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18
TR
OUBLESHOO
TING
FA
Q
TROUBLESHOOTING
FAQ
If there is still a problem after trying the solutions given in this troubleshooting guide, stop
using the product immediately so as to prevent accident or injury and unplug the product
from the wall outlet. For technical service, please refer to the last page of this booklet.
Problem
Noise during operation:
●
Sound of the air pump
●
Sound of the air massage cushions
Cause &
Solution
These noises are a normal part of the product’s operation and
do not affect its performance in any way.
Problem
Control panel buttons do not seem to be
activating normally.
Cause &
Solution
Check for the following possible problems:
①
Check if the power cord is fully plugged into the wall outlet.
②
Check if the main POWER switch at the rear of the chair is in
the ON position.
I spilled water on the product. What should I
do?
Immediately turn OFF the main POWER switch located at the rear
of the chair, and unplug the chair from the wall outlet. Contact
the warranty provider for assistance.
Anyone other than an authorized serviceperson must not repair or disassemble.
