to the product.
• In cases of severe damage, do not attempt to use the product or install batteries.
• Notify the carrier immediately of any damaged product.
• Notify the distributor from whom the purchase was made.
