GB
13
Troubleshooting
Your waher-dryer could fail to work. Before contacting the Technical Assistance Centre (
see Assistance
), make
sure that the problem cannot be not solved easily using the following list.
Problem:
The waher-dryer does not switch on.
The wash cycle does not start.
The waher-dryer does not take in
water (the indicator light for the
first wash cycle stage flashes
rapidly).
The waher-dryer continuously
takes in and drains water.
The waher-dryer does not drain
or spin.
The waher-dryer vibrates a lot
during the spin cycle.
The waher-dryer leaks.
The "Functions" indicator lights
and the "start/pause" indicator
light flash, while one of the "phase
in progress" indicator lights and
the "door locked" indicator light
will remain lit in a fixed manner.
There is too much foam.
The washer-dryer does not dry.
Possible causes / Solutions:
The appliance is not plugged into the socket fully, or is not making contact.
There is no power in the house.
The waher-dryer door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been opened.
A delayed start has been set (
see Personalisation).
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE button has not been pressed.
The drain hose is not fitted at a height between 65 and 100 cm from
the floor (
see Installation)
.
The free end of the hose is under water (
see Installation)
.
The wall drainage system is not fitted with a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch
the appliance off and contact the Assistance Service. If the dwelling is on one of
the upper floors of a building, there may be problems relating to water drainage,
causing the waher-dryer to fill with water and drain continuously. Special anti-
draining valves are available in shops and help to avoid this inconvenience.
The wash cycle does not include draining: some wash cycles require
the drain phase to be started manually.
The Easy iron function is enabled: to complete the wash cycle, press
the START/PAUSE button
(Personalisation).
The drain hose is bent (
see Installation)
.
The drainage duct is clogged.
The drum was not unlocked correctly during installation (
see Installation)
.
The waher-dryer is not level (
see Installation)
.
The waher-dryer is trapped between cabinets and walls (
see Installation)
.
The water inlet hose is not screwed on properly (
see Installation)
.
The detergent dispenser drawer is blocked (for cleaning instructions (
see
Care and maintenance)
.
The drain hose is not fixed properly (
see Installation
)
.
Switch off the machine and unplug it, wait for approximately 1 minute
and then switch it back on again.
If the problem persists, contact the Technical Assistance Service.
The detergent is not suitable for machine washing (it should display the
text for waher-dryers or hand and machine wash, or the like).
Too much detergent was used.
The appliance is not plugged into the socket, or not enough to make contact.
There has been a power failure.
The appliance door is not shut properly.
A delayed start has been set.
All the drying indicator lights are switched off.
