Product Guarantee and Repair
Information
Please note, our advisors will require the following information:
Model number:
Serial number:
Guarantee
12 Months Parts and Labour Guarantee
Your appliance has benefit of our manufacturer’s guarantee, which covers
the cost of breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven
to be defective because of either workmanship or materials, we will, at our
discretion, either repair or replace the appliance at no cost to you:
This guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in accordance
with our operating and maintenance instructions.
- The appliance is used only on the electricity or gas supply printed on the
rating plate.
- The appliance has been used for normal domestic purposes only.
- The appliance has not been altered, serviced, maintained, dismantled, or
otherwise interfered with by any person not authorised by us.
- Any repair work must be undertaken by us or our appointed agent.
- Any parts removed during repair work or any appliance that is replaced
become our property.
- The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper use, neglect or interference
or as a result of improper installation.
- Replacement of any consumable item or accessory. These include but
are not limited to:plugs,cables,batteries,light bulbs,fluorescent tubes and
starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN
USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.
Recycling and Disposal Information
As part of Hotpoint’s continued commitment to helping the environment,
Hotpoint reserves the right to use quality, recycled components to keep down
customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the
risk of injury to children, remove the door, plug, and cut the mains cable off
flush with the appliance.Dispose of these parts separately to ensure that the
appliance can no longer be plugged into mains socket, and the door cannot
be locked shut.
Repairs and After Sales
For product help and advice, repairs, spare parts or accessories, we’re here
to help.
For local repair engineers -
03448 111 606
ROI -
0818 313 413
UK standard local rate applies
ROI local Irish rate applies
For Parts and Accessories visit:
parts.hotpoint.co.uk/shop
Please remember to register your appliance at
www.hotpointservice.co.uk
to activate your 10 year parts guarantee.
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