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Instruction when using AQUACERAMIC Processed products

TROUBLE SHOOTING GUIDE

Please use neutral detergents or normal-use detergents for families which is acidic or alkaline. But in order to remain long-lasting effect 

of AQUACERAMIC, please 

DO NOT

 use the following detergents for ceramic because it will scratch the surface, glaze will be decayed. 

           - Detergent with polishing powder. 

           - Strong alkaline detergent with pH≥11. 

           - Rubbing brushes with abrasion.

DO NOT

 use  strong acidic detergents (pH≤2.) because it may da

mage to the parts .

 Note: Do not let the detergent splash over areas, especially metal parts such as fixed set for S&C/toilet, stop valve, flexible hose hand 

lever, button, etc…  because it may cause of rust or damage.

 

Possible Cause

Problem

Poor flushing

action

Water won’t 

stop running 

Water supply 

hose leaks 

To Correct

Using this guide and referring to the accompanying instructions should help you solve most common problems encountered.

a. Water level in tank is below prescribe level.

b. Flush valve mechanism in tank closes too quickly  or does not open.

c. Flush handle or button needs replacing.

d. Water pressure is too low.

e. Partially clogged trap way and / or drainpipe. 

f. Cleanser used in tank deposits residue.

g. No air vent.

a. Water level in tank is higher than overflow pipe.

b. Turn off the water supply if water continues to flow into the bowl until 

the flush valve seat and / or rubber seal disk are worn or deformed.

c. Turn off the water supply valve if water continues to flow into the bowl 

until the water level falls to the level of the overflow pipe, sand or debris 

may be clogged in the water control mechanism.

d. Flush valve string is too tight, holding the flush valve open.

e. Button needs replacing

a. Improper installation. 

b. Water pressure is too high.

a. Set to prescribed level.

b. Make sure there are no any material stuck to outlet components.

c. Replace.

d. Nomal water supply pressure must at least 20 psi.

e. Use a plunger or toilet augur to unclog.

f. Clean out tank and cease using the cleaser.

g. Install air vent per instructions.

a. Adjust the cylinder to maintain the water at the prescribed level.

b. Replace seat, rubber seal disk, or complete assembly, as needed.

c. Shut off water supply valve. Remove top cap of water control. Clean and 

reassemble, or replace plunger.

d. Replace fulsh valve unit.

e. Replace button.

a. Reinstall, according to instructions. 

b. W

ater pressure must not exceed 80 psi.

Detergents  Industry

Polishing 

Powder

Strong 

alkaline

Strong

Acidic 

Alkaline

Acidic

Neutral

Neutral detergents, 

Soft brushes

 

 

brushes with abrasion

 

Detergent with

 polishing powder, strong alkaline

   & acidic, 

Detergents for famillies 

PRODUCT WARRANTY

If inspection of this product, within the warranty time after purchasing, confirms that its defective of a similar model under normal use in material or workmanship. We will repair or, 

at its option exchange the product. 

 

1. None any documentary evidences to show the period of warranty such as rece

ipt, warranty card,.

2. Consequential or incidental damages. 

3. Defects or damages arising from shipping, installation, alternation, accidents, misuse or lack of proper maintenance.

4. Postage or shipping costs incurred in returning products for repair or replacement under this warranty and any labor or other costs of removal or installation of products under this 

warranty. 

5. Discontinuous products.

LIXIL VIETNAM CORPORATION

Address: Yen Binh, Duong Xa, Gia Lam, Ha Noi, Vietnam

Website: www.inax.com.vn

SAFETY PRECAUTIONS 

Read the instructions carefully before beginning.

Cautions  and  notes  below  if  not  complied  may  lead  to  serious 

damange. Therefore, please follow strictly. 

After  finishing  installation,  check  out  whether  the  facility  operates 

properly or not. If possible, customer should to keep this instruction as 

reference in the future.

* Before installation, please check the product 

again for cracks or breaks during delivery

* Be sure to test operation and check for any breaks, 

cracks after installation has been completed.

* Any cracks may cause injury, damage, 

leakage or dirty the floor.

- Do not overtighten bolts. 

Porcelain is subject to cracking, which may 

cause injury to installing person or users.

ATTENTION

CARE AND MAINTERNANCE

Do not use haesh abrasives or caustic clean fixture surface. A mild detergent, 

warm water ,and a soft cloth will remove normal dirt and soap accumulations 

from fitting and surfaces.Rinse thoroughly after cleaning and polish with a soft

dry cloth to restore original luster of material

Notice:

Do not use cleaners in tanks. Products containing chlorine (calcium 

hypochlorite) 

can seriously damage fitting in the tank. This damage can cause

leakage and poperty damage.

 

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