14
GB
Troubleshooting
Your washing machine could fail to work. Before calling for Assistance
(see page 14)
, make sure the problem
can't easily be solved by consulting the following list.
Problem
The washing machine won't
start.
The washing machine does not
fill with water (The wording
H2O is displayed).
The machine continuously fills
and empties with water.
The washing machine does not
drain or spin.
The washing machine vibrates
too much during the spin cycle.
The washing machine leaks.
There is too much foam.
The washer-dryer does not dry.
Possible causes/Solution:
The appliance is not plugged into the socket, or not enough to
make contact.
There has been a power failure.
The appliance door is not shut properly (the word DOOR is
displayed).
The
button has not been pressed.
The START/RESET button has not been pressed.
NB:
It should be held minimum one second.
The water tap is not turned on.
A delayed start has been set (using the Delay Timer,
see page 9
).
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap is not turned on.
There is a water shortage.
The water pressure is insufficient.
The START/RESET button has not been pressed.
The drain hose is not too low or too far in to the stand pipe
(see page 3)
for correct installation.
The wall drainage system doesn't have a standard pipe (min. 38 mm).
Some programs have a slower final spin to taked best care of the
fabrics. See
page 8
for details of the final spin speed for each program.
The programme does not foresee the draining: some programmes
require enabling the draining manually
(see page 8)
.
The Easy iron option is enabled: to complete the programme, press
the START/RESET button
(see page 9)
.
The drain hose is bent
(see page 3)
.
Remove the drain hose from the standpipe or under-sink trap and
check for blockages, ensuring that the water can drain freely away
from the machine.
Check that the transit bolts were removed correctly during installation
(carefully read pages 2 and 3).
The washing machine is not level
(see page 2)
.
The washing machine is closed in between furniture cabinets and
the wall
(see page 2)
.
The water inlet hose is not screwed on correctly
(see page 2)
.
The detergent dispenser is obstructed (to clean it,
see page 12)
.
The drain hose is not secured properly
(see page 3)
.
The detergent is not suitable for machine washing (it should bear the definition
"for washing machines" or "hand and machine wash", or the like).
You used too much detergent.
The appliance is not plugged into the socket, or not enough to make contact.
There has been a power failure.
The appliance door is not shut properly.
A delayed start has been set (using the Delay Timer,
see page 9
).