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7. Troubleshooting
The cooker can only be opened by authorized servicing personnel.
In case the glass-ceramic panel breaks or cracks, immediately switch off the cooker and
disconnect the power. Never touch any exposed part inside the cooker.
When malfunction occurs, the indicator will show some information as follows:
Possible Causes of Faults and Correcting Measures
Code
Meaning
Remarks
E1
(
01
)
No Pan
1
)
There is no wok/pan or wok/pan is improper, place proper
wok/ pan on the cooker;
2
)
Consult professional personnel
E2
(
02
)
Over-current in Coils
1)
Change the utensil with more ferrous material
2)
Consult professional personnel
E3
(
03
)
Over-temperature of power
module, the equipment not
working
1
)
Long working hours in high ambient temperature (>38
℃
).
Cooling needed.
2
)
If ambient temperature is not high, check if the air-inlet and
air-outlet is blocked, of if the warm air from outlet can be sucked
into the inlet.
3
)
Check if the cooling fan of the generator works properly.
4
)
Check if the grease filter is too dirty.
E4
(
04
)
Pan temperature too high,
causing the equipment to
stop working.
1
)
Check if the cooling fan of the coils works properly.
2
)
Oil temperature in the pan too high. Lower the power level.
E5
(
05
)
Damage
of
power
potentiometer, or the power
level is not set at the “0”
position.
1) Set the power level at “0”position before use.
2) Problem of the power control, Consult professional
personnel
.